Great massage. Very friendly. No clock watching, great massage from head to toe. Very playful and…read moreattentive.

From the owner: We offer many different modalities of massage therapy & relaxation. Internationally trained…read moremasseuses will provide for your specific needs, or simply relax you in a calm environment.

Ive been multiple times, had a less than great experience the first time but all subsequent have…read morebeen amazing! Very HAPPY!!!

I arrived at the time I had called and scheduled... I had never been here before. She told me she…read moredidn't have time and honestly I was thankful. The place was dirty and sketchy. NOT some place I would ever be relaxed in.

My first time and last at this massage salon. I asked for 1…read morehour massage. 1st you have to pay $3 if you use a credit card. I decided to pay cash and I still had $10 change to receive. At the end of the service I asked her to keep $5. She was upset and literally told me pay 20% tips! On top of that, she was texting during the session. Unprofessional, disrespectful ! I won't recommend this business at all

Asked for an hour massage and she did only 45 min, and I'm being generous. Very unprofessional, I…read moreget that she was the only one there but she answered the phone and kept leaving the room to attend to customers that walked in. Overall , this was my first massage, I'm not really sure how massages are supposed to feel but this definitely felt sub-par. Im not a confrontation kinda guy so, I didn't ask for my money back but she had the audacity of asking for a tip. She just made me extremely uncomfortable after asking if I wanted a you know what. I DO NOT RECOMMEND THIS PLACE!

Yesterday I went for a couples massage. The girl greeted us when we walked through the door. She…read morewas very nice. She then brought us to our room. The ladies that did our massages were great. They found knots I didn't even know I had. Definitely worth every penny. A day of relaxation is something that everybody can use once in a while. Would definitely recommend a day of relaxation and self care.

I've been to Bao Massage twice, both outstanding experiences. Facilities are excellent and…read moretherapists are efficient and use effective modalities to address a variety of issues. Highly recommend!

So, this Korean spa is the only one of its kind in Tampa. I have searched far and wide, unless you…read moreare willing to drive a few hours or fly, this place is not bad for what you pay for. The key point to remember if you pay hamburger price, you won't get steak. With that in mind, here are the negatives and positive. Negatives (every place has it) : It's older & dated. There are some odd things like jewelry they are selling. There are random rooms scattered as private office making it a bit confusing. Next to the cold indoor pool, there are also odd items. Positive side : You can't beat the day pass of $35 for saunas, cold pool, hot tub, steam room and showers. They have sofa, tables and chairs to relax in every corner They actually serve pretty delicious Korean food for a reasonable price. Portion is generous. They give you gown, towels and other items you need to shower and freshen up to step out. All you need is your swimsuit and personal items. Place is clean and quiet. Not a lot of people. The staff are seen but they won't approach you unless you go up to them to request things. So you get your peace & tranquility. Separate shoe locker and interior locker. Yes. The place is not fancy but just remember to get "fancy" it's usually in the 3 digits. You really can't expect to pay hamburger price and get steak. Until they have similar competitor who charges the same but gives you much more, I still feel it's worth it.

I wish I could give zero stars. This place is shockingly outdated, poorly maintained, and…read moremishandles customer funds in what I can only call criminal. As a Korean individual, I'm also disheartened by how they misuse the name "Shangri-La"--it doesn't represent Korean culture at all, and the business profits while disregarding it. They mishandled a $400+ gift certificate, despite Florida law that states gift certificates never expire. Shangri-La imposed arbitrary rules, demanded ID, and refused any solutions, even though we were legally in the right. To make it worse, Carrie was rude, offered zero empathy, and made no effort to help. When we spoke to the owner, we were mocked, cut off, and dismissed, with the owner even claiming to be a lawyer. This entire ordeal caused real emotional, mental, and physical stress. It's heartbreaking that such a large sum, meant to be a meaningful experience, is now unusable due to unjust treatment. I strongly urge them to be reasonable instead of such deviant beings.

This has to have been one of the worst massages I've had, and I've had a lot from many massage…read moretherapists. The massage was so abrasive my muscles never relaxed. She did ask often about pressure and that was good but overall, I think it did more damage than it helped. I went in for pinched nerve pain and two days later, I was in the same condition all over again. The pain never really abated and I now have to pay for another massage from someone I hope is better.

My husband and I booked a last minute couples massage and had a great massage with Mary and Mae. We…read morewill definitely be back.

Highly recommend! !! Fantastic experience! Clean, calm atmosphere and a highly skilled from…read moreCaroline. I left feeling completely relaxed and refreshed.

I highly recommend Caroline's services. I came here once and it was a very detailed massage. I cant…read moreremember the one I asked for but she took her time, made sure to focus on all the places that she asked and I told her needed more focus on. The price was just right for how detailed it was. Let me explain that this was a FULL BODY MASSAGE. I left out of here feeling like a brand new person! Not only was it a great massage, but a very peaceful environment, given that she plays the right background music needed for it to give a peaceful/relaxing environment. The best part was the professionalism, she didn't speak during the massage whatsoever. Unlike other places I've been to, they want to have a conversation while working on you...this wasn't the case. I'd say make sure to BOOK FOR A LONG SESSION, you won't regret it! I'll definitely be back!

Rachel and amber took amazing care of me. I walked out of there so very relaxed. I can't wait to go…read moreback!!

I had a chance to experience a complete spa package at the location in New Tampa. At a glance, very…read morebright and welcoming. Each room named after islands of the Caribbean. I had a hot stone and mud massage with Damaris. I had a lot of tension and my masseuse experience was wonderful. I'm not sure if the mud is worth it because it just felt like lotion. The hot stone was appreciated. After my massage, I had a facial with Hazel. I added the microdermabrasion and did not regret. Hazel was fun and helpful. My face was glowing after the facial. I got to enjoy some wine and cheese prior to check out, which was a nice touch. The Only odd thing was during my check in, I was expecting someone to ask about the current products I use so there are no interactions with the facial products. I didn't sign any paperwork, which is a weird first for a health device.

Walked in and asked if they do reflexology (the sign inside with their prices has it listed as an…read moreoption), a woman came out from the back said "NO" then just walked away. Wouldn't recommend for massage, seems shady.

The north dale Mabry location I visited for the first time is a no frills space. The foot massage…read morewas ok. The towels were not really clean (left dirt and hair on my shirt)) and had an odor. The entire space has a heavy mildew odor. Be careful if you have upper respites issues. I will not be going back. The place needs a more welcoming aesthetic.

Haven't been more disappointed than at this foot spa. There were no formal instructions, and all…read morethey did was basically rub creme over the my legs and feet all for $100. I don't usually write bad reviews but we saw people coming into the store and wondered if they knew what they were (not) getting. We signed up for reflexology and there was none, just an attempt to upsale me to doing shoulders (at a foot spa). I think if I asked any person on the street to rub my feet, they would do a better job. Unfortunately, just having creme rubbed over my feet is not case for any review of a foot spa.