We've only used Elevate once but we're very impressed thus far! We had to reschedule more than once…read morebut were never made to feel bad about it. (In fact quite the opposite as they were very understanding and empathetic!) When we finally had someone over to service our system for the first time he was very punctual, informative, and courteous, honored our coupon, and did a great job! He answered all our many questions, was very detailed, and even followed up with an email suggesting a product we could install ourselves after discussing our request with the owner. He then went above and beyond but I don't want to be specific because I wouldn't want anyone to expect that level of service every single time - I certainly didn't expect it! (It was a great value as we had the HVAC/AC serviced and a new thermostat installed.)

Our central air conditioning crumped in the middle of the day, during a heatwave. I called Elevate…read moreand they were able to get us scheduled the next day, and on a waiting list if anything came up sooner. Our AC started working again before they arrived, but we kept the appointment as they also offer checkups on HVAC systems. If it went out once, it could go out again, right? Thomas showed up on time, was courteous, didn't leave a mess going up into our attic, and gave us good information about the condition of our system and what we might need to look into replacing at some point down the road. When that day comes, we will definitely be giving Elevate a call!

Really good and efficient work Was able to have them come…read morethe next morning after my dad might've taken my sink replacement a step too far and was able to resolve my leak

We just had Bill the plumber come and fix our jacuzzi tub faucets which were not turning off easily…read more- the old faucets were stripped and misaligned . Another company (MP Plumbing) came twice and said they would have to do a major (costly) repair and that access was an issue. Bill came quickly and gave us a very reasonable estimate, and found the access easily. He told us what to buy and gave us input on our choices. He came back quickly and installed them efficiently. He had to get some more parts but then came back early the next day. We are so excited to have this working again, and so impressed with the efficiency, care, and helpful hints that he provided. We have used this company before for a microwave repair and some gas stove issues. I'm sure we'll see them again - and extremely happy with their staff, efficiency, care and knowledge! Thank you Bill!

Hired KOVA to replace the damaged flexible ductwork in my crawlspace with rigid ductwork. The work…read morerequired two techs at some points to get the work done in two days. The work was not cheap but the quality seemed good and certainly worth doing after our crawl space had a few rodents intrude. We have noticeably improved airflow in the house and hopefully removed the opportunity for future intruding rodents to access and damage the ductwork if they happen to get inside the crawl again.

The guys did a great job fixing my furnace, they were on-time, very communicative, and the price…read morecouldn't be beat. Highly recommend them!!

Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

Had my air conditioner stop working recently. Conrad was able to schedule me for the next day and…read moresend a technician that had everything on hand needed to make the repair. One hour after he arrived, the AC was back up and running.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

We got home late Sunday afternoon from vacation and our air conditioning was out…read more We called Precision and Moses Garcia answered our call. He came out Sunday night and figured out the problem. He was able to get our unit running again even though he did not have the exact correct parts. He explained everything to us and came back the next morning with the correct parts and fixed it. We were very impressed with the service, price, and quality, and how professional he was. Highly recommend them.

Derrick E and the scheduler exceeded my expectations! Thank you for raising the bar on service…read more I'll use your company's services in the future. Thank you!

I had them install a dishwasher. They did the job quite well, and they even found a seriour…read moreunrelated problem with my plumbing while at it, and recommended I get a plumber to fix it ASAP. Very satisfied.

I have never had an experience with a service provider as negative as this. Chris Long himself…read morecame out to do the work. He arrived an hour and 15 minutes late. (he called to say he would be late and then proceeded to be 30 minutes later than he said he would be with no call). He had two tasks, both which he rushed through and put away his tools before confirming the job was done correctly. The second job was not correct. He proceeded to blame me for not being out there to oversee his work while he was doing it. I was five steps away inside my home. He merely had to come in and ask me to join him, which he did not. He blamed the prior job for making him late as they "added items" to which he was not there to do. Not! My! Fault! and not a reason to rush through my job and blame me for his mistakes. I have never been spoked to so disrespectfully by someone I was paying to do work. I will never use him again, nor recommend. Additionally, he is EXPENSIVE!

I needed a new complete HVAC system, and got 2 bids. A-Action was not only the least expensive but…read morehad the best product to price point. The most expensive was selling a name not longevity (and bid much smaller equipment than what I purchased). I feel they have a higher quality product that has a longer life span which is what was important to me. Chris and Austin were out within a week - which sucked for them as it was 90 degrees. Out. It took 2 days to pull my furnace and AC and install the new - and they worked hard and fast, and explained tons of things to us along the way. I felt from start to finish that they were being forthcoming and concerned that they were providing a valuable service while meeting my needs. Jared provided us pricing on several options at my request, and then walked me through the variables between the 2 so I could pick the system that was right for my home but also right for my resale value. I've used them in the past, and will use them again as they always come in with an reasonable price and the best communication and service I could ask for.

Recently requested service of my system, I have a gas furnace and heat pump. They arrived serviced…read moreit, I found out later that only my furnace for ~300 dollars for a little over a half hour of work. I definitely think 300 dollars for a yearly service of my whole HVAC system is reasonable, not for just the furnace. Since spring/summer is coming, now I have to get the heat pump checked. Last time I will be calling them for service, I can't afford their rates.

Old: Just had my 1st service, 8.22.23, with this company for my AC unit. Leonard did excellent work…read morefrom what I can tell; he was also very professional and friendly while doing the work. I'll use them again for sure. New: Just had my 2nd service, 12.16.25, and Leonard was the same gentleman that came out for a small repair we needed. This company is great and Leonard is a wonderful representative for them. Honest work and I really feel like I can trust them. Great prices tool

Excellent work, great service & good price! Will use them again ! Nice guy and he showed up on…read moretime.