My husband and I stopped by at around noon on a Thursday, expecting to be seated given that the outdoor space appeared to be 40% occupied at most and the indoor space ENTIRELY empty (with no "reserved" placards placed on any of the tables.) When we inquired about a table for lunch, we were informed by a staff member that the restaurant was "fully booked" despite all appearances to the contrary, but it may be possible to squeeze us in pending input from her manager. After leaving us briefly to glean said input, she informed us that unfortunately there was no possibility of seating us. When we inquired about making reservations for later that evening, or even the following day, we were directed to another staff member who informed us that the establishment was "fully booked" for both timeframes - again, despite the overwhelming preponderance of empty tables bearing no indication of prior reservations indoors and observable less-than-50% capacity outdoors. He, too, mentioned the possibility of potentially "squeezing us in" despite the "full capacity" and left to consult with an older woman who appeared to be the proprietress and whose final verdict was a "no".
As a New Yorker accustomed to making reservations, there were multiple elements of this experience that rubbed me the wrong way - chief among them the fact that it did not appear the restaurant was at all "fully booked", either at the time of our visit or some time thereafter. We were forced to pass the place again 1.5 hours later after going for lunch at Restaurant M nearby (incidentally, a superb local establishment we strongly recommend!) and it was even emptier than before, with all indoor tables still unoccupied and bereft of "reserved" placards and the outdoor area now at 10% capacity. It also seems incredible that the staff could not tell us precisely the next available timeslot they had for a reservation for two - instead, we were told we were "welcome to try coming back" and they'd "see what they could do" to accommodate us, but somehow securing reservations in advance wasn't an option despite others apparently doing so at such high frequencies as to book out the restaurant for the next 48 hours (then, bafflingly, all failing to show up at the same staggering rates). It honestly seemed to us as though the proprietor (whom I assume was the individual consulted on both counts) simply did not wish to seat or serve us.
I will leave you with two observations that may or may not be relevant - all the seated clientele we observed were white, while my husband and I are not (we're Latino and East Asian, respectively). Even still, I wanted to give this place the benefit of the doubt and checked Instagram to see if prior visitor check-ins/posts reflected greater diversity...unsurprisingly, I was disappointed. We obviously understand Denmark has a different racial composition than the US and don't expect to see other POC everywhere we go in our travels, but this entire encounter was mystifying to us (particularly given how warm and friendly all of our other interactions with Danes have been) and honestly came across as an instance of transparent bias. We were almost heartened to see David H's review on this page because it validated our clearly aberrant experience - and potentially our hypothesis as to its underlying causes as well should he happen to be a fellow POC.
tl;dr: Minorities, don't bother. Or maybe bring a white friend? read more