My initial intake appointment was great and I felt the evaluation was very thorough and they…read moreunderstood my issue. However I had my first appointment and was basically left alone the majority of the visit. They would show quickly me a stretch and walk away to go work on their computer every single time--often before I even performed it once to see if I was doing it correctly. On my first visit someone should have at least observed me doing each of the exercises once to ensure I'm doing them correctly. At the end they said "you're all done" and I had to ask if I should be doing the exercises at home, which ones I should do, and for how long. They said "you could do some of the exercises we taught you at home every other day" and provided zero printout or guidance. I'm not sure if my experience was a fluke, but this was a really disappointing experience.

Brittany has been so amazing helping me Rehab my back. Super…read moredown to earth and makes you feel very comfortable . The facility is clean and big for everyone to have space and confidence to exercise and rehab their ailments. The women in the front desk are quick and kind and will answer any question I have, definitely come check this place out if you're looking for efficient recovery

I have a pending case, treatments were approved by my insurance. After 3 sessions , I still havey…read moreback issues. They just gave me the minimal sessions and I didn't feel much improvement. I stopped going there because I had a side stitch attack that no longer allow me to continue plus the assistant didn't or couldn't do anything about it just to report it. I reported to my primary Dr to ask for a manual treatment,not just light 15 minute movement. So far I have not gotten an approval. So not sure if I should continue this way.

This location is still open so I'm not sure why it's reported closed (I was just there yesterday…read morefor Physical Therapy). It's very easy to get an appointment there and the staff is very helpful and friendly. The office is clean and there's a lot of equipment. I am receiving therapy here because I had knee surgery. I've been in pain for months and it was a couple of months after I had surgery before my PT was approved. They Physical Therapists have worked with me to rebuild the muscles in my legs. With the exercises in the office along with the exercises that I am supposed to do at home, I'm much stronger and in a lot less pain. I can now take the stairs when I'm out and I can walk much farther. My leg is getting better each day. The only issue that I've had sometimes is parking. It's awful, so allow yourself plenty of time to find parking. There is a parking lot for the medical building, but it's very busy. It's much easier to find parking on the street.

An excellent place (Norwalk location) to visit for physical therapy and occupational theraphy. I…read morehaven't visited other locations. The Norwalk location is a good size and counts with everything you need for your recovery. The only thing missing is a pool for water therapy. However, most people don't need it. All the staff (doctors, therapists, therapy aids, and receptionists) are lovely. They are all knowledgeable, professional, friendly, and caring. They are always willing to help and repeat instructions for those of us that have memory issues. I like this place so much that I am willing to commute 30 miles each way.

I received 8 physical therapy sessions. 1st day I met with Natalie who genuinely was caring. She…read moreasked me questions about my physical issues. She put me in a closed room and assessed me and I saw how she carefully put her plan to action. The injury is in my thoracic, neck, upper extremities, and right arm and hand. Just on that day I went home feeling relief. The following weeks I was treated by Patrich, and then Abel who determined to get my arm to have improved range of motion. When I say determined, I mean he made sure I left that place drastically improved. I whole heartedly can say this is the best team of therapists that I can recommend will do everything they have within them to improve your physical health. I have seen it as they treat the young athletes that come in and the elderly. They are well rounded. The front receptionist Priscilla is also the best! She is very attentive and provides me with all my appointments and reminders. 100% RECOMMENDED.

From beginning to end it was a Great experience....cant wait to continue my treatment. Definitely…read morerecommend

Nadia, the office manager was so validating upon my arrival and was invested in accommodating my…read morewait, I was early. The massage given by Issac was a incredibly amazing. You can tell he was experienced which helped because I was in pain. He was so patient and understanding of my physical limitations. Dr.Zamora is Outstanding! He took time to listen to my concerns, explain the treatment clearly, and answer all my questions. Dr. Zamora is extremely knowledgeable, attentive, and Professional! I highly recommend this practice.

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

This place is a HELL HOLE!!!! (I could say worse, but I don't speak like that!) If you want anyone…read moreto die, take them there!!!! You don't want me to even start telling what I went through with these "people", if you want to even call them that! All their staff there is USELESS!!!!! I cannot even add a "no star" rating except a 1 star to even post this complaint!! And this "Jessica" person, whatever she is that responded to my complaint, never even did anything!!! Another useless "person"!!!! And still another useless moron, if she if still there "Misty", I am not going to even bother . . . .

Terrible over the phone with zero costumer service The…read morereceptionist doesn't realize that she is in healthcare 1 star because yelp doesn't allow you to leave a comment with out rating

The worst customer service and PT service I have received…read more They have a big turn around on staff. The front desk person quits every other day and they have new people that do not know what they are doing. Management is just as bad and does not take accountability. I can see why they have a turn around. PT staff leaves you unattended to do whatever without guiding the patient. Would not recommend to my worse enemy.

The team works well off each other to help each task done at every appointment. I am happy with all…read morethey have helped me to accomplished in my 12 sessions here. Thank you PT 1st!

This place seemed fine for physical therapy but I needed a sports medicine focus with weights,…read morerecovery for someone who is athletic. I had an intake session but the facility did not fit those needs, so did not return.

Best facility. Great services, therapy, nurses, activities and dietary go above and beyond. They…read moretreat their residents so well.

Excellent experience from start to finish. The staff was professional, friendly, and attentive. The…read moremedical team took the time to answer all my questions and provided great care. The facility was clean and well organized. Highly recommend this medical center!

They do not work with most insurances but are very happy to take your money out of pocketread more

The entire team here is excellent! I came in today with lots of stress that was presenting itself…read morein my neck and shoulder area. I'm walking out breathing better and in a more calm state. Thankful for this PT!

My son has been coming here for a few months now and he truly enjoys it. He looks forward to seeing…read morehis therapists James (speech) and Serena (occupational therapy). His speech has improved so much since he started and we are so grateful for that. He takes OT because he is a picky eater and we noticed that he is slightly more open to trying foods even if it's one lick, definitely an improvement from not even holding certain foods with his hands. Overall my son loves coming here and is showing growth in his speech!

Sent them all the documents needed for a pre intake appointment. They gave me the run around over…read moreand over again, even after I said I was willing to pay out of pocket. The staff never got back to me with any information. Extremely frustrated