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    Oregon Paintball

    3.7 (17 reviews)

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    Told duct tape caused damage.Suggested a cleaner for lens&was told that would scratch.Thats what you are worried about, scratching the lens?

    BEWARE!  First Richard is the owner of this store for the last 2 years, but told me on several occasions that the owner was Bob and he would have to talk to Bob to get approvals.  I rented 10 paintball kits for a birthday party where close friends and family attended.  I picked up the kits and had to ask how to use them, the owner did not offer to give a demonstration. We were given a broken blue bin full of what I assumed were 10 paintball kits and a crate of 10 CO2 tanks. At no point was I given an inventory to sign off on, offered insurance per the rental agreement (which I received a copy of the day I returned the equipment), or shown that all tanks were filed.  When we went to play the game, 2 masks were not included, 1 mask was broken (no bottom strap, no visor, and strap had to be tied to stay on, see picture attached), 1 tank was empty, and 1 tank was not presurized when attached to a gun.  When returning the equipment I was then told there are NO refunds under any circumstances for rentals.  Richard then explained that there was a canister that was damaged and that more than likely someone took the masks.  All I asked for was a $50 refund as 2 of the kits could not be used.  After I returned the kits and he inspected them;  9 masks were returned (my son's airsoft mask accidently got put back with the rentals), 2 of the canisters were damaged, and where I had placed duct tape on the lense of a mask, the lense apparently needed to be replaced due to the residue (this mask should have been retired many games ago).  He did agree that I could come in for the refund and claim my sons mask, but I would then owe him $156.99 (for 2 masks, a lense and 2 damaged canisters), or we can just part ways and I can find somewhere else to rent from.  We may have rented from him again, referred friends and family, possibly even purchased new equipment because overall it was a fun sport, but I will do everything to make sure people know the type of business he runs!  He stated that I am turning this into his fault to get a discount, horrible customer service to blame the customer.  All I was requesting was the 2 rentals that were unusable to be refunded, I certainly have no use for used helmets and would gladly give them back if they had been included. Wish we could leave zero stars.

    Initial review and business response.

    Purchased about $500 in products (accurate). I purchased a pump and some other items (carbon 68/45 tank included) to hold me off while the mini GS became availability at the shop (I would rather support a small shop than Amazon). Came back the next day to order a mini GS from the shop. I explained that Amazon would sell a kit (including tank and loader) for a killer price and was hoping the shop could maybe not match the price, but split the difference between their price and Amazon's.. maybe something closer to the retail price. They refused and accused me of "blackmail" for saying if they couldn't match price to just accept a return of the tank I purchased less than 24hrs prior and hadn't even taken out of the plastic wrap. The employee even told me earlier in the day that I could return the tank but after showing up that evening with tank in hand they were not going to work with me. Before leaving I asked that the owner give me a call (so he wasn't getting a one sided story and could stay informed). Never got that call... but you better believe he will try and do damage control on Yelp after countless poor reviews start showing up. Maybe consider its not angry peoples fault and take some responsibility for poor customer skills.

    Site Co. Stiffi MF & Freak front

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    2 months ago

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    8 months ago

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    2 years ago

    If you're into paintball, airguns, or just need your soda Co2 canister refilled, Oregon Paintball has you covered

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    4 years ago

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    6 years ago

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    5 years ago

    Business owner information

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    Oregon P.

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    5 years ago

    Business owner information

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    Oregon P.

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    8 years ago

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    15 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    11 years ago

    Oregon paintball is the best paintball shop in Oregon. I go here for all my paintball needs. Highly recommended.

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    Ask the Community - Oregon Paintball

    What is the range of age?

    We are a store and not a field however we do have rentals you can purchase to play! If you have any questions please reach out. 5036667930 Thanks!

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    Oregon Paintball - sportgoods - Updated October 2026

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