Terrible customer service and dishonest. Insisted his pool tech stopped by at 9:03 am and left at…read more9:20 am. My partner, myself, and our contractor waited all morning for him or someone from his team to show up to service our pool. Kept arguing that our security camera footage would show that someone stopped by or that our contractor was distracted. The right approach would have been to let us know when the tech would come, and when he can help us. Instead the implication is that 3 full grown adults mysteriously missed the pool service.

We bought a house late last year with a pool and started looking for a company to service our pool…read moreon a regular basis. Dave came to our home quickly after I reached out to him for a quote. We discussed the different options for fall/winter and and spring/summer seasons and I felt that his pricing was very reasonable for weekly service. I also liked how easy it was to switch plans when necessary. Dave and Zach from Applause Pool have been servicing our pool since January and we are very pleased with them showing up every week to service our pool. They have been doing an excellent job and our pool always looks so nice and clean. Additionally, Dave is very patient and knowledgeable and he goes above and beyond in answering any questions we may have. He has also given us some great advice about the robot cleaner we decided to purchase and maintenance needs for our pool. I also appreciate his quick responses through text and he always responds if I decide to call him on the phone. I would highly recommend Applause Pool if you own a pool and need ongoing regular cleaning.

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

My skimmer started acting up with the water rushing in and the level in the skimmer basket lower…read morethan normal. The booster pump was also making some noise. I called TC pool service and spoke to Ted about this problem. He asked a couple of questions and then told me how to check the flapper in the skimmer. That turned out to be the problem. That quick! First rate service and very personable and professional. I will be working with TC pool servce again Thanks, Ted.

Ted is amazing, how quick he responded, how he dealt with the situation and solved the problem…read more Very knowledgeable and personable. His price was very reasonable and great value! Thank you for your awesome work today Ted! We appreciate it

They cleaned my pool once from green to blue, good job on that but maintenance service was poor and…read moreincomplete. He added less chemicals and water went out of balance too quickly. I had to ask him to do things which should have been done without being said. Recently i asked him for a service to which he denied. Which pool company does that, in October? Nobody can't be that busy to deny service without any reason. Not professional at all.

I would give Kirk and Opulence Pool and Spa 10 stars if possible. I am new to pool ownership as we…read morejust moved into our house with a pool. It became clear pretty quickly that I needed professional help as my attempts to keep in blue and clear failed miserably. Even though Kirk doesn't regularly service Alameda, he agreed to come for a one-time consultation. He quoted me $400 in advance. However, when he got there, he immediately and voluntarily reduced the price to $300 because he said the pool was not in as bad a shape as I had said it was. Kirk wound up coming back three consecutive days in a row to get the pool to his standards. I kept asking him if I should pay him and he insisted that he would invoice me after the job was finished. After three days, the pool was blue, clear and sparkling. Thank you so much, Kirk.

Initial interaction was good and the report was sent out in a timely matter. There was a server…read moreissue that interrupted communications for a day.

The patio they painted is filled with bubbles because they didn't properly prepare the surface…read more They got paint on our house, bricks, hose, walkway. Contractor texted he would come during the job and after but did not. It will take more than the $20,000 we paid them to repair the damage they did to our swimming pool. Fiberglass leaks at the light and paint is peeling.

Pedroza's Pools did an amazing job in my yard for me, I didn't want my pool anymore due to space…read morethat I needed and other reasons why. I have so much space in my yard now to walk around. The crew was hard working and they got the job done. Thank You Juan and your company for a job very well done '

We hired Pedrozas to remodel our pool. We needed new plaster, coping, and tile. Pedrozas also…read moremodified the drain from one opening to two in order to meet code. We also had the light replaced with a new LED light. Pedrozas did an excellent job and completed the remodel in 8 days. The owner, Juan Pedroza, is very customer-focused and was sensitive to meeting all requests. His pricing was competitive and we are very happy with the results. I strongly recommend Pedrozas Pools Remodeling.

Excellent service! Chris replaced my pool pump and the necessary parts quickly and professionally…read more Chris was knowledgeable, explained everything clearly, and made sure the system was working perfectly before leaving. The work was completed on time, and the quality of the repair was outstanding. My pool is running better than ever, and I truly appreciate everything he did he was very professional, great attention to detail, and fair pricing, reliable and showed up on time. I highly recommend him to anyone needing pool equipment repairs or replacement. Thank you for a job well done Chris!

Lucas with Tide Wave Pools was AWESOME!…read more Let me start off by saying we bought our house in 2024 and have dealt with a few different companies. We've dealt with a few for a few different reasons / issues... Not being fully impressed with one particular one; we were totally impressed with Lucas. We had what we thought may be a clog, Lucas evaluated the whole equipment, gave us the lowdown as to what was going on, explained to us what we should keep an eye out for and also re-explained the Aqualink app as well. He not only went into detail about everything but he, himself understood everything better than anyone else we've dealt with. Again, we've dealt with plenty of individuals all who seemed to have a minor understanding of things but Lucas had the root understanding for all the things. We will definitely keep them in our contacts & they'll be our new go to for future issues. Thank you Lucas!!

I spoke with the GM Paul about my spa issue. He gave me detailed information on how to care for my…read moreunit and the maintenance required for clearing up my water. I purchased the chemicals he suggested and got to it. Once I drained/refilled my unit I followed his instructions and now we have sparkling crystal clear water.. His guidance got me through this issue that I had been dealing with for 3 months. I recommend California Spa Service to anyone looking to improve the quality of their Hot Tub/Spa. Thank you Paul

Cal Spa is THE BEST! Always on time, super flexible on service times, and really great people!read more