My wife and I are building out our backyard and adding an outdoor kitchen. Eric Adams was amazingly…read morehelpful in helping me pick outdoor kitchen appliances. His recommendations on where to spend and where not to spend based on our specific needs was greatly appreciated. Excellent customer service. Eric felt like an advisor and not at all like someone just trying to sell me something.

Came here to get a better idea of what type of barbecue to purchase and gather some education and…read moresalesman wouldn't even walk around to talk with me and instead talked across the room and offered little help. Definitely will not be returning. I expected better customer service based on yelp reviews but if you're not even willing to walk around to greet your customers then not worth my money. The store was completely empty when I walked in to inquire about different models.

What a great company to work with. Cynthia, Andrew, John and the rest of the crew couldn't have…read morebeen better to work with. Cynthia is a great communicator always keeping me informed of what is going on every step of the way. Andrew couldn't be more knowledgeable about everything bbq. They did a fantastic job on our new bbq island at a very reasonable price. I would highly recommend Element.

John was a life saver. He helped us find the parts and arrange delivery. He went above and beyond…read moremaking sure we got what we needed. 10/10 experience, highly recommend.

South Bay Grill Cleaning did a wonderful job cleaning and repairing my Broilmaster Barbecue…read more Mike even had suggestion to improve the cooking and flavors of my foods.

WOW! is all I can say, the net result of the service extended the life of our BBQ for many more…read moreyears to come. I have a Jenn-air I purchased maybe 18 years ago, it's been a work horse but definitely did not take care of it. I was ready to get rid of it until I stumbled upon this service. Extremely pleased with the results. Mike's guys were very meticulous in the whole process ensuring not only the actual BBQ was cleaned but the surrounding area was protected to ensure any debris during the process was contained within the work space. I would absolutely recommend them to anyone looking to keep their grills in top shape. Definitely will be adding this to an annual routine service.

You really dont know the service your going to get until there is an issue. There was a…read moremisunderstanding on my order and was resolved quickly. 6 stars for customer service

Brock and his team did a fantastic job. Previously we had a bbq that was poorly placed and not well…read moreconstructed. We hired Brock to demo the old bbq, pour concrete, and build a custom bbq island to house both our gas grill and our Kamado Joe smoker. Top quality materials and workmanship. It was delivered on time and on budget. Looks great and we get compliments all the time. Highly recommend!!

Great store with nice customer service, good value and some very unique fireplaces and grills for…read moresale. I love this Culver City neighborhood, too. There is easy free parking just a block to the west in the public structure.

I've had to order a few barbecue covers over the years and Armand's always does a good job and is…read morevery efficient. I noticed that they have a very good selection of high-end barbecues which I really like. I don't know the employee's name that I dealt with last week, but he was very cordial and easy to deal with.I think this would be the first place to start for your barbecue needs!

First time here! There was an amazing section of grills, and the people were very nice, friendly,…read moreand helpful. Looking at the different grills make me hungry, thinking about all of the delicious food that I can make:

Enjoying my killer bbq grill and cabinet Everything went…read morewell from sales to installation

Junior was my contact person at Sepulveda and he was great! Very knowledgeable about the products,…read moreso helpful and pleasant to deal with. I'm going to ask my builder to order from Sepulveda Building Materials - a nice family owned business in Gardena. And the employees are all so helpful!

Sepulvida has the best granite selection in San Bernadino and Redlands. We went to two others that…read morewere very limitied to whst they offered or has in stock. The customer experience was Super from beginning to end! We left paying a fair price with exactly what we were looking for.

This location is right off the 210 Fwy and on the corner of…read moreDamion and Foothill Blvd in the city of La Verne. It's a big store with a good selection of quality outdoor furniture. Prices are above moderate to expensive. They have beautiful patio tables here, fountains, chairs, etc.. but shopping here is pricey. Getting a sales associate to help me with questions was a lengthy wait. Seemed like it was a skeleton crew the day I walked in. Calling store and asking questions would probably be a quicker method than walking in. I wasn't impressed with customer service but selection of patio furniture was nice.

We had a very good experience here. They have an enormous selection, and it was really nice not to…read morefeel any kind of creepy pressure as you walked around. They strike a really nice balance between you feeling like they're there to help but not to pressure you. We ended up working with the manager, Rob Decker, and he was great, actually everybody we interacted with was great. I also loved that we were able to buy a set of patio furniture that was made locally. The prices were better than at other stores. The quality has been great, and it's really nice that you can select a custom fabric for the same price as just the regular beige (it takes longer to get a custom color, but worth it). We also got an umbrella and was surprised at how good the quality was. Delivery was on the outer end of what they thought it might take, but still within the schedule. The guys that delivered it were terrific and we are really thrilled with our purchase. We're planning to go back and get another couple of umbrellas.

It was a pleasure working with Erica in designing my new BBQ the whole team is very professional!!…read more I highly recommend this team !!

Had my old bbq island removed and purchased a new one from Ivan. Wow experence!!!…read more Ivan came to my house perfectly on time. Did his high speed designing based on what we wanted. Made some great suggestions. The bbq was installed by some pros. Completely happy with the work done and his team were very professional. Erica the store manager was caring and happy to deal with any questions. I will be referring my friends to them

I was so impressed. They came in at the last minute to install a new fireplace log set. They took…read morethe time to set it up perfectly. They were clean and picked up after. Definitely will call them again

Jose and his team built the most beautiful BBQ for us. Very hard workers dedicated to their craft…read more My wife and I could not be happier with the whole process. The best part of all is that they're genuine, wonderful people.