top notch professional crew I have ever been around. They are completely thorough and with fair…read morepricing. Took my car in for brakes and rotors. I have the best pit crew working on my vehicle. Mikey, Sergio and Tony three of their top tier mechanics. Highly recommend any of them to you. And if you're looking for somebody who does a complete and thorough job on your car, you will never go wrong with Truetech Automotive Tammy Gonzalez LMT CRT PAR TEAM

My truck broke down while traveling out of town. The shop quoted me a ridiculous amount of money…read morefor the repair which I agreed to. Then they damaged some other parts while taking everything apart. They quoted me even more money for the parts and labor. During assembly they damaged the new parts causing even more delay. When I finally got my vehicle back and drove home. I had more issues due to terrible work ethics. I ended up having to purchase more parts and fix their mistake. I found loose bolts on critical parts and they wouldn't even own up to the mistakes and make it right. The owner agrees to compensate me for the parts that I had to purchase. I sent the info and have yet to receive a check in the mail.

Great customer service. The team was friendly, genuine and fair. They were quick and charged a fair…read moreamount. Great experience!

Nearly $3,000 bought us failed brakes, unauthorized work, and a gag agreement. When we refused to…read morebe silenced, My Auto Works told us to call the police in order to get our truck back. I rarely leave negative reviews, but our experience with My Auto Works was too concerning not to share. This place is dishonest, untrustworthy, and will try to force your silence when their work has been challenged. They lack in communication and are extremely overpriced (as a plethora of reviews below confirm). A more detailed account of our situation is included below with an attachment of the agreement they tried to force us to sign to stay quiet: We originally paid approximately almost $3,000 for brake repairs. When the truck developed brake problems again while that repair was still under warranty, we expected the issue to be addressed. Instead, we were quoted another $2,300 for what they claimed were entirely new problems, with little explanation as to why the original repair had failed. We paid their diagnostic fee and sought a second opinion. Then a third. Both independent shops concluded the issue appeared to be the same warranty-covered repair, not the new repair My Auto Works was recommending. After asking us to bring the truck back so they could "make it right," the communication was terrible. We constantly had to call for updates, despite repeated promises that they would do better. The biggest issue was that they performed work we never authorized. We had made it clear we were waiting on pricing before deciding how to proceed, yet after days without any communication, we called and were told the work had already been done and the cost was even higher than the original quote. We never approved this work. When we declined the additional repair and asked for our truck back, they initially tried to charge us another diagnostic fee. After reviewing their own recorded phone calls, they admitted we had never been told that fee would apply and agreed to waive it. Then came the most unbelievable part. When my husband went to pick up our truck, he was handed a "Mutual Release and Non-Disparagement Agreement." They wanted us to agree not to post reviews, discuss our experience publicly, or have anyone else do so before they would release our vehicle. We refused because we believe customers have every right to truthfully share their experiences. They initially refused to give us our truck back unless we signed and told us we needed to call law enforcement to make that happen. Only after another employee admitted, "Roland f***ed up. He was supposed to have you sign the non-disparagement agreement first, but you signed your invoice first. So you're getting the truck back. Take the win and leave," were we allowed to leave with our vehicle. Mistakes happen in the automotive industry. What matters is honesty, communication, and accountability. Unfortunately, our experience was marked by poor communication, conflicting diagnoses, work performed without our authorization, and an attempt to condition the return of our truck on signing away our right to speak about what happened. Poor communication, unauthorized work, conflicting diagnoses, and an attempt to prevent us from sharing our honest experience is not how customers should be treated. Based on our experience, we will never return. Head to "My Mechanic" for honest and reasonably priced work.

EVA went above & beyond to quickly repair my vehicle, following OEM guidelines. In and out within a…read morefew days every time a major repair is needed. Honest pricing, work and rapport, a root of Vancouver WA that you can trust. Trust the veteran shops, not the big chains.

Brought my car in because of noise when starting it up. The next day someone called to say they…read morethought it was the serpentine belt. They quoted me a price and I said OK, repair it. I asked if that was going to fix the problem. He said most likely. The next day they called to say they had another tech look at the car and found the airbox cover broken. He quoted me a price and I said OK , replace that also. The next day they called and said my car. I went to pick it up and because the engine was warm, I didn't hear the noise. The next day I called to ask the manager if my discount had been applied to the total of $667. He said no it wasn't and for me to come back and he would refund my money. Two days later, I started my car and the noise was still there. I went to get my refund and told the manager that I still had the noise. He was working on the refund and handed me the customer copy of the refund ticket and didn't really hear me when I said that "I still have the noise. " All he said was have a great day. Didn't at all listen to me and didn't ask how my car was running. He didn't even look up. But he did make money off of me. I guess that's what he was in business for. Would not recommend this auto shop as I think his prices were high. They really didn't listen to me when I was telling them my problem. All they heard was $. I was very upset and disappointed. Would never go back or recommend them to anyone

This is a follow up to our original review for 2013 Genesis that resurrected & then totally…read moreirrevocably DIED & as we were told " just tow it to us & we'll sort it out". We did & they did!!! 1 1/2 days later we were told" it's fixed & ready to go"!!! YAYYY!!! Not the original electrical problem but the alternator had to be replaced after troubleshooting the whole engine --- This saved us quite a bit of money & time - considering Hyundai dealership told us it would be at least 2 weeks before we could get it in -- Browns Automotive lives up to its name-- It's a Quality business and we are so happy to have found them!!! Thank you again!

New to Vancouver, and after doing a good amount of research to find a new mechanic, I decided to go…read morewith Brown's Quality Automotive. Took my 2016 Mazda CX-5 today for a 100,000 mile service, as well as to check out some concerns I have had with my brakes. Robin gave me an estimate over the phone, and they were able to get me on their schedule quickly. The service and brakes were done in a few hours, and I had a hearty breakfast a few steps away at Carol's Corner Cafe while I waited. When the service was finished, Robin lowered the labor costs for installation of my cabin filter, as the mechanic was able to access it quite easily. Based on my previous experiences with mechanics, I'd say that prices at Browns are certainly fair (not the lowest, but definitely fair). After I left the shop to run some errands nearby, I felt compelled to go back to Brown's Automotive to thank them yet again. This will sound like hyperbole, but it's the honest truth: my sweet Mazda now brakes and drives better after this service than ever before! I am so thankful to have found an honest and skillful auto mechanic shop here in Vancouver. They will definitely be my go-to shop from now on. A+++

I recently had a Car Wash malfunction, which turned a few things underneath My mustang into…read morespaghetti, but there was no outward body damage so I got with my insurance adjuster and told them I would rather send it to someone that knows about muscle cars and can get me all the parts related. I wasn't sure how extensive the damage was because my car sits so low, but it looked pretty bad from a distance. I thought maybe it would be much more severe than it was. I opted to take it to Fast specialties because if it had anything to do with my transmission or exhaust or my fuel lines or anything mechanical underneath, they could take care of me, and a body shop would probably have me send it somewhere else anyway. I made a phone call to Fast specialties after talking with my insurance and Trevor communicated with my insurance company and got the ball rolling. Trevor kept in constant contact with me sending me pictures of the damage after he got it on a lift and then told me what was damaged and then communicated with my insurance. They ordered the parts which took a while so I opted to have some Performance mods added to My Gt. They put on all the equipment made it look better than new and then they put it on the DYNO Made a video of the run and gave me the performance numbers. Throughout this whole process, I felt like I was there with all the pictures and detailed explanations about what they were doing and I have two boys and they love the video of the mustang on the DYNO. if you're looking to get your Mustang or Corvette or Performance vehicle worked on, I would go there. The first time I went there they were actually working on a Ford GT and I don't think the owner would trust a vehicle that's so expensive with fly-by-night mechanics. There is too much money at stake. I later found out it was an actual GT not a replica. That makes it even more impressive. I am happy with the service they gave me and the excellent customer service, and I will go there again for any modifications or upgrades for My mustang.

After 9 months of wiating for these guys they left me hanging. Read your reviews, these guys cant…read morework on N-gauges. I new what i needed going in but it was recommended to "try this, try that". After trying this they stopped working with me as they would have to deal with a real performance shop to get a new tune. After they left me hanging i went across the street and made contact with tune shop and got dialed in 1 day. I do not recommend these guys for your mustang/corvette needs.

Once again, my experience with service now auto repair has been phenomenal. Very personable Dave…read moreand Ashley who are eager to talk with you about your vehicle and want services will fit your needs, great rates and great workmanship. Love this place glad I found them. Above all else, Dave's a honest stand up guy , who has a lot of compassion for his customers. I will be taking my 3 cars there.

I have ben going to Dave Freitas at Service Now Auto Repair for 10 + years. He and his team are…read moreamazing! If you want honest and trustworthy and dependable service; you really should be coming here. I will never go anywhere else! Ashley is amazing as well! Always upbeat and smilling.She takes extremely good care of me and my Jeep.Thank you everyone!

They claimed they changed the cabin air filter which in a subaru impreza is a real chore. They…read morecharged me an hour's labor for it, but it was not done. I found out when I heard a strange noise when I turned on the fan. I did a little research online and realized it was a dirty cabin air filter. It took an hour and a half but I replaced the cabin air filter myself and it was choked with a 1 inch layer of dust. When I opened the hood they had left a small wrench in the engine bay right where the hood latch is, and my oil dipstick was gone. Stay away!

I have to add an update to this review- I took my car in to get it checked out in December because…read moreit was running really rough. They diagnosed, fixed it, and it was back in my possession within 24 hours. They also sent me a follow up text the next day to check up on how it was running AND then another follow up text months later to check if it was still running good. Amazing mechanics and customer service.

Our 2012 Subaru outback premium was making a strange noise so we were able to take it in to this…read morelocation. When we picked it up the next evening, they had figured out the issue and noticed a few other things we should know about. We felt we were getting the straight information with no embellishment, and two have warning on other things we were going to need to work on. It was great to not be pressured to be told we needed immediate and expensive repairs. We have had this experience at other mechanic shops. We had a very favorable experience and ended up spending right around $3000 for the repair. But it was well worth it some thing our Mechanic son wasn't willing to take on. We've since recommended this business to other friends and family, and none have reported back with any negative experiences. It's also nice that this is not a chain, but a small Vancouver business.

Heard about CG auto from a couple buddies who had nothing but good to say about Clint and his crew…read more Took my GMC Denali for the infamous lifter issue Clint did the AFM delete, had a few issues stepped up took care of the issues Truck runs awesome now. His crew went above and beyond to take care of truck. I don't write a lot of reviews but CG autowerks Deserves a 5 plus rating.