I hired GSE Electrical to work on my generator's installation. He eagerly took on the job and made all the right promises. He returned while I was at work to complete the job; however, he left without finishing the job. Worst of all, he never called me or notified me that he was there or what happened; he just stopped taking my calls, and my generator does not work and is not connected.
Although I paid him after being told he had completed the work, he in fact did not complete the work as promised. The generator does not work, and the worst part of it all is that after dozens of calls and messages to him, he has refused to answer my calls or text me back. He is ignoring my calls and messages and has left me, the consumer, completely alone, and all during hurricane season.
Based on his lack of professionalism, his lack of follow-through, and his utter lack of customer service, I have had to scramble and look for someone else to come and finish his work before we get hit by a hurricane and lose power. All at an added expense.
The only reason I am writing this is to hopefully help anyone thinking of using his services in Oak Island, Southport, Boiling Springs Lakes, and Wilmington, to learn about his lack of professionalism and be aware of his lack of follow-through or commitment to his customers. He will leave you waiting and will not call back or finish the promised work. Save yourself the trouble and hire a responsible professional electrician who cares about their customers. GSE Electrical has no work ethic or commitment to its customers. I hope this helps. You have been warned.
P.S. I am also embarrassed for his wife, who is a Real Estate agent in the area and is often negatively impacted by his complete lack of professionalism and poor reputation. read more