Punchline: just took my vehicle for its first oil change 3 months after purchase and the mechanic…read morewas swooning. He said every single thing on this car under the hood is like brand new and the motor surely doesnt have 150k miles even though the vehicle does. He literally said "where did you buy this? I would buy a car from them in a heart beat." Longer version: First off, I wanted to wait several months before posting this (hate seeing used car dealer reviews the day after a purchase!). My experience buying was excellent but more importantly the car has been excellent. I bought a 2006 toyota highlander with about 150k miles back in July. I since moved to chandler and brought the car back when I thought I had a headlight issue that in the end was just me not knowing how to use the car. Mike not only showed me how to use it (embarriaing lol) but when he realized I now live out of town and we miscommunicated about it (he thought I was just visiting chandler due to a poorly worded text on my part), he felt so bad he insisted I take $40 to fill my tank. That was so kind. Lastly the experience of buying the car was optional as well. No games or gimmicks, fair prices, and mike and his wife (sorry forgot her name) were kind and even told me to go home and think about it if I wasnt sure. Highly recommend.

Mike and Jaime are both gems! They are basically family now, especially since my whole family goes…read moreto them for our car needs! Mike likes to keep the old part to show what was wrong and what he changed. Prices have been reasonable and fair. Highly recommend!

Purchased a 2017 Nissan Rogue here. For being a rental it is flawless…read more The experience was painless, no pushy sales people, no sleazy up sales attempts. Financing was very fair and we ended up with a killer deal. Tracy is a great at her job, keep her around and take good care of her. Pros : great deals, no pushy sales tactics Cons : none

My family's experience was so bad, I had to write this warning so people can make an informed…read moredecision on whether they want to take the chance. My family and I have purchased three vehicles with Enterprise at the Speedway location in Tucson. In 2017, I purchased my first vehicle with Enterprise, and it was such a smooth and easy experience that when my wife was ready to purchase a vehicle in 2024, we chose to work with Enterprise again. The experience with purchasing my wife's car was mostly smooth, but we did have our first encounter with the manager of this location, Robby. I don't have enough characters in this review to give all the details, but long story short Robby displayed aggressive behavior in attempting to strong arm my wife into paying for something Enterprise agreed to pay for on the day of sale. After reflecting on my most recent experience with Robby, this seems to be a tactic he frequently uses. Despite the initial encounter with Robby, we were still satisfied enough with our experience and the cars we purchased to recommend friends and family to utilize Enterprise for their car purchasing needs. We were so satisfied that we decided to utilize Enterprise for a third time in 2026 to trade in my first vehicle and purchase a newer one. The sales representative we worked with was fairly new at his job, but he was an overall pleasant person to deal with. The representative made representations consistently via text and verbally about the amount that would need to be paid for the vehicle at close. Based on what was represented and agreed on, we decided to purchase the vehicle outright without financing as we had done with our last vehicle in 2024. After spending many hours in the Enterprise office getting the paperwork together, we confirmed with the representatives several times that everything was in order before finalizing the sale. The purchase was completed May 13. Sometime before Independence Day, I noticed that on June 29th I had missed calls from a number I was not familiar with. I listened to the voice message left by the number and discovered it was the sales representative from Enterprise vaguely referencing the need for me to complete financing on the vehicle I purchased a month and a half ago. This was strange to me as we had paid for the car in full. The following days I was also sent text messages and on the 3rd of July, while I was on vacation, Robby began calling me and my wife. My wife attempted to call Robby back on the 5th but was unable to reach anyone or leave a message. On the 6th my wife called Enterprise to figure out what was going on because it began to feel like some kind of scam was underway. Robby initially spoke with my wife and was extremely aggressive and disrespectful, speaking over her and insisting that we did not pay the full amount and actually owed them money. At one point my wife inquired why Enterprise was attempting to contact us over a sale which had been completed over a month and a half prior, and Robby falsely claimed that Enterprise had been attempting to contact us "for a long time." My wife corrected Robby that Enterprise had only contacted us within the last week, and Robby replied by stating "Oh I don't know I just found out about this recently." Which further fuels the suspicion that Robby is willing to obfuscate the facts to leverage the situation in his favor. His willingness to lie doesn't inspire confidence that he is representing the matter accurately. My wife attempted to communicate with Robby about the events prior, and he told us that his sales representative was new and made a mistake in how much he told us to pay. Robby began demanding we "make it right" and made claims of how "nothing in life is free" and we "have to pay what we owe." At this point my wife conferences me into the call and Robby grew increasingly frustrated with us, stating we needed "to make it right" implying we did something wrong during the sales process when clearly he was trying to shift blame for some mistake that was made on their end. Ultimately, we paid what was asked of us on the date of purchase, if there was a mistake on Enterprise's part, I'm unsure how I can "make it right", and I certainly don't appreciate being aggressively harassed on vacation or during my workday. I also don't appreciate Robby attempting to make it sound like I have done something morally wrong. I will never deal with Enterprise Sales in Tucson again as long as Robby is manager.

Precision Auto Sales is our "go to" business for used car purchases. Over the years, we have…read morepurchased four cars through Precision (Acura TL, Acura MDX, Honda Pilot, Honda Accord). We appreciate that Precision offers a low pressure buying experience. We've all been to a business where salespeople swoop in like vultures. There is nothing worse when you're trying to make a major dollar decision than to have someone breathing down your neck for their commission. It's awful! We appreciate that Precision respects its customers enough to provide ample time and space to make a decision. When we were ready to upgrade our vehicles, we returned to Precision because we knew we would get a fair price on our trade-in and purchase. Precision made the entire process painless, but the best part is knowing that we were purchasing a car that had been thoroughly checked out by the mechanics at Precision, Inc. We have yet to have a mechanical problem with any of the four cars we have purchased through Precision Auto Sales and they will definitely be where we return to when we're ready to upgrade again.

Wow- this place is incredible! We found Precision Auto by accident by looking online for the type…read moreof car we wanted. Went in, and service was beyond amazing. Ever been to a car dealership without feeling pressured? Neither had we- until we went here. Dawn was totally low key, but extremely helpful- couldn't get a better combo than that. We drove various cars and ended up buying that day. The price was very fair (we had researched that ahead of time) and particulary knowing that they went through the car and had fixed anything that needed it already. They have a new customer for life, and we will also use them for any service the car needs as well. Thank you Dawn for such a great experience, it made car buying fun!

Recently visited this dealership because I received a mail lottery ticket, and it stated I won a…read moreprize. When I went to the dealership, they tried using my confirmation code to match the number on the board and said I didn't win and said they also ran out of earbuds to give to people who didn't win. I stated that the serial number determines the prize awarded, but they disagreed, even though it says it on the ad. When I was getting ready to leave, another employee talked to me and confirmed that it is the serial number you need to compare to the board, so no one at this place has the same information theyre sharing to people. Regardless, I made sure to compare the serial number to the board and didn't see a match either for some reason. My question is, What is the point of having the lottery card game and saying you need to match the symbols if it doesn't mean that you're going to win anything? That's false advertising. Additionally, I also called the "winners call" number (since I thought I won something since I had a match across on the lottery ticket) and entered in my confirmation code, and the line confirmed that I won a prize and it's been reserved, but why even have that number and make the person go through all these steps if the dealership says you lose anyway? Your ad is incredibly misleading and if you made tickets for everyone to "win" just so that they could come down to your dealership for a prize that doesn't exist, then that is super lame. If this is how your business operates, I can't imagine what sketchy "promotions" you'll lie to people about in order for them to buy a car. TLDR; business sent out lottery tickets and I got all 6 in a row; called the line and it confirmed I won a prize, went to dealership and they gave me incorrect information and also told me I didn't win anything and they ran out of consolation earbuds.

I had been looking at this vehicle for a very long time until I had saved enough to finally…read morepurchase. The distance to the dealership is 6 hours away and explain that I do not need financing and want to see the final numbers before I travel there but willing to put down money to hold the car ONE DAY; That took them forever and guess why... They added $2200 to the price from the day prior. Added a doc fee of $699 and then lied about getting a refund on my the amount of tax they were going to collect This place is SHADY ASF!!! I WOULD BE EMBARRASSED AND ASHAMED TO WORK THERE!!

If there were 10 stars available, I'd give Allstate all 10!…read more I honestly don't know why anyone would purchase a car anywhere else in Tucson. I have gotten 4 cars from Larry at Allstate and my family all goes to him as well. They make the process easy, from finding the right car to the financing. Seriously, if you are in the market for a new or used car, give Larry a call and I promise you won't be disappointed.

This place is, truly, THE BEST!!!! I have NO hesitation recommending them. Pat is a gentleman and…read morehis business reflects it in every way. From start to finish, and since, I received better service from this place than the numerous NEW car dealerships I've dealt with in the past. I'm a fan and will not think twice to return when the need arises. (But that'll be a while--I've got an AWESOME car!) Many thanks, Allstate and Pat.

I have to Apologize for my review on my 2021 Nissan nv 200 SV.Was misunderstanding.Parts was…read moreordered I did not receive the information.And the 2 emails sent with no response because they where having server problems.So this seems like very reputable place of business.Mr Vincent .

Thank you for going above and beyond to get our vehicle taken care of. we appreciate it that…read morethere are still stand up guys left who will do the right thing. Thank you all. truly

DISAPPOINTING interaction. Inquired about their 2016 hellcat charger. Asked 3 questions about it:…read more 1. clean title? 2. does it have hemi tick? 3. does it have any active fault codes in any of its internal modules? Questions 1 and 2 are easy and Q3 requires a bit of effort. I was told that they would not answer Q2 and Q3 that I would have to hire a 3rd party mechanic to come to their site to do an inspection and report. I believe this is a lame response as a $40K car the dealership should have already done Q2 and Q3 as a reasonable effort to legitimate questions a buyer would have. Is it that they cant be bothered or something worse that they are hiding something? After I was brushed it gets worse as another sales person from here contacted me offering to help. I told him of my experience with his colleague. I dont understand them - disappointing.

It's been 2 years since I had to resell the car I was given here due to transmission issues. I have…read moreyet to receive a reimbursement for the gap and warranty insurance I paid for. Devon Dawkins and Yvonne Cuthbertson are the worst. DO NOT BUY. Update: was promised a 2 day fedex delivery. They did not follow through. I only found out after I called to see what was the hold up. had to drive an hour to pick up a check. They're expecting this review to be updated to 5 stars, but this is my update.

Steven did an Amazing job helping me buy a car from California ! I found them through Car Guru. He…read moremade Delivery and Price very smooth ! He even showed me the car on FaceTime. Great idea ! Thank you again I love my new car ! If I ever need another car I will call Steven for sure . Excellent customer service !

I experienced a significant dissatisfaction with the customer service provided. I had identified a…read more2019 Ram 3500 on your company's website at a competitive price, which was particularly appealing due to its pre-installed gooseneck hitch, a critical requirement for an upcoming project. On May 5th, at approximately 3:00 PM, I visited your establishment. I was greeted by Mr. Mario, to whom I expressed my interest in viewing the vehicle. He informed me that the truck was likely at an off-site location or in your service department, as it is occasionally utilized for operational tasks. He stated that he would need to retrieve it and bring it back to the lot for my inspection. When I inquired about the estimated timeframe, he was unable to provide a definitive answer but took my contact information, promising to notify me upon the truck's return. Regrettably, I did not receive any communication from Mr. Mario for the remainder of that day. The following day, I awaited an update without success. Consequently, I initiated a text message to Mr. Mario for an update. His response indicated that the truck was still not on-site but could be made available the following day, which was his scheduled day off. This lack of timely and clear communication is concerning. I was prepared to purchase this truck for a project scheduled to commence this weekend. Due to this experience, I will be seeking alternative vendors for my vehicle acquisition needs.