as a previous customer, was completely ignored, seated in a dry pedicure chair while those who…read morecame after me served! I requested Noone, was told next available...ps they only do a decent job

Called last minute to see if they could fit me in - they could. Got a gorgeous dip Manicure…read more Usually some part of the Dip Mani is painful. Whether it's the filling off of the old polish, or the shaping of the nails, it's never an enjoyable process. My experience at Lina nails was the exception. The technician was gentle yet effective, and I had a beautiful looking manicure in under an hour. I will definitely be back!

Walked in on a Wednesday no appointment and was tended to right away. I got a sns on my hands and…read morereg pedicure. Tammy did my nails super quick and flawless and Kat did my regular pedicure with pleasant conversation and it was great! It came out to $80 which is the going rate nowadays so what can you do. Not a bad experience at all. Sorry I didn't take pictures, trust me it was worth it.

I've been coming to Richmond hill nails & spa since they have opened and their work never…read moredisappoints. Customer service is always on point and the vibes on the place are amazing. My girl Moni always comes in strong with the vibes and when Moni is booked up Ann is there to help get me right too!

I patronized this nail salon for roughly four months. When the owner did my nails, the shape…read morerequested was provided. However, the acrylic was always too thin. This caused cracks, on occasion one break, and an infection. Emy would not remove the acrylic when she saw a crack during a fill-in. I would specifically request the removal to prevent a break or infection. She only applied more acrylic over it without drilling into the crack. Personality wise, she is polite and I liked the friendliness-which is why I returned to the shop. But other technicians were either absent or unavailable. I didn't have a problem when Ivy did my nails. If Jessica did them, the shape wasn't what I asked for or consistent.

Love Emy's nails. Friendly and wonderful. Went in there asking about a picture I found and Emy was…read moreable to make my nails. Emy made it better then the picture. Emy will always be my nail place.

Loretta and Morgan are absolutely amazing 10/10 recommend! Ricky is so nice and funny as well. You…read morecan definitely tell this place cares about their staff as well as their customers. I will absolutely be coming here for nails, pedicures, waxing etc love this place and I'm definitely looking forward to being a regular

Exterior Located in the plaza / strip with Lucke Furniture…read more I decided to stop in here because I'd just had breakfast / lunch at Wrap Happy. Interior Definitely an older plaza, so the interior is what one would expect, but it looked clean. I didn't check out the inspection score because I just needed a polish change (toes). Customer Service When I walked in, there was one woman doing a pedicure. She scowled at me but offered no greeting. The gentleman at the desk smiled and asked how he could help. After telling him what I wanted, he directed me to go wash my hands and pick out a nail color. (I'm still not sure why all nail salons are asking patrons to wash their hands if they are not going to actually work on your hands. Maybe it has to do with handling cash or credit cards.) Once the technician (who I think is also the owner, Kim) got to work on me - she was actually quite friendly. So I'm not sure why she scowled at me initially - lol. She told me I looked tired / sleepy. Gotta love the brutal honesty of Asian ladies. Lol. We did have some language barrier issues but Google's handy dandy English to Vietnamese translator took care of all that. And I genuinely appreciate her telling me the names of the 2 salons I could go to get my underarms waxed. (They only wax facial hair - brows, jawline, upper lips - because they don't have a private room.) I have never gone to a nail salon for a polish change and gotten such bare bones service. She cleaned my nails, did a base coat, applied two coats of polish and no top coat. Once she was done, she did apply any cuticle oil - which is something all reputable salons do simply because the acetone in the nail polish they just used is gonna make cuticles and surrounding area ashy and dry looking. Price / Value Ok. So if I'd just had the bad polish experience, I'd probably just give a 3 star rating because I genuinely hate giving anything less than 3 stars but the reason I'm giving them 2 stars is because when it was time to checkout, they charged me $15 for a polish change instead of the price that was posted: $10. When I asked to explain the discrepancy, the gentleman started to talking to me about the gel polish change prices ($25). This was completely irrelevant because I did not have gel polish (removed or applied). The credit card machine was not working (there's a sign on the door advising that they're taking cash app and zelle, etc, instead) so I paid and left without arguing. I'm not sure what's up with both Wrap Happy (neighboring tenant) and the Nail Salon not having the correct prices listed, but it's super disappointing and it's also HIGHLY illegal. I was thinking of visiting the Pho restaurant in the same plaza, but my experiences with these two spots made me nix that decision. Businesses can be reported and fined by their local business license office for this type of practice and I've even seen customers at nail salons in Atlanta have the police called on them (by owner) because of price discrepancies. And when the police arrived, they made the owners honor the prices posted on the wall. Overall Overall, this should be a 1 star (substandard service and pricing discrepancy), but I just don't feel comfortable rating them 1 star when their overall Yelp rating is already so low. I wish them the best, but I would never go back and do not recommend.

My Halloween nails came out amazing!! I would definitely recommend this place!! I been coming here…read morefor the past 3 years and I would recommend coming here!

I've been coming here for a few months now and I have never had a bad experience. Lily is amazing!!…read moreThe establishment is very clean and they have sooo many colors to choose from.

Didn't ask for gel but did gel anyway. Had French manicure…read moredone but only a few hours later was chipping.

I was looking for a new nail salon and Lacquered Up caught my attention. I am so glad I went!…read moreCarol, who I believe is the owner, was great. I walked out feeling fresh and happy. There was a variety of color options for shellac (gel) and regular polish. My shellac manicure cost $35 which is normal for this area. Appointments are required, but clients can text the salon! As a millennial, I love that. Carol takes pride in cleanliness and sanitation, and educates her clients on nail health. She really understands the laws and regulations, and follows them. Things such as giving each client a new buffer, using a new nail filer for each client, and keeping her tools in a sanitation liquid, etc. She does not use jetted tubs for pedicures. Stale water from the previous pedicure sits in the jets and contaminates the next clients water! This I knew previously as it is the same as jacuzzis in hotels. I have definitely found my new salon.

I love this nail shop. The owner and staff are very friendly. They always try to accommodate my…read moreneeds. They are gentle which matters a lot because I am a diabetic and need extra special care when getting my pedicure. I also have them do my manicure and wax my eyebrows. I do recommend them to anyone looking for a new nail shop. The best advice is to call ahead and make an appointment, they do get very busy.

Stopped by looking for a new spot and just not satisfied very nice and great customer service but…read morefeel like my pedicure was very rushed.

The guy who did my nails kept filing my skin and it made me bleed and then instead of wiping away…read morethe blood he used nail polish remover!!! Hurt so bad. And the nails aren't even that good! The pedicures were better but not even the greatest. I paid $100 for both services combined but did not have a good experience. Will not return.

They're very professional, they don't rush, and are affordable. Small quite place. The service was…read moreexactly what I wanted. I got my eyebrows waxed & a manicure. I don't have any complaints. Eyebrows done by a nice lady & nails done by a sweet man.