Our heating unit quit working after a historical snowstorm in our area. Brian was double and triple…read morebooked but came over after his dinner. He explained everything he was doing while diagnosing the problem and repaired a wiring issue with our unit. Everything is working great now and we really appreciate him taking time to address our situation after a jam packed day. He not only fixed the problem but also did it at a very competitive rate. We are very happy to have found his company today and look forward to working with him and his company in the future.

My AC didn't seem to be blowing cold air and of course, I had family coming into town. I called and…read moreBrian answered at 4:30 pm and the problem was remedied by 5:15 pm. Darian came right out and was super helpful and knowledgeable. He knew exactly what the problem was. First place I called for my AC ......and only place I will call moving forward. Thanks guys! We all know how grouchy our in-laws can be in the heat ;) That includes me too!

Great service. They just get it done. Courteous also --and they follow up in timely fashion…read more What more do you want?

From the owner: Is your HVAC system ready to tackle the changing seasons? At Ken's Heating and Air Conditioning,…read moreLLC in Oak Island, NC, we ensure your comfort and peace of mind through all weather conditions. Our commitment to reliability, honesty, and customer satisfaction sets us apart as your go-to HVAC contractor. With over three decades of HVAC experience, our team can meet your heating, cooling, and ventilation needs with precision and professionalism. Our approach to HVAC repair and maintenance is rooted in our mission to deliver exceptional service. We pride ourselves on our ability to troubleshoot with excellence, ensuring that we address the immediate issue and prevent future problems.

We recently had to have one of our Heat Pumps / Air Handlers replaced. I just wanted to commend the…read morestaff and service techs at Mansfield Brothers for their professionalism and politeness across the board. They were more than willing to take all the time we wanted to explain what was going on, talk options, and answer any questions we had, no matter, probably, how simple.

First class service. HVAC contract service performed today by Tech: Jay. Outstanding,…read more professional, informative, efficient. Very refreshing to experience a contractor who clearly looks to satisfy customers by providing quality services.

Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

We engaged Jimmy Hall and Son to replace one of our HVAC units in our beach home on Oak Island…read more They not only did a superb job but also have provided extraordinary and prompt service following our decision to enter into an annual contract service plan with them. We couldn't be more pleased with all aspects of their service and highly recommend them for your HVAC needs. Ken Martin

THE HOTTEST NAME IN COOLING AND AIR!! When the AC stopped working (during the first 80 degrees plus…read moreweek of the year) my daughter called the other guys from a big splashy billboard near our house...the guy showed up, looked at the HVAC unit, looked at lines upstairs and said yeah you have leaks both places... walked to his truck and left...*cue crickets*...2 days later the "boss" of the company comes by and says "Yeah, you need to by a whole new unit, we can go ahead and do that for you." Well, we couldn't afford to do that after just moving into a new home and having 2 family members recovering from surgery, plus something just didn't feel kosher about the whole thing. Fortunately, I had some very good experiences with Jimmy Hall and Son at my place of employment. They always kept their appointments, never left us hanging without completing a job and always did exactly what they promised they would. Now, I work at a church, so I thought maybe they were afraid to get on God;s bad side, but I was willing to see if they treat the average homeowner the same as they do the House of God,and sure enough, they do! From the very first call I made to Ashley to the first time Terry came to the house all we got was excellent customer service! When they set an appointment they either kept it exactly- or if Terry's previous appointment ran long- Ashley called and texted progress reports of the expected new arrival time, so no one was left waiting around. And I'm not talking cable company "some time between noon- 8pm" times, I am talking 30 minute time frames. On his first visit, Terry assured us we did not have a leak in our outside unit but yes, it was old and probably did need replaced soon, but might make it through another summer since we are not located on the island where the salt does more damage. He then added some coolant to see us through the hot spell until he could get an appointment to do a full checkup on our inside unit (my family had appointments that day and couldn't be there to let him in, but he showed up and took care of the outside for us anyway because of the extreme temperatures.) On his return visit we discovered our Evaporator Coil was rusted through and needed to be replaced. Jimmy Hall and Sons not only found us a new one but got it back and installed it within two days at EXACTLY the quoted estimate. No hidden costs or surprise fees. These guys (and Ashley ;) ) are the ONLY HVAC team my family will use or recommend from here on out. By the way...Terry Kirby, is 100% professional and probably the hardest working and knowledgeable craftsman in this area. Thank you Jimmy Hall and Son for taking care of my family's heating and air needs!

We had damper issues with our unit, and I already had a new damper on hand. The technician came…read moreout, confirmed he also believed the damper was the problem, and said he could replace it. After installing it, he came downstairs to tell me everything was working and that he just needed to adjust some wires. About ten minutes later, I could tell something wasn't right. Sure enough, he came back down and said, "Well, the damper blew when I adjusted the wires." He stumbled through an explanation and then said that he and his manager now believed the issue was actually the zone board, and that he would need to get a quote for that. Then he added, "By the way, can I take this damper with me?"--the same damper I paid for--because they "haven't really dealt with these types of systems before" and needed to do some research. Later that day, I received an invoice for $240: * $125 service fee * $90 labor fee This was for a visit where the technician damaged the part I purchased, fixed nothing, and took my damper with him. The next day, I received a quote for the supposed new issue--$680: * $45 return service fee * $383 for a zone board * $210 for another damper So not only were they planning to charge me to come back out to fix something they clearly didn't understand, they were also charging me for a new damper to replace the one they destroyed. I called and spoke with the manager to express my dissatisfaction and requested a refund for the $90 labor charge, considering the technician accomplished nothing and actually made the problem worse. The manager refused. Here's the kicker: I had Odyssey come out afterward. They tested everything thoroughly and confirmed the zone board is completely fine. They replaced the damper, and the system is now working perfectly. They charged me $300 total for the part, service fee, and labor. Fulford Heating and Air was an absolutely terrible experience. They clearly only care about the dollar rather than quality service and their customers. I would never recommend them to anyone.

I had an issue with my HVAC heating my home after a very cold 18 degree night. Thank God it didn't…read morestop working until the morning after it had warmed up some. I called Fulford Heating and cooling, and they sent someone out within two hours. Mason arrived and immediately went to work. He checked and tested everything thoroughly. He was able to diagnose that the fan motor in the air handler was bad. He had the part on the truck, and was able to get me up and going very quickly. He was very knowledgeable, wasn't in a big hurry, answered all my questions thoroughly, and took time to explain things. He also tested everything thoroughly before he left. Mason was such a blessing, and is a vital asset to your company. My unit is operating so much more efficiently now, and is able to maintain the set temperature on my thermostat. This was my first experience with Fulford Heating and cooling and overall I was very pleased.

We had some issues with our AC Units, I contacted several other local Companies for simple quotes…read moreand completely new designed systems to improve the homes Heat and Air temperatures. After realizing how different each quote was System sizes, returns zones etc. it became a very difficult task to figure out what system was best for our homes, and what equipment to use. After nearly three months of quotes, and analyzing all systems. Bell's Supply had designed the appropriate system sizes of units heaters new vents, returns and the very best equipment all at a very REASONABLE Price. Not only do I recommend them I challenge anyone in the Southport, Oak Island areas to get 3-5 quotes and designs and then CALL Bells Supply. We Saved Thousands if dollars. They squeezed us in almost immediately to a very full schedule they showed up when they said they would. We are 5 Stars Satisfied with our choice.

service, quality, value : all was excellent. called them and…read morewithin an hour was called back and with in 3 hrs my air condition was fixed! very professional and listen to what i had to say and answered all of the questions. sincerely, kim womble

We were very pleased with this company. Our AC went on the blink and they had great reviews. I…read moredefinitely would recommend them to anyone that are having issues with their AC/Heater units. The technician was prompt, knowledgeable,courteous and fixed everything within a couple of hours. The office staff I spoke with on the phone were friendly and helpful. They were reasonably priced also.

They just quoted me a one time service fee for one basic seasonal cleaning/service of 145$ plus tax…read morePlus another 300$ to add up to a pound of freon if it needs it. Heaven help me if it needs 2 pounds or more! Needless to say I won't be bothering to get them to quote me an estimate to replace my10 year old HVAC system which will soon need a total replacement. They have already priced themselves out of "reasonable" range.

My A/C needed a charge. Dexter showed up just as he said. He explained the details of my a/c…read moreproblem and completed the repair in a timely fashion. He was very personable and professional and gave sound advice. His prices are fair. I would definitely recommend him for your a/c service.

From the owner: Book your HVAC Service jobs with Dexter today! AFTER 5:00 pm service available!read more