You really dont know the service your going to get until there is an issue. There was a…read moremisunderstanding on my order and was resolved quickly. 6 stars for customer service

Brock and his team did a fantastic job. Previously we had a bbq that was poorly placed and not well…read moreconstructed. We hired Brock to demo the old bbq, pour concrete, and build a custom bbq island to house both our gas grill and our Kamado Joe smoker. Top quality materials and workmanship. It was delivered on time and on budget. Looks great and we get compliments all the time. Highly recommend!!

Very helpful and friendly. Needed parts for bbq and got what was needed. Great local shop.read more

Great store with nice customer service, good value and some very unique fireplaces and grills for…read moresale. I love this Culver City neighborhood, too. There is easy free parking just a block to the west in the public structure.

The door bad business with poor customer service! They will have you waiting on your order when…read morethere late on having it ready then tell you hurry up and come get it because other people are ready to take it even though it's promised to you! Communication and business practice sucks and the don't do anything to make right what they did wrong! this company gets the middle finger for their bad business practice...

I bought a small pit from them about six years ago. I'm just waiting to get a bigger one since I'm…read morebetter at grilling now! Very good quality work.

Could not be more grateful for the Fireside family…read more From the moment we walked into Armen's beautifully appointed showroom to the time of our order, we knew we were in great hands. Love the convenient location and family-owned pride - far more than the corporate dealerships we shopped prior. If only everyone else was this genuinely attentive, well-stocked and knowledgeable.

Because of the fire in the Palisades , we had to replace some of our appliances. Jack helped us…read moreselect the best products , provided a great service , delivery and installation. Don't waste your money else where.

Love this Curacao , and especially when they give gifts like today for the first 100 person they…read morereceive a free bear and box of chocolates.

Worst place to go shopping employees wont acknowledge you unless you are well dressed and if you…read moreask for assistance they give you an attitude 0% recommended Prefer going to the location on Olympic

Robert, the Grill Guru, is still going strong with his very busy business. Excellent Service and…read moregreat value! We have used his services again for a third time. Prompt arrival, a thorough 4 to 5 hour cleaning of our BBQ, and a nice young man. Always a smile on his face. Thank you Robert!!

I had hesitated at first getting my grill deep cleaned and in my case repaired by a service because…read moreI knew I could do it myself and save a few bucks. I am so glad I hired Robert the Guru to do it. It was so worth it! My grill literally looks new. Highly professional, they did great work. Showed up on time, worked hard and the results are worth Yelping about. Kudos Team. Job very well done! (I'm not all that easy to please either)....

First time here! There was an amazing section of grills, and the people were very nice, friendly,…read moreand helpful. Looking at the different grills make me hungry, thinking about all of the delicious food that I can make:

Enjoying my killer bbq grill and cabinet Everything went…read morewell from sales to installation

Byron did a fabulous job restoring my 36" FireMagic grill. It's like brand new! 10/10 recommendread more

Unfortunately, there are some workers who don't take their job seriously. The person who came to…read moreclean my grill absolutely fell short of the results I was expecting. First, I called for an appt and didn't get a callback for several days. Finally got a callback and an appt set up. Was told based on my pictures that the cleaning would be $250 plus additional costs for any parts that may need to be replaced. After several days of back and forth to give them a chance to find a broken part, I was told they could find it despite my giving them exact make and model number. Ok fine. The broken push button starter was agreed upon but was told the cleaning was now $400. Ok, I assume this cleaning is going to be really good so fine, I agreed. The appt date came and my grill was "cleaned". But when I got home from work, although I see see big improvements on the inside, there was no cleaning done to the single stove top just to the right of the grill, none done to the grease pan at the bottom, and none to the gas knobs. Upon closer look at the inside of the grill, there was still grease left on several places enough that when I moved the grill tops, my hands were black and greasy. Now, I admit the grill was much cleaner than it started but for $400 shouldn't the grill be darn near immaculate??!! When I asked why th rest of the grill wasn't cleaned or at least wiped down, I was told it would be additional costs! The owner did offer to come out and clean it again but at this point I refused. I can't believe they charge this much and only clean the inside of the grill to about an 80% level. Both Bob and Nancy are nice enough over the phone but maybe make sure your workers do a better job when charging those kinds of prices. Next time, I'll just buy some easy-off and a few sponges and save myself $380

Jose did an amazing job cleaning my stainless steel Blaze bbq grill and flat top. He was very…read moreresponsive to my request. I'll have him out next year for an annual detail service.

From the owner: Jerry's BBQ Grill Outlet & Services is a Grill Store located in Ontario, CA. We offer Backyard…read moreGrill, Heaters, Smokers, BBQ Cleaning, BBQ Maintenance, BBQ Equipment, Fire Logs, and other Grill Store Services. We provide a wide variety of grills and smokers from top brands, as well as a full range of grilling accessories and supplies. We also offer professional grill installation and repair services, so you can be sure your grill is always in top condition. Whether you're a seasoned BBQ pro or just starting out, Jerry's BBQ Grill Outlet & Services has everything you need to grill up a delicious meal. Contact us today for more information and services!

Junior was my contact person at Sepulveda and he was great! Very knowledgeable about the products,…read moreso helpful and pleasant to deal with. I'm going to ask my builder to order from Sepulveda Building Materials - a nice family owned business in Gardena. And the employees are all so helpful!

Sepulvida has the best granite selection in San Bernadino and Redlands. We went to two others that…read morewere very limitied to whst they offered or has in stock. The customer experience was Super from beginning to end! We left paying a fair price with exactly what we were looking for.