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    Os Transmission

    3.7 (9 reviews)
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    Damage done to my car
    E S.

    Fair WARNING to all! My first experience at this shop came when my transmission started to slip in my WRX, so the owner Waldo diagnosed it with a clogged valve body. He said all it needed was a cleaning and it'd be fine. 4 months later I'm back with the same problem only this time he said the transmission would need a rebuild. Fine. He tells me it'd be ready it 2 weeks max. Perfect I thought, bc I started school in a couple of weeks so I'd need my car back ASAP. Fast forward to 2 weeks later and my car is still sitting in the same spot he had moved it to on the street. I asked for an update and he said he hadn't started bc the battery was dead. Okay? I had a brand new battery back to him within the hour. Fast forward to a month later and again I'm asking for updates. He tells me he hasn't had time to work on it yet bc he's been trying to get cars out to make room for mine. Okay?... I'll cut him some slack. Another 2 weeks later and he's still giving me the run around as to when he'd get started on the car. Throughout this time, I've been driving by and popping in at the shop and seeing cars come in and out of his shop... but mine was still on the sidewalk covered in bird poop. 3 months later and I'm finally fed up with the excuses so I tell him that he would need to have my car ready by next week bc I have written proof of the due date and legal measures can be taken. Funny how I had my car back that following week. But wait, the bs wasn't over. After washing the car the following day I noticed that my hood was crushed and dented to the point where the paint cracked and fell off. On top of that, all the bird poop that was on it ate through the paint and etched the whole car, even after I had asked him to clean it off before that happened. I immediately called him and asked what was up with this and he tried to make an excuse as to how he doesn't know if that even happened at his shop. I reminded him that I had taken pictures of the car the day it was dropped off. He then admitted to trying to squeeze several cars into the shop & offered to go 50/50 with the cost to repair it. WHAT??!!! After all the bs he put me through, he still wanted to get away with this too?!.......Super long story short he ended up paying for the damage (as he should) and I ended up selling the car just as the transmission started to go out again... 8 months later

    The shop. Try not to block his neighbors.

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    9 months ago

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    2 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    A1 Automotive Service

    A1 Automotive Service

    4.4
    (259 reviews)

    I came here because I was in a bind. My usual smog spot had a 3-hour wait but it's $50 and includes…read morefree retesting within 30 days. I didn't have that kind of time, so I came here since they were immediately available. Nobody was rude. They were actually quick and professional. They took my car, and in less than 5 minutes the tech came back and explained that my car's computer had been reset and the readiness monitors weren't complete. I had recently changed the battery, so that made sense. He told me I just needed to drive it another 50+ miles. What I didn't expect was the $40 charge for that check. At my usual place, if the car doesn't pass, the fee covers retesting within 30 days. I assumed most smog shops worked similarly, but that was my assumption. Here, the $40 was just for running it through the machine, and when I come back it will be full price for the actual smog test. What confused me was that the manager later mentioned that if I had told them about the battery, they could've checked the readiness monitors in about a minute with a different device. That part would've been helpful to know upfront. It seems like offering that quick pre-check automatically could save customers time and money, especially since battery replacements are common. I paid the $40. That's on me for not asking more questions beforehand. But for anyone going in for a smog check, especially if you recently disconnected your battery, I'd recommend asking them to check your readiness monitors first before running the full test. They were fast and polite. I just think clearer communication about pricing and the quick pre-check option would make the experience much better for both the customer and the business. I understand every business runs differently, but this pricing structure just doesn't work for me long term, so I'll be returning to the shop I normally use.

    I went there a few months back to replace tge AC COMPRESSOR, now irs failing again, but tge…read morewarranty is not in effect anymore, it was pricey, hut will never go back again! Compressor shouldn't fail again this quickly!! Very disappointed!!!

    Os Transmission - autorepair - Updated July 2026

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