This was truly one of the best carpet cleaning jobs I have ever seen! He was able to get out all of…read morethe dark spots on the carpet!!! They are responsive, prompt, and time efficient. Generally care about their quality of work. I would hire them again in a heartbeat and strongly suggest EVERYONE uses this company for their carpet cleaning.

Excellent service! Quick response, affordable fair pricing, timely service, friendly and…read morethoughtful. Got out an old ink stain the previous carpet cleaner couldn't. Carpets feel great under my bare feet, dried quickly and well. Walking in the house smelled great! I would definitely use him again!

Description of work: Clean ducts and air returns. Replaced…read moreold section of duct work. Exceptional service. Went above and beyond. Replaced a section of duct that another company gave me the run around about and he wasn't even at the house to do that specifically. Duct cleaning was fantastic. Very helpful, prompt, courteous, fair price.

Our HVAC system was put in 11 years ago, and this was the first time we ever had the ducts &…read moreregisters cleaned. 2 guys came out to do the work. We have 23 registers, 2 returns, and 2 bathroom fans. Both of the guys worked non-stop for 2.75 hours. The registers are all now squeaky clean (they were horribly coated in dust) & our house no longer smells musty/dusty whenever the air comes on. The cost for the service was $750. I have no idea if this is good or not. I have nothing to compare the price to, since I couldn't find anyone else in our area that does true duct cleaning. But I will say these 2 guys worked hard and did a stellar job. They even offered to put our new filter in for us (we supplied it) at no extra charge.

Needed to have our dryer vent cleaned out. Called and left a message, they promptly returned my…read morecall. Drake came out the next day and did an amazing job. Our dryer vent had some issues and he fixes it all, even went under the house Was very nice, polite, just a great guy. And when he was done we were bracing for the bill, much to our surprise his total fee was very reasonable. Highly recommended!!

We have trusted Drake with Rogue Valley Carpet Cleaning to keep our stores flooring looking good…read morefor years. Great customer service and fair pricing. Would highly recommend them for your carpet cleaning needs.

Mike and his team were totally professional from start to finish…read more We got 2 quotes, on company never even went into the attic to look at what needed to be dealt with. Mike was up there taking pictures and notes, came back with a plan, the executed it flawlessly. Everything was cleaned up like they were never here. We highly recommend Helm Air Duct Services

Mike & his crew - Zeb & Fox re-insulated my floor & re-wrapped the ductwork as well - great job on…read moretime & done ahead of schedule. Mike also got me what I needed to file for tax credits through Energy Trust. I'd recommend for sure. Thanks again Gene

These folks just installed a new Trane heat pump system in our home a couple of weeks ago. The…read moreprocess started with Steve, who gave us some options and costs. Once we settled on a system it was only about a week before the installer, Leo, and a helper (Sorry that I forgot his name) were here to remove our old unit and install the new one. That only took about a day and a half. When they left, we had heat, but needed an electrician to come run a new wire so that everything would work. The guys from Crescent Electric came out and got that all taken care of. Once that was done, Fernando came out to get the system dialed in and up and running. Everyone that we dealt with through this process was as friendly and professional as they could be. The install looks really neat and clean. They answered all of our questions and gave thorough explanations on how to work the system and thermostat. We couldn't be happier with the service and the product that we got from Frank's. On a side note..........it sure was nice to have that air conditioner when we had that Crescent City heat wave a few days ago!

Two months ago Franks replaced our hvac that was 21 years old. We had two separate hvac systems and…read morethey said we could replace both of them with one larger unit. Cost $19,000.00. WOW! This new system is still not working right. Our house is cold and the emergency heat does not come unless I force it. Have sent them email after email and they don't respond. Would not recommend them to anyone.

Jim installed new metal dryer vent underneath my mobile. It was a bit of a challenge but he made it…read morelook easy. He's very skilled,fast and quality work. I would highly recommend his services to anyone Thanks Jim

I contacted Mark at AirTec for a recommendation for duct cleaning and he gave me Jim's contact…read moreinfo. Jim promptly returned my call and made arrangements to come and inspect the registers and provide a quote. After giving us a quote of $400 he was able to schedule the cleaning and dryer vents cleaning within the week! He was polite, professional and timely. After completing the requested service he thoroughly cleaned up his work areas. We will gladly recommend Jim at Rite Track duct cleaning to anyone in the Rogue Valley needing quality professional duct cleaning!

Can't say enough good things. Our AC went out in 100+ weather. Called Dustin first thing in the…read moremorning, expecting to have to wait at least a day. But he said he could probably make it that day. He actually arrived a few minutes early and had us up and running within an hour. He has a great attitude and won't BS you.

Dustin was very responsive and provided additional information as requested promptly. Provided a…read morevery competitive quote, with various options that met my requirements

Abbey Road's came out and did a brand new steel duct system for us after noticing our old and…read moreunprofessionally done system, was compromised due to rodents. This is after TWO pest inspections noticed NO EVIDENCE of rodents...a whole different review for later. Ed and his team made it their goal for the week to sanitize and seal all aspects of our new and old HVAC system (the blower motor and original outdoor unit we still functioning fine). Explaining what they were doing, encouraging us to crawl beneath the house during so we could see what was going on, and making sure we were asking questions to ensure we were satisfied at the end is how they operate. When everything was said and done I can honestly say it was worth every penny. The stale air that was prevalent in my home is gone now. My daughter is no longer risking the inhalation of fiberglass duct work fibers. Our house maintains a more even temperature even during the last few days of heat. Also, with an air tight system all the forest fire smoke was not penetrating into our house unlike last year during Chetco Bar. All in all, I will have them out from now on to make sure our system remains sanitized and our chimney (they are chimney sweeps as well) is safe for operation during the winter.

We have used this company multiple times and have had a great experience on each occasion. Brendon…read moreand team work well together. We can understand why they are so busy, they are good workers and do quality work

I write this review a little over a week since Redwood Mechanical completed their work at our…read morehouse. We went for a bid from multiple local HVAC companies. Granted, I was expecting a range of pricing, but was amazed at how drastic it was. I'll leave Redwood Mechanical's competitors names out of the review, but the work that Redwood Mechanical completed was done at less than 1/3 the cost of one competitor, and two others wouldn't even provide an estimate because they wouldn't do most of the work. That made the decision easy on the pocketbook, so the work would be the tell-tale matter. To this, unfortunately, Mitch and Kerri were not only well booked, they had to work through family matters, so it took a bit longer to get to us. Additionally, it took two attempts just due to scheduling. Thankfully, I wan't looking for a quick job - but a quality one. I was granted what I requested. Not only did Mitch remove our old furnace (we now use wood for heat, as we have access to firewood), but fixed the venting of our water heater, which we didn't know we needed. However, it was apparent, with the melted exhaust port on the heater, which Mitch showed me. After that, then our real need - installed our range hood over our stove. Not only did Redwood Mechanical do the HVAC work, but the electrical as well - another item in their bid, that would have been either separate from a competitor, or I would have had to do it myself. Furthermore, Mitch explained what he was doing as he worked, educating along the way. Now it gets better - with all the extra parts and labor to make our hot water heater safer - it only cost $50.00 more than the bid Redwood Mechanical originally provided. Better than that, Mitch is an easy-going individual with an phenomenal work ethic, and a pleasure to have working for you. Also, Kerri is equal to the task on the financial side, and got to us our bill on time, and worked with us on payment options. I am not sure I could rate Redwood Mechanical higher, but they deserve more than 5-stars for the work the did for us. If you are looking for any HVAC work, I urge you to give Redwood Mechanical a call for a bid. Not only will you appreciate the cost of the work, more importantly - the work itself.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

This business wanted $150.00 for an estimate!!! When is told…read morethe owner I had already had a diagnostic on my system he told me that made No difference!