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Orchards Auto Group

5.0 (1 review)

Services - Orchards Auto Group

Auto maintenance

Auto repairs

Routine automotive maintenance

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5 years ago

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Orchards Automotive

Orchards Automotive

(18 reviews)

As a senior I have 44 years of automotive care experience. I whole-heartedly recommend Orchards…read moreAutomotive as the all around best experience I have ever encountered! Outstanding staff who truly cared about my car and my concerns. They took time to carefully listen and they have great communication skill and business communication practices. The staff are polite and respectful. I appreciate that they have never tried to "find" additional unrelated work, or to inflate the bill. Their pricing is competitive and fair. On top of everything, they stand behind their work. What a refreshing surprise!

Well, I have used them in the past all the time. They are close and didn't really have an issue…read more Then I kept having radiator problems. Took it across the street and they told me that the brand new radiator hoses that failed because Orchards screwed up. Then when I sold my car, the guy who bought it called me to tell me that I did not have a newer timing belt, which Orchards had said I needed and I paid for with some other things. Quit going there because things were adding up to not good. I had an emergency and needed a transmission pan. Over the weekend while they had my car, rats or mice destroyed stuff in my car and started to eat through area where my accelerator is. My first aid kits were eaten up, a nice basket I had my dog stuff in. Unbelievable. The work was fine I mean it was a transmission pan but the rodent issue was disgusting!

Munson's Independent Honda

Munson's Independent Honda

(40 reviews)

Run! Run! This guy is a big rip off. I took my car to him after it was diagnosed at another shop…read morebecause he specializes in Honda. I told him I wanted the air conditioner unit replaced and a new serpentine belt. He called with a price and I authorized it and when I went to pay I discovered he added 600.00 for diagonistic. He never told me about this charge when I dropped my car off. I should have got it in writing before I let him work on it I am an elderly women and he saw me coming and took advantage. I offered to split the difference with him but he refused. Lesson learned Watch out for this guy. I asked him to check out the dash that was not working he didn't even look up the codes and told me to take it to a dealership. I wished I had done it from the start. 600.00 is a lot of money for a senior on social security.Shame on this business

Munson's independent Auto It actually pains me to write this…read morereview because I've been a customer for over two decades and have had really great service. However, that has all changed. I will never bring another car back to this place and they will not get one more dollar. We brought our pilot in for a parasitic draw. We literally left that on a note for them to check out. They said they tested everything (battery/alternator). I said did you drive it around? turn it on turn it off, etc. they said yes they even kept it overnight tested in the morning and they said everything came back good. I showed up just before they closed at 4 o'clock and had my son drive the car 3.5 miles to the rental car place (straight down 4th plain) because we were dropping off a rental car only to have the car (pilot) die right there in the parking lot and not even being able to be jumped. This was extremely frustrating, especially after I told them that there was an issue so basically from what I gather all they did was charge the battery which I did at home and it was able to start one time. I don't think they did any relevant/ or proper testing on the car which I basically just burned up $100. That's fine living and learning I guess. What's very frustrating is trying to find a good honest shop that does good quality work and like I said we have brought all of our cars there going all the way back to the early 2000s And even before that so they have lost me as a lifetime customer and I would recommend if you have any electrical issues to not have the shop do it unless you want to be stranded and have your car towed to another place that can figure it out. There was no communication there was no Customer service... Not even a call that would apologize or willing to take care of the issue after they said that they had tried to fix it unfortunately, Munson's is no longer a top shop. Don't go here...

Orchards Express Auto Care

Orchards Express Auto Care

(49 reviews)

Our Jeep Liberty's heater was not pumping out heat, until we were at freeway speeds. We took it…read moreinto this automotive shop. They kept the Jeep for a day and said they flushed the radiator, replaced the thermostat and temp sensor. Within two days, when we needed heat, it was still not working properly. We took it back, not happy that it wasn't fixed and we were out $822.00. The second fix was to replace the radiator. They said we cracked if after the first repair. There was 7 days in between the first repair and the 2nd! It never worked right after the first repair! They said the radiator was "rusted out" So how could it get rusted out in 7 days. They never said it was rusted out at the first visit!! 2nd repair was a new radiator and new coolant for $756. STILL DOESNT WORK RIGHT!!!

We've had multiple oil changes where they have failed to put the drain plug back in properly and…read morehave had to take our car back in... had both cars leaking at the same time once... Once they tried to charge us $600 for spark plugs, but the final straw was after going in and telling them we were taking a long road trip please check the fluids, our car overheated and now we're stranded in the middle of nowhere. Not sure on the status of our car. I give them two stars because they're really nice people and they're quick, and it is on me for going back as much as I did to them, but unfortunately after this last incident we will never go back and urge others to look for somewhere else.

Orchards Auto Group - autorepair - Updated May 2026

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