Optimum Fire &amp; Security

(3 reviews)

I have had several security systems over the years but Holmes is by far the most impressive. The…read morecall immediately if there is an alarm, and sheriff response has been very rapid. From set up and installation they have never let me down. Their customers service is excellent. I would highly recommend them.

We recently moved into a new house. Nick and James came to our house to set up our system. Then…read moreNick walked us through the APP and how to use it. It's very similar to the one we had in Maryland but easier to operate. Both were very professional and courteous. They answered all of our questions and told us about any options we may be interested in the future, such as smoke and carbon monoxide detectors, and an annual maintenance agreement where we can save money with the plan (such as no-fee service calls). The company is in Fayetteville but they have a location in Wilmington. Overall, highly recommend this company for a home security system.

Hooks Burglar & Fire Alarm

3.5

Hooks is a responsive, reliable source for security needs. Our HOA has used them for entry access…read morecontrols, surveillance updates and repairs. Customer service is excellent, definitely recommend this company.

our apartment fire alarm went off for 50 minutes-fire dept never got called/notified. we waited…read morealmost an hour for hooks to make contact. imo- what if we had a real fire, then what???? side note.. our apartment mgr., should've done better too.

Port City Sound and Security

2.5

(10 reviews)

Everyone beware. My…read moreexperience with Port City Center during a major renovation was deeply disappointing and remains the single worst part of the entire project. They operate strictly as order takers and plug and play installers not designers, not system thinkers, and not problem solvers. There was no meaningful effort to understand how the system would actually be used, no optimization of what was being sold, and no evidence of technical mastery beyond basic installation. What was ultimately delivered was poorly specified, incorrectly configured, and difficult (if not impossible) to properly service or program. Even more concerning, there appeared to be little understanding of the equipment they were installing or how it should function in a real world environment. The result: a significant amount of money spent on systems that were either unnecessary, inappropriate, or never fully operational, and ongoing frustration trying to make them work. If you are looking for a partner who can thoughtfully design, program, and support an integrated system, look elsewhere. This was a costly mistake, and I strongly recommend others avoid repeating it.

*Update: The owner called me and we spoke about my situation. They addressed my concerns and we…read morecame to an understanding. I had a terrible experience with this company due to their complete lack of pricing transparency. I scheduled a technician to reprogram my remote for a new receiver, expecting a minor service. I was shocked to receive a bill for $271.51! At no point during the scheduling or service process was I given an estimate or informed of any potential costs. I contacted the company to dispute the charge, as I would never have agreed to the service at that price had I known. They eventually offered a meager $50 discount, which I reluctantly accepted just to be done with the situation. This company's practice of performing work without disclosing pricing is unacceptable and a complete rip-off. I strongly advise looking elsewhere.

Vivint

1.1

(13 reviews)

Worst company ever we did the trial and when we canceled service they turned us off and waited a…read moreweek to get their equipment and left me with no security for over a week.

Absolutely NEVER trust these aggressive sales tactics people with your home security. Sales…read morepeople going door to door even when a large NO SOLICITATION signage is present tells you they are IN NO WAY concerned about you. Even when confronted and TOLD that our neighbor did not respond to unwanted Solicitation, he totally ignored the warning and trespassed on their property as well. DO NOT TRUST THIS COMPANY who clearly does not respect boundaries

Connected Home

4.5

(10 reviews)

They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

ADT Security Services

1.0

(22 reviews)

Their customer service is disgraceful! Can never get it up and running properly, no monitoring…read morewhatsoever. Biggest mistake I ever made. If you do get to talk with someone, they are unable to speak coherent English and they have no clue what they are talking about! I hate Adt

If you're thinking of signing up with ADT, DON'T! Their equipment sucks and they don't warranty…read moreanything. The technicians are nice but the company sucks!

Nitro Security

They are awesome! Professional work done by great people who are are easy to work with and provide…read moregreat customer service and support. They set up both of my businesses and provide around the clock monitoring and support. I can call whenever I'm having a problem and it will be fixes within a reasonable time. Use them for your security needs!

From the owner: Nitro Security is a locally owned company based in Southport…read moreNc, that is personally invested in the safety and security of those around us. We specialize in home security, business security and video surveillance systems, and can offer you the professional and personal experience you expect from someone helping you protect what matters most.

BFPE International

1.0

I came home to a work crew pressure washing my neighbors house while hooked up to my water. When I…read morepolitely asked the gentleman for a work order to bill his company for the water I will have to pay for, he said "well we're done now, so not my problem." He then told me that I would need to contact his home office. He didn't apologize.

From the owner: BFPE International is a Total Fire Protection Company. Since 1970, we have been providing sales,…read moreinstallation, service, inspection, testing and engineering services for all types of fire protection systems to all types of organizations - small businesses to Fortune 100 corporations. We are a 100% woman-owned company and proud to be one of the largest woman-owned businesses in the State of Maryland. Serving the Mid-Atlantic region with over 750 employees company-wide, BFPE International is comprised of personnel that treat each other as family. We appreciate the opportunity to include our customers and partners as members of our family.

A-1 Coastal Lock & Key

4.5

(47 reviews)

This is our third time using A-1 and each time has been a great experience! Everyone has been…read moreprofessional, helpful, and offered extra tips for safety and maintenance. Very happy with the service!

Awesome experience with Eric. He has the knowledge and tech needed for today's keys and locks…read more HIGHLY RECOMMENDED.

Cape Fear Flooring

4.3

(40 reviews)

Cape fear flooring was able to work with us and communicated promptly. The work is an excellent…read morevalue for the cost. Cape fear flooring exceeded our expectations.

Cape Fear Flooring has been my go-to hardwood refinishing expert for a number of years. Ben and his…read moreteam have done everything from resurfacing and refinishing my hardwood floors, as well as floor repair and patch work. Keeping my 25+ year old floors looking brand new, doing buffing and a maintenance coat, periodically, has kept my hardwood floors pristine and will do so for years to come. Most recently he completed a project to sand and refinish my stair treads and handrail for a staircase remodel, and I couldn't be more happy with the way things turned out! I have Cape Fear Flooring on speed-dial and am looking forward to using them to do future hardwood refinishing work at my home!

All About Moving

4.7

(27 reviews)

Timely. Efficient. Courteous. Perfect. Highly recommend. 85…read morecharacters required for a review is too much.

Prices are very high and they actually quoted a charge of over $200 for one hour travel time when…read moremy 2 locations were 2 miles apart.

Port City Remove and Improve

(22 reviews)

I designed our fence and the guys worked with me to build exactly what we wanted. Because mine is…read morevery customized, it required a lot of input from me & a few stumbles at first. They listened, made good suggestions and asked questions when needed. Jose, Tomas and Justin were on time, knowledgable and helpful. The price was fair & compared well with other companies.

Used them for junk removal from our new house (mattresses, box springs, and broken bunk bed left by…read morethe previous owner, too large to move with our vehicles). Reached out last night and Justin was here this morning. Great value and super nice. Would use again in a heartbeat.

A-1 Safe & Lock

4.7

(16 reviews)

Wonderful customer service and personal attention. Highly recommended. Wish I could give them 6…read morestars.

They helped me save big $. My key cracked and another place wanted to charge me $150. Called around…read moreand they were able to hook me up with a $54 key and new shell. Phew!!

JB Lawn Sprinklers

3.5

(28 reviews)

Jeremy Sims did an outstanding job on my property. He helped work on a reasonable plan for the…read morespace and carried it out without a hitch. He has a terrific work ethic, and something very novel for this area, he showed up on time, and always called ahead to inform me of his arrival time.Jeremy installed irrigation drip lines, and lines to each of my pots. My many native plants, specimen maples are thriving after his work was completed. I have quite a lot of gravel and rock in my landscape, Jeremy used a product that locks down both my river rock and gravel; love it! His crew were hard working and also provided great service under Jeremy's leadership! They did a terrific job doing a property clean up. I would absolutely recommend Jeremy for all services from cleanup to design and execution, as well as irrigation. They all worked extremely hard and efficiently as well. Thanks!!!! Lesley S in Leland

They had to come when I wasnt home. No problem what they needed to do that was fine. When I got…read morehome the job done was not what I requested and damage had been done to my pump cover. When I contacted them, asking for someone to come to discuss, thet sent an email telling me they would not send anybody out or bear responsiblity for the damage! What kind of company has that attitude??

Elkins Safe Lock & Door Service

4.6

(11 reviews)

Had a former guest leave without leaving the key, so we felt it a good idea to rekey all the locks…read more Sent requests for quotes to several (including Elkins) and heard back from two, but when I called both of them, Elkins told me they could have someone out the same day. He arrived within two hours and within another hour had removed the old cylinders on all outer doors (3 doors with two locks each), then replaced them shortly after that. Great service and a VERY reasonable fee and we once again have secure locks. I highly recommend these folks, especially for rush jobs.

Had a problem today that required attention ASAP. They showed up in less than an hour and fixed…read morethe problem in 5 minutes. Very reasonable charge. Would definitely request their service again.

Brothers Landscaping

4.0

(4 reviews)

We have had their service for about 6 weeks. They refuse to reply to any calls or text, at all…read moreever! There has been zero communication. They do a half-way job on their work (mowing, edging & weed-eating) and they provide absolutely no additional services. Example: hedging, or fertilization, etc. I think they're overpaid for the little they do and you will always have to pay with cash. I will be changing service effective immediately.

Brothers Landscaping and Tree Services did an outstanding job for me. I couldn't believe the work…read more3 men accomplished in 2.5 days. They cut out and removed my old lawn, raked and leveled the yard, put down new topsoil, fertilized and then proceeded to lay 17 pallets of St Augustine sod. Then to complete the job, they rolled the entire job and removed all the little debris from the property. It made me tired just watching them. Now after nearly 3 weeks have gone by, I can tell you the sod is doing well. It is greening up nicely and I've already cut it once. I heartily recommend them. A very happy Magnolia Greens resident

Finally Clean

I can't say enough about Amanda's great work. She's very professional and pays attention to detail…read more I recommend Finally Clean for all your cleaning needs.

I wish I could give a higher rating than 5 stars!! I hit the jackpot when I chose Finally Clean to…read moreregularly clean my home at Holden Beach. I searched for a self-owned business that didn't hire out a team to do the cleaning. Amanda is truly the BEST. She uses high quality cleaning products and leaves every nook and cranny sparkling clean. My neat-freak husband is even thrilled!! She is very honest and trustworthy, too! Feel free to message me if you have any questions!

Flatwire Electric

Hot Tub Electrical Installation Flatwire is fantastic! I…read morecalled numerous electricians in Wilmington, and almost all of them seemed to base their prices on the supply and demand crunch, leading to high, flat fees per item installed. Flatwire, on the other hand, charges per hour and only bills for the actual cost of materials. They ended up being over $1,300 cheaper than the lowest other quote I received! During my six-month home renovation, I did most of the electrical work myself, but had I known about Flatwire back then, I'd have hired them! Their team was not only skilled but also incredibly professional. If you're looking for top-quality work at a reasonable price, call these guys! I'm confident they'll beat any other quote you've been given!

From the owner: Flatwire Electric is based out of Wilmington NC. We offer any and all electrical services from…read moreadding an outlet to wiring new construction. Commercial and residential. Competitive rates and quick response times are important to us.

Optimum Fire & Security - securitysystems - Updated August 2026

People who viewed Optimum Fire & Security also viewed

Heating and Air by Marvin

3.0

Marvin IS THE MAN!!!! He is very good and honest! He responded really quick and did an awesome…read morejob!!! He's reasonable and I highly recommend him!!!

About a year ago my AC unit stopped cooling, I looked up a couple companies to see if they could…read morecome out and check the unit and see what the problems were? I called Marvin and I advised him that I had renters in the unit and that they would be there when he arrived, he advised it would be an $85 dollar service charge, but that would go towards the cost of repairs if I decided to use him. Two hours after he was supposed to arrive on the job, I get a call telling me it would be $200+, I was shocked, I thought it was $85, then he told me that he had done the repairs, that the renters had told him to do the work??????? I was the only one that could authorize the work. He then told me that he did a service on the unit, put in freon in the system and he thought it could have a small leak (but did not check for the leak?), but said that he thought it would last at least two years, and that he would come back out at the start of the season to make sure it still looked good and follow-up service. The first time turning on the ac this year, nothing came on, I called him back and he said he would come over and check it. He advised that it needed a new compressor, that he could get the job done Wed or Thurs, I advised it would be more convenient for me to have the work done on Wed, he said he would check and get back to me..... never heard from him, so Tues night I send him a msg asking why, he said he text me, nope, then he said he might have sent me a msg from another number, nope, then said he could do it Friday, ok. Friday comes and my tenants advised they had been watching for him all morning, had not seen him, he sends me a text stating he had been out there all morning and that he was now waiting on another part that was leaking (stating that he was out there working on it Friday morning), but the ac unit sits in front of the window, and they were looking for him, but advise he never showed up. He text me and said that again, he was waiting on parts and they would be there at 5pm, so he would be at the house at 730am sat....... no call....no show..... send a text sat night....no response..... sunday morning he wants to start texting me telling me how much he has done and how he didn't charge me for this or that..... and arguing with me about stuff that has nothing to do with why my ac is not repaired...... then had the nerve to tell me "what I am not doing is begging for your business. Not meaning to be rude but that is not our business model." Never once did I ask anyone to beg, so I advised after waiting a week for the work to be done, I would find someone else to do it. I would not recommend using someone who does not call, does not follow-up and who is rude to the customer who pays his salary.

Fire Safety Solutions

What can I say, Fire Safety Solutions really sticks to their words. I looked around different shops…read morefor the most affordable fire prevention supplies (will be replacing the old ones in my own shop) and they have the most affordable, most reasonable prices out there. Definitely recommending them to everyone who needs some fire safety supplies and gears.

RFC Electrical Service

A huge help and reliable service after a lightning strike killed one of our ceiling fans. Set us up…read morewith a whole home surge protector for a reasonable price and explained exactly how it worked. Highly recommend!

Illumination Electric Services

I have used Illumination twice recently. the owner Chris is very nice and does a great job. They…read moregave me an excellent price for rewiring a historic home. They got permits and did everything by the book. They were easy to deal with. I then had them install a ceiling fan at a clients house. Again, good price, great work and easy to schedule. I strongly recommend them.

Bulldog RV Solutions

(3 reviews)

They are experienced, knowledgeable, honest and EASY TO TALK TO!…read moreMike and Rhonda are great people.

Bulldog came in today and gave our camper a thorough once over as we are prepping for a cross…read morecountry trip. Very helpful with many suggestions and tips for our camper maintenance. Super friendly and efficient, all right in our front yard. Thanks Bulldog!

Fulford Heating & Cooling

4.2

(5 reviews)

We had damper issues with our unit, and I already had a new damper on hand. The technician came…read moreout, confirmed he also believed the damper was the problem, and said he could replace it. After installing it, he came downstairs to tell me everything was working and that he just needed to adjust some wires. About ten minutes later, I could tell something wasn't right. Sure enough, he came back down and said, "Well, the damper blew when I adjusted the wires." He stumbled through an explanation and then said that he and his manager now believed the issue was actually the zone board, and that he would need to get a quote for that. Then he added, "By the way, can I take this damper with me?"--the same damper I paid for--because they "haven't really dealt with these types of systems before" and needed to do some research. Later that day, I received an invoice for $240: * $125 service fee * $90 labor fee This was for a visit where the technician damaged the part I purchased, fixed nothing, and took my damper with him. The next day, I received a quote for the supposed new issue--$680: * $45 return service fee * $383 for a zone board * $210 for another damper So not only were they planning to charge me to come back out to fix something they clearly didn't understand, they were also charging me for a new damper to replace the one they destroyed. I called and spoke with the manager to express my dissatisfaction and requested a refund for the $90 labor charge, considering the technician accomplished nothing and actually made the problem worse. The manager refused. Here's the kicker: I had Odyssey come out afterward. They tested everything thoroughly and confirmed the zone board is completely fine. They replaced the damper, and the system is now working perfectly. They charged me $300 total for the part, service fee, and labor. Fulford Heating and Air was an absolutely terrible experience. They clearly only care about the dollar rather than quality service and their customers. I would never recommend them to anyone.

I had an issue with my HVAC heating my home after a very cold 18 degree night. Thank God it didn't…read morestop working until the morning after it had warmed up some. I called Fulford Heating and cooling, and they sent someone out within two hours. Mason arrived and immediately went to work. He checked and tested everything thoroughly. He was able to diagnose that the fan motor in the air handler was bad. He had the part on the truck, and was able to get me up and going very quickly. He was very knowledgeable, wasn't in a big hurry, answered all my questions thoroughly, and took time to explain things. He also tested everything thoroughly before he left. Mason was such a blessing, and is a vital asset to your company. My unit is operating so much more efficiently now, and is able to maintain the set temperature on my thermostat. This was my first experience with Fulford Heating and cooling and overall I was very pleased.

Sano Steam Cleaning & Restoration

3.9

(11 reviews)

Excellent professional company who stands by their work. Reliable. Shows up on time.read more

I was disappointed in the cleaning and polishing of the hardwood floors. The polish wasn't evenly…read moredistributed, leaving streaks. Although a technician came back to fix, he stated he didn't have the polish with him and would come back. Well, you know what happened, he never appeared. Called them on Monday and told them I was disappointed but would not require further service. Would not recommend.

Zenith Electric

Great company, Jeff did a covid approved and safe quote. Worked around my schedule, came fixed it…read moreand walked us thru it. I would highly suggest this company to any and everyone! Top tier.

Total Tech AV

(3 reviews)

Wall TV installations of 65" TVs aren't exactly easy, especially when mounted above a fireplace,…read moresee photo. We had a 65" TV that was malfunctioning and had to replaced with a new 65" TV. I found out about Total Tech AV from Yelp, and got through to the owner on my first call. Jordan the owner was friendly yet very fair in his quote. He quoted a fair price and fortunately had technicians who could come the same day. They arrived on time and quickly got to work. Fortunately the new TV, a Samsung, was able to use the same mount as the LG it replaced. The technicians were personable and skilled. They connected the power and HDMI cables correctly and we had the new TV going quite quickly. Their charges were fully within the UCR (Usual, customary and reasonable) range. I am very pleased with this company and its staff.

Jordan and his crew are highly professional, very knowledgeable and reliable. We often work with…read moreBen who does excellent work and is very kind.

Priority Air