There were so many different grills to choose from, and I love the green egg one, and it is so…read morecool, and the people are very nice, friendly, and helpful. There is a good selection, and great value too.

I'm happy to give them a 5 star review!! Jim & Tony were incredibly helpful throughout the whole…read moreprocess of purchasing our prefab fireplace and having it delivered. When our contractor was putting it together, we thought there might have been some damage with the fireplace. As opposed to taking their time and putting us off, they were really on top of it, communicating with all the right people to make sure everything was OK. In the end, it all worked out and we are very happy with our beautiful fireplace. I would recommend barbecue outlet!

Phenomenal service and experience. Worked around my schedule flawlessly. We went in on Saturday at…read more5:30 and had our new fireplace logs/grate/burner installed by 3 the following day. Rate was extremely reasonable after being over quoted by multiple other places. 10/10 experience and I'll be sending any referrals I have over!

Tried to call on a Saturday before we drove there. No answer. Drive there. Walked in. Told a…read moreyounger guy we were there to look at fireplaces. He motioned to the showroom. Look around, I'll be right with you. Stood there and watched him rearrange and stack brochures for a few minutes. I then walked over to him and told him specifically what we were looking for. Oh we don't sell those. Ok. So we left. I sat in the parking lot in front of the store. Call him and went to voicemail. No one in store. Don't bother. A waste of an hour drive. Perhaps the service is better on the weekdays when the "owner" is there.

Residential Project scope: residential Fireplace maintenance and new log install. Later purchase…read moreand install of fireplace doors. There was a great initial response with scheduling to come visit us as the show room has been closed earlier in the year. The owner-installer was bit late for that appointment, but we could easily accommodate the shifted time. The initial visit went well and was very positive. Good product knowledge and install capabilities were demonstrated. An initial quote was provided shortly after the visit around the 1st of December 2025. The pricing was competitive in many areas and I had some follow up questions on others. Unfortunately I had a difficult time getting responses to my follow on calls to discuss the quote and more precise schedule timing. I finally got ahold of someone at the phone number who takes calls. She was able to answer some questions, the rest were to be answered with a return call by the owner-installer who had visited. Again, no response. After the holidays I did try again and left a voice mail. I got a text telling me that I would get a callback later in the day when he freed up. No followup. So now I have been pursuing other options. Two stars for initial engagement and quote. No additional stars for responsiveness and timeliness.

Came to look at my fireplace and they never followed up on their end. I even called and left a…read moremessage after his visit about a week later and no response.

Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time…read moreto explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything.

Had old fireplace turned to fire glass (instead of old school fake logs)! They returned my call the…read moreday i called, gave me complimentary estimate! Arrived in time. The tech was professional, respectful of our home, and very knowledgeable . A month later the gas fireplace was transformed. He made it look so modern and fresh ! I am super excited with the results and their professionalism! No mess or anything ! Highly recommend .

Last Friday, I entered a request for service on Yelp for my old DCS outdoor counter grill…read more Immediately I got an email setting an appointment. BJ, the owner, came at the time set and we both looked at my grill and instantly agreed the any repairs would be pointless and I should have a new grill. He didn't pitch it but I realized that my grill was disgusting and old. So he proposed a new DCS and a Diablo Bull, which was about $ 2500 less and looked great. Today is Thursday and his guys, led by Jose, have just installed it and it fits and looks beautiful ! They cleaned out the entire outdoor counter area and cleaned up spotlessly. Then BJ came over to check their work and make sure I was satisfied. Oh yes, the grill I bought was sold to me at about a 4.5% discount to the same grill being sold online at Lowes ! BJ calls it the friends and family discount or wholesale to the public. The software they use for signed agreements, deposits and payments is as good an interface and as easy and no hassle as any I've encountered. I know they only have 5 star reviews but here's another. This company has a real professionalism and pride of ownership and BJ is on top of everything. Thanks BJ ! Oh yes he has a very sweet husky too.

BJ was great to work with. I had a very old Viking Grill that needed replacing. Dimensions of new…read moreViking grills have changed and would not fit the existing stone enclosure. BJ receommended a PGS grill matched with stainless steel drawers from a different manufacturer. He made everything fit and the new BBQ looks amazing!

We had an unfortunate experience with BBQ Renew, office located on Camino Capistrano…read more Kalamazoo recommended BBQ Renew to repair a pizza oven and also repair a gas grill. Tristan asked for $200 cash for the assessment and would order parts and complete today However, the employee that arrived this morning, stated he could not assess the BBQ and if he did would need to charge an additional $1000 for additional work. Have notified Kalamazoo that this is a very bad referral.

This place is a total scam! Do yourself a favor--look for a company with better Yelp reviews…read more You'll save money and avoid the frustration! They charge you for on-site inspections, and if you pay by card, they impose ridiculously high fees, essentially forcing you to do business with them. On top of that, they find all kinds of excuses to overcharge for inspection fees. Last time, they charged me $160 for an inspection, which couldn't even be fully applied toward the service--it's clear they're money-hungry to the extreme. The business is run by the owner, his daughter, and a technician. Their communication is terrible--none of them seem to know what the others are doing. Here are just a few of the issues I encountered: 1. Terrible Appointment System: They take days to respond to appointment requests. If you don't reply instantly, they'll ghost you for several days, resulting in an appointment being pushed back by three weeks. 2. Suspicious Payment Practices: They insisted we pay in cash to get a discount, which makes me strongly suspect they're evading taxes! 3. Ridiculous Price Increases: Initially, they quoted $241 to add an igniter. During the first service, we opted for just cleaning, which cost us $1,300 after a so-called discount (and we had to pay in cash). When we asked them to come back to install the igniter later, their daughter quoted $425, tacked on various made-up charges, and even added a $99 service call fee--just for a 10-minute igniter installation that didn't require any inspection. In summary, they overcharge at every turn. Avoid this place unless you want your wallet emptied with nothing to show for it! The only positive note is that the technician cleaned the floor after completing the work (it took about three hours for one person to finish), but even that doesn't make up for how awful the owner and their main contact person are. They're rude, unprofessional, and blatantly overcharge. The owner even claimed that all the negative Yelp reviews are written by "bad people," which is laughable! Do yourself a favor--look for a company with better Yelp reviews. You'll save money and avoid the frustration!

Great place for firewood! Huge selection, nice people, and decent pricing. They provide plastic…read moreif you are putting wood inside your vehicle as well. They have regular wood and aromatic wood, and the wood burns clean. I use it in my solo stove without issues.

World famous Harry Soo was here demonstrating some BBQ and giving out samples. Harry broke in the…read moresmoker he likes to call Bob. Monk balls were first to be looked. While cooking Harry showed us how to prepare pork, and brisket for the pit. Everything from selection of the meat, trimming, and seasoning. The pork butt, and brisket were put on the smoker. We got to eat the Monk Balls along with brisket, pulled pork sliders, chicken, ribs, and Biirria. All this BBQ was delicious. Most of us went in the store to buy some of Harry's products and other items. I can't believe how big this place is and how many people were buying truck loads of wood. This is a fun place to come and I can't wait for future events.

They are amazing. Great customer service. We had Joa to come and take care of a grill. Great…read morepersonality and attention to detail. Definitely recommend.

Our grill was ling overdue for a cleaning. I put it a request to Yelp. I chose Pro Grill (aka OC…read moreGrill) because they reached out and seemed to really want our business. Great reviews and a good price made my decision. Their technician Nick came early and spent 4 hours doing a good deep cleaning of our grill and his hard work shows as you can see. Highly recommend them!

Grill Masters was excellent. They came and cleaned our grill and pointed out things that needed…read morefixing. Sure beats doing it yourself. Especially since I can clean a grill but can't fix it.

Great service. Adjusted the gas regulator and spent 5 hours cleaning the grill - price was as…read moreestimated. Nick was fantastic.

Although Trey The owner of shop was not offering the Service I'm looking for- But he guided me the…read moreright duration As a contractor being my self His shop deserves five star x

I called looking for fireplace servicing but they unfortunately don't do that. I'm leaving a…read morereview because he could have quickly gotten me off the phone, but instead provided several good recommendations for my specific situation and two contacts he recommended for the servicing. Thank you!