This store is massive, even has a second floor! And that's not always a good thing. The footprint…read moreis a maze, making it difficult to find what you are looking for without asking for help. Yikes. Came here to buy some Oregon Ducks gear and a Blazer hoodie I saw someone wearing at the game. Two specific items, and 10 minutes wondering aimlessly to find the items or an employee to help me. They do have a huge assortment of clothing, and in every color of the rainbow, not just basic black. I appreciate that. But I'm not a fan of bigger is better, and prefer shopping at smaller Dick's locations like the one in Lake Oswego. so much easier to find what you need, and get in and out of the store quickly.

I had a great experience with Hyoung, a retired PGA instructor who went above and beyond to help my…read morewife and me choose the perfect first bike for our 4-year-old -- even though he doesn't work in the bike department! His professionalism, kindness, and genuine customer care really stood out. Great service is rare these days, and I'm glad I found it at Dick's Sporting Goods. There was another individual who helped me at the register that was helpful as well. Unfortunately I didn't catch her name. I thank both of them for their efforts. P.S I first went to REI and Cascade cycling or something and had a sub par experience and left those stores. That was for you Hyoung, get it?

Zach was so wonderful. Immediately as we entered we were greeted and asked if we needed help. He…read morewas so helpful. Someone who actually shows interest in their job. Felt good to have entered big 5.

Good prices with a good variety of product. The staff seemed like they would rather be ANYWHERE but…read morethere. We needed to ask a couple of questions but they did not seem to want to work. I would definitely find the big name sports store in the mall more convenient, and the massive online retailer price competitive. I'd suggest either over this as it's not that great and just gives a meh feeling. We only went here to exchange something we got as a gift and I think we will never be back.

Today I decided to figure out what size/width I needed before my son's baseball game (which he won…read morebtw). So in a nutshell my needs have gone from stabilizing to neutral. Back when I got my last pair I was advised that the stabilizing was the way to go. Possibly because I was approximately 20 lbs heavier? Now I was told that I just needed the neutral shoe. That was good to know. I told Celia that I only had 30 minutes and she was able to fit all her info/advice in. I found one pair that interested me, but I am gonna do a little searching and see if I can find some other options.

I called on probably the busiest day of the year because my gift card wasn't working online. Cody,…read morewho answered the phone, was so friendly and helpful and called me back to process my order and take my gift card over the phone. Cody's customer service was EXCELLENT. I'm so delighted to support PRC with my business every day of the year!

The nice girl that works there, Nico was so helpful and kind. I really appreciate how she helped us…read morepick out exactly what I was looking for. I'm new to the winter sports world so I came in not knowing if I would get anything but I'm happy with what I left with!

BMX gloves, pants and shoes. And didn't break the bank…read more The issue at PIAS is that they have a ton of kids working there. One kid might give you WAY less for your trades than another kid. There isn't any standard except who happens to be behind the desk that day. That's unfortunate. They have a good selection but like 8 said before you can find a totally crap pair of sneakers or cleats that week filthy with crappy laces for the same price as a really nice pair. It's kind of dumb honestly. They should have certain hours for trade and have one person or a couple do it. Because the bredth of judgement is WAY too wide.

Great selection of outdoor shoes. The lack of service makes this a hard no. We felt as if Vonna…read morewent out of her way to be unhelpful. This made our shopping experience long. Various brands and colors would make this locations a one stop service. First time experiencing poor service at the coop.

This is a great location! I was bummed when they moved out of the downtown location, but totally…read moreunderstood the rationale. The area had gotten so sketchy. Since I'm in Cedar Hills often for various appointments, it's easy to stop here when I need something. REI took over the previous Bed Bath & Beyond store. Amazing what they did with the footprint! There is plenty of room for the various departments - backpacking, camping, sleeping gear, camp kitchen, dog gear, sunglasses, women's, men's and kids clothing and shoes. The store is clean, well lit, and wide aisles So easy to navigate. Today I stopped in to get a new pair of Hokas and another pair of Oofos slides for the pool. The person working in the sandal department was so helpful and was able to locate the right size when I couldn't find one. There is tons of parking out front. Super convenient in every way.

Worst Pokemon card shop in the entire Portland/Vancouver area. They don't even sell cards at…read moremarket. I saw a $90 card for $210. No reputable place would sell above TCG market or eBay last sold avg price.

Amazing place lots of cards. I came in and was greeted immediately. I ended up selling a card and…read morepurchasing a few more. They were honest friendly and fair. I understand why this is the oldest sports card spot in Oregon. Very knowledgeable helpful and they now have a customer for life!!!! I honestly feel like I could not have gotten a better deal any where else. Prices were fair on what they purchased and on what I purchased.

Genuinely strange vibe here. Yesterday I was in looking for a sleeping bag and a few other items…read more One of the employees, who I imagine was a shift lead, had a child running around the store. Clearly just not a great environment for him and who knows how long he had been there that day, he was very loud and chaotic and just being a kid. I kept hearing the staff member who was the kids caretaker harshly reprimanding him, borderline yelling. I get it's stressful to have to bring a child to work with you but it's not his fault. There were like no customers in the store and it was pretty quiet in there so hearing him being a crazy kid & then this woman loudly reprimanding him was very hard to ignore. I looked at bags for a really long time, and no one offered to help. Many of the hanging bags were missing identifying tags, so I was going back and forth trying to match the samples to the shelved bags for sale. Eventually I pick one, buy it and leave. I go home, open it up and it's just not what I had expected. It was huge, and very heavy. Today I brought it back for a return and had no problem. I went back to the sleeping bags to reassess what was available and that same woman who was yelling at the kid the day before, (who was not the employee to process my return) likely didn't realize I was the person who brought in the return and with a very nasty and annoyed tone she said something about how the sleeping bag policy she be like the air mattress policy - which is that they won't let you return it if you opened it. Her energy was terrible two days in a row, just totally drab and on edge. I maybe would have stuck around and kept looking at other sleeping bag options, probably would have bought a new one if someone stopped leaning on a counter talking shit about other employees to ask if I needed assistance, but instead I left. I didn't want to hear her drone on about how annoying everything is, customers/policies/coworkers alike (major projection) The pink haired woman needs training on customer service Big 5 has an opportunity to get some new regulars with the closing of next adventure - which had inherited many regulars from the outdoor store when that closed a few years back. It would be wise to have employees who are passionate about outdoor gear and the experiences customers have with the gear and in their stores, because that's what keeps people shopping. Reliable return policies are how you get customers to try things out and find what works for them. You retain those customers by showing some effort, curiosity and really helping them. That's how you sell products. Guess I'll be going to REI.

4/30/22 @ 10:32am Store 00233…read more Just came back from Big Dirty 5 No customer service sporting goods!! Wow where to start. Well store opened at 9am my husband and I were literally second customers of the day!! First customer was greeted by Jacob "store manager". We walked in and no greeting seemed like he forgot how to speak or was shocked by our high vibration. First thing I noticed is HOW DIRTY THIS PLACE IS!!!!!! Stuff unorganized and on the floor boxes are opened. Trash everywhere I mean everywhere like they had no vacuum cleaner so they said F it. I got some items asked if I can try them on the girl that was working with the manager was also rude didn't ask if we need help I had to go up to both of them while they were chatting away. I asked to try on the items I found. As she opens the door to the fitting room I was literally like WTF!! Fitting room looked like musicians crashed a hotel see posted photos. Mirror was grimey as heck something broken on the ground a piece of wood idk. Litter on the floor. That whole store was just ewwwwww... as a former manager of retail stores I would never have a store like that or let my employees walk around not doing anything they had so much things they could've been doing. There store needs to get checked up on by DM or a RM. They also should be trained on customer service, attentiveness, knowing products. Will not be coming back to THIS location again!!!!

Got PROPANE camping containers exchanged for the Butane ones I bought ‍…read more I originally stopped here on our way to Lost Lake because our propane tank for cooking was out. I was panicking thinking I'd have to go way out of my way and be even later to the lake than I was to begin with. But my boyfriend saved the day because he said just stop at Fisherman's. I said "what's Fisherman's." Lol. He told me where it was and immediately I knew WHERE it was but I had never, EVER seen it. Thankfully it was SO easy to find the tanks (albeit I bought butane vs propane...and had to go back to exchange it) and I was in and out. As I said I bought the WRONG tanks. But it was SO easy to go back and exchange them! I even saved a few dollars since the ones I needed were less! I'll definitely be going to Fisherman's for camping needs going forward! Their pricing is close to the big online retailers OR equal. And the employees were friendly and made my shopping and return experience easy.

Thus place is awesome. Nice dude with dreadlocks took a great deal of effort to build me the…read moreperfect trout rod and reel combo. I will only buy sporting goods from this store going forward. That guy needs a pay raise!!!

Laura had too much knowledge of the camping area, she walked me throug the supplies that I needed…read morewith the list of items that I had in my phone, this winter we re going to Mt Hood my family and I and Laura helped me to get everything we needed. I got a lot of stuff at a very affordable price, and we exchanged some coupons also.

Went to buy new shaft for my driver Josh customer service was behind expectation very knowledgeable…read moreand professional we try a few on the monitor hitting ball and find the one I need it Josh is your guy if you're need golf equipment Thank you very much Ray