The good thing was that the documents that I needed to be served were served. The reason I chose to take stars: -It took (what I consider) a substantial amount of time (nearly 2 months) to serve the documents. When I offered to make the process easier by calling the person to be served when the company intended to serve I was told it would be an extra fee. -I asked for confirmation that they filed the necessary documents with the courts..to date...no response. Overall, too unprofessional for the service that's offered. I would pay a little more for someone who is more reliable. Edit: In response to Michael's comment: Michael did do a follow up (after reading the review). Had he taken a position of trying to resolve the problem, things would have turned out well. However, instead, he was VERY defensive (went down the list of the issues I noted in my review). Ultimately, he acknowledged mailing the documentation to the wrong address. To his credit, he emailed me a copy of the documentation and agreed to mail the originals. He also explained that he does not file documentation with the court (which I understood, but had no documentation to file with the courts myself). After realizing he sent the documentation to the wrong address he apologized. Again, this could've been resolved in a positive way but Michael's attitude got in the way of that. read more

Prior to working with Michael I had never been to court or needed any of these services. He took extra time to answer all of the questions I had and helped me through the confusing process of small claims during COVID-19. Michael actually called me the date of the hearing just to see how it went. Great old school customer service and I will not hesitate to use OCPS again (Hopefully I don't have to). read more

I needed perhaps the simplest thing a person could request from a legal process server; the mailing of a set of documents. I called Michael on a Friday morning and he told me to drop by his office and somehow forgot to mention there was no one in the office. When I arrived, I had everything set up for him to drop in the mailbox -- papers collated and placed neatly inside an envelope which was already addressed and had plenty of postage at the top. All he had to do was drop it in the mail. But when I arrived at his office, no one was there and I had to leave my paperwork with someone at a desk who did not work directly for OC Processors. "No problem," I thought. "He must do this all the time," I thought. I also left my $35 fee and a self-addressed, stamped envelope for him so he could easily mail me the form that allows me to prove the paperwork had been legally served. Three days later, the paperwork was received through the mail as Michael promised. Six WEEKS and many phone calls later, Michael still has not returned my proof of service form (you know, just the one I am obligated to file with the court to prove legal service). I might as well have done nothing at all. The five times I have spoken to Michael on the phone, he has acted as though he would mail it that very day, and still... nothing. I've given him the benefit of the doubt over and over again at this point and now I expect nothing from him. Instead I am going to find another process server and pay to have it done all over again. I realize Michael is a probably busy guy, but he is filled to his brim with excuses and clearly gets his ego bruised quite easily. He consistently mentions and/or blames his "assistant." I don't know if he really has one because nobody ever answered the phone when I called except Michael, but he either needs to fire his current assistant or he actually needs to hire one. I would have been elated to have been able to speak to anyone else on the phone other than Michael. Maybe something might have actually gotten done if I had access to anyone other than him. I cannot recommend this company. Michael has doubled my trouble and my cost for what should have been a simple task, and I am a working professional with no time for this kind of unprofessional game. Time is money and I'd rather pay to have another more dependable process server do this again for me than to hear a single excuse more from this Michael at OC Process Servers. read more

It is important that I spend a few minutes to address Michael's most recent updates and flat out lies: First - Mr. Delaney is inaccurate in claiming that my bank conducted an inquiry into my dispute of his charges and found them to be accurate and warranted. Charles Schwab sent him my dispute which he failed to respond in a timely manner for which they provided a provisional credit. When he did finally respond with the authorization for payment, my bank accepted that alone as sufficient. They never investigated the quality of his service, on time delivery of his service (or better yet THE LACK THEREOF) or his flat-out absolute lack of professionalism - all of which are relevant to my review and documented in images and details which Mr. Delaney has spent the better part of 9 months asking Yelp to delete WHICH THEY HAVE NOT. See also my Better Business Bureau inquiry regarding the same matter, wherein BBB ruled against him and found his responses to be insufficient, inadequate, and flat out wrong when I presented them with the facts. Second - Michael is blatantly and unrepentantly LYING when he says that I threatened him and his staff and any further assertions as such will result in me publicly posting the recordings of our phone calls on appropriate forums to prove such and possibly pursuing further legal actions against him. Importantly, he has NO employees and the only person other than Michael I ever spoke to during the course our business was a receptionist at his VIRTUAL office location (aka Michael has no physical office presence) (in the City of Orange) who informed me that she didn't work for him but for Regus Virtual Offices and to direct my communications to him alone. I only spoke with her briefly to find out how to pay him - that is all. I invite Michael to present the names, times, phone records, or correspondence I made to any of his so called "staff" where I threatened him or them. I also invite him to present the details of ANY police report he filed wherein they were "contacted". THESE ARE FLAT OUT LIES. Again, our phone calls were recorded and I am happy to post them on appropriate forums to settle any doubts. I have continued to diligently respond to Michael's lies in what I consider at this point to be a public service. BE WARNED and do not say I didn't tell you. If you have something of importance to be served there are so many significantly CHEAPER and MORE RELIABLE options including the local Sheriffs - USE THEM and save yourself what I can only describe as the most disparaging, disgusting, and despicable treatment from anyone who ever took your money. read more

I just spoke with Michael this morning and he updated me about one my cases. This is what I mean by Customer Service. He was very detailed and helpful. Thank you again!!! read more

Twice Michael Danley failed to serve and get documents back to me in a time to file. Very disappointed.

Unprofessional. Rude. Just cares about the money, he is lazy and just wants the easy jobs. He isn't concerned about helping to protect people who are in serious dangerous situations. He's been doing this job so long now, he's jaded and each person he helps is just another dollar sign. I prefer to have my money returned to me since he couldn't even properly do the job. Trust me, you are better off hiring a close friend who genuinely cares about you to serve your restraining orders rather than this guy. read more

OC Processor is the best! Michael not only got the job done, but followed thru on keeping me updated every step of the way, which really helped during my difficult time. Thank you, again Michael! read more

My first time using a process server, and I was pleased with Michael's expertise. He is very easy to talk to and knows his business very well. read more

Michael helped to serve a very, very, VERY tough individual. This process was not easy, and OCPS was able to be persistent enough and diligent enough to serve where three sheriff's offices failed. Highly recommended for getting the job done on evasive individuals. read more

Extremely responsive, reliable, and efficient. Look no further OC Process Service is the one you should use!

I have been using OCPS for almost 20 years, which is as long as I have been practicing law as of writing this review. Michael Danley has always fulfilled every request from serving documents to serving subpoenas. He has never said he couldn't get something served. He is also very helpful when it comes to evictions. Very, very knowledgeable. read more

I called because I had a question regarding a phone I received from a process server. They explained the process to me and helped me understand how things occur when dealing with a process server. Great help and a wonderful resource. Thank you! read more

I found Michael via an internet search and I had an urgent matter that needed quick service. I phoned him, gave him the background story, and he made it out to my location within 90 minutes. He was quickly able to locate the other party and serve her with the papers without incident. I truly appreciate his services and if you're looking for someone to get the job done, then call OC Process Server. read more

Orange County Process Serving/Michael was a pleasure to deal with. He took what was a very stressful and difficult situation, and gave a level of comfort and reassurance. Michael kept in constant contact with me and worked through the service until the job was done. This was not an easy task or ask, but Michael handled it professionally and with resolve. Thank you Michael for your help in this, hopefully, one-time service. I highly recommend this company in your time of need. read more

First of all I want to give a big thank you to Michael from Orange County process servers. For finding my ex-husband who had been hiding for the last 12 years. He served him and didn't back down. If you ask me these process servers aren't paid enough to put their lives at risk. Prices are very reasonable and fair so I give them two thumbs up!!! read more

I had some issues but the job got done! Miscommunication to misunderstanding and sometimes he seemed rude but all in all the job got done and that's what matters! read more

Orange County Process Serving proved to be reliable and expeditious. They know whay they're doing!

Hired for a serve job on 1/18/21, and paid in advance. Took 13 days to complete. It also took multiple emails and phone calls to obtain status. Mr. Michael Danley was not the most communicative, which he blamed on being too busy. read more

Michael Danley from OCPS did a superb job. I had a very difficult service with Court Documents in Newport Beach. I told Michael the person to be served makes a living at taking advantage of others, so he's going to be extremely elusive. The first day Michael went near the residence to do some reconnaissance. The individual at hand happened to open the garage door. Bam!!! Michael recognized the individual and gave him the paperwork. I would highly recommend Michael with his 30 plus years in the business, teaching me the do's and don't and executing as promised. read more

Mike is the best! Answered all of my questions and gave some great advice. Thank you mike, you have really turned things around for me.

I used Michael to serve on an expedited basis, and he did a great job! His rates are the most reasonable in town. He was very helpful during this process, which can be confusing. I highly recommend this process server. read more

I gave Michael over 4 months and more than $200 to serve a licensed house cleaning service in Long Beach, CA. Not only did he fail to complete the job, he didn't even have the courtesy to respond to my calls or emails with updates about the case or to inform me whether or not I should ask for an extension. My trial date is tomorrow morning and I haven't heard back from him since January. If I wasn't so sick and tired of the legal process already, I'd file a small claim against Orange County Process Server for essentially stealing from me. There's tons of process servers out there; USE ANY OF THEM OTHER THAN THIS ONE! read more

My attorney utilized the services provided by Orange County Process Servers for service to the defendants in my case. They not only traveled all the way to San Diego but served all the defendants in a timely manner with very reasonable pricing. I would not use or recommend any other company for my processing needs. read more

Cannot say enough positive things about Michael and OCPS! Michael made sure he let me know what was going on the entire process (6 plus weeks!) and went above and beyond to serve my ex-husband. I hope I never need to use them again but if I needed process service, this is who I am calling!! read more

Michael was very helpful in helping us get someone served. It took multiple attempts, however their persistency paid off.

This company served an individual for my law office that another process server dropped the ball on. The owner, Michael, was responsive to my call. I recommend them 100%. read more

Michael is great. He got my papers served right away. He helped me a lot as this was my first time going thru a process like this. He was nothing but a complete professional. I would definitely use his services again if needed. read more

I felt the communication was poor, the job was not being done in a timely manner, and I heard a lot of excuses, even trying to make me look like I was the problem or naïve. Took my $100 loss. Hired a competitor, paid less, and had the job done in 3 hrs, plus he even filed the paperwork at the courthouse. Maybe it was just a busy time for him, obviously other people write great reviews, but I will never go back to him. read more

I have been a lawyer for 25 years and this is the best process company I've ever dealt with. Very good work, thorough! Highly recommended!

Michael is a consummate skilled professional who provided timely process service for our family. He helped us remain calm in a very trying and scary situation. I am grateful for his prompt timely attention to our request. I would highly recommend him to anyone looking for a process server. He responded to our calls and emails promptly even answered all of our questions patiently and professionally. I was impressed with Michael and his staff and am very thankful we choose Michael as our process server. read more

I had a straight forward process service request and OCPS failed to meet my minimal expectations. Communication was horrible- I had to call repeatedly to get any status updates and in the end he just left me hanging. I would never use this company again, nor would I suggest anyone else. read more

The service I've received so far is not comparable to other reviews/services I read before choosing OCP. I've tried communicating through email and phone and have not received a valid response and I was hung up on. Very unprofessional! I did not hesitate to pay for the service or to provide the appropriate documents on time so I'm not sure why it's taking so long to finalize the service. I sent everything he requested on 1/30 and have yet to have a concrete answer as to what's been done. Very disappointed and frustrated! read more

Thank you Michael for going above and beyond with a difficult service at Naval Weapons Station. Your persistence and ability to think on your feet was awesome! And thank you for letting me listen in as it all played out so I could confirm her voice, what she looked like and likely mannerisms. Well done! I would gladly recommend you if asked. read more

What great service Micheal with Orange County Process Server provided. He went out of his way to find my defendant even after they moved to a totally different city. I would and will use his services again. Thank you Micheal read more

I contacted OCPS to serve an attorney for me. This attorney is very hard to Find, because he is a Shyster! OCPS was able to get him served. Such Great Work Done! Thank you so much for your presistence. I will definitely use OCPS again if needed. read more

Michael really knows his stuff, and quickly served the defendant I had trouble finding and serving. He then worked with me to personally deliver the proof of service when the Post Office lost the copy he sent out for me to file. I was able to properly file and win my case. Thanks for the great work, highly recommended! read more

Beware! The owner of this business is extremely unethical. I went directly from Lamoreaux Justice Center to his office at 333 City Blvd on the 17th floor. As instructed I left a copy of my court documents and a check for this service amount. After several phone calls to Michael Danley the owner, he finally served the court papers 10 full days later. He called me right after the other party was served and commented on how nice he thought the other party was. When I asked him when I would be receiving my proof of service in the mail so that I could file it with the court as required he replied about 4 days and abruptly hung up on me. I week later I still hadn't received the proof of service that is required for the court. I called him yet again and he was extremely rude and said oh well I sent it and hung up on me again. He cashed my check the day after the service and yet I never ever received my proof of service. Only did I find out that he had actually befriended the person I had him serve. Completely unethical. Like I said beware, I would never recommend this business to anyone. read more