Manager was very dismissive and rude. I asked her for her name and she ignored me I have several…read morelines of service and I recently purchased the iPad in this location. Bad service

I came to this T-mobile store after having a horrendous experience at another T-mobile store nearby…read moreand they served me so well! My customer service representative was Kenneth and he was really great. He apologized for my previous experience, he took care of my iPhone and was all around a very happy representative. Good job 5th ave t mobile ! And thank you Kenneth!

What a waste of time. I came here to simply pay my bill and after standing around for awhile-- the…read moreemployee decided to walk up to two guys who just walked in and let them know they needed to sign. At this point, I'm massively irritated as I stood there for ten minutes and he never said a word. I said there's nobody else waiting-- can I be taken care of? He tells me I need to sign in and now wait. This is ridiculous and I'll never waste my time coming back here!

My visit to Spectrum was to help a neighbor get their new mobile device as they had opted to go to…read moreSpectrum over their current provider. Since this space is new and I had a couple of questions of my own I decided to go along. This space used to be the Panera Bread and Radio Shack before that so its rather spacious. Social distancing is enforced and each of the staff stations has a plexiglass shield in front of them. There are a number of mobile phones to choose from but I will be sticking with Verizon since I didn't see any massive savings against what I am paying right now. Since they also deal with new cable accounts I tried to see if I could knock some bucks off my current monthly plan since its ridiculous but they could not oblige with this and suggested that I call customer care since they had more power to do that. I think I am leaning toward an Internet only process where I enjoy my streaming services and only use mobile but lets see what happens. Overall I found the staff that I spoke to friendly and willing to help. I've seen Yelps of otherwise but that was not my experience at all.

I changed to Verizon two months ago from another vendor where I was paying $70.00 per month. I…read moreagreed to switch to Verizon for $105.00 per month. I only agreed because of the IPhone 19. My bill was $104.00 for one month and now it went to $126.00 per month. No one in the Verizon world can explain or rectify the situation. I urge everyone to stay away from Verizon. This is not the first time this has happened. Speaking to others, this is a common practice with these people. KEEP AWAY FROM VERIZON.

Went in there to upgrade my phone. Representative tells me we have none in stock (website says they…read moredo) when i tell him the website says they do he replies thats only for customers picking up preorders. Doesnt offer to help in any other way. Second time this year I went to this store and got treated like they didn't want to be bothered. I called the customer service dept and they did an amazing job.

Store manager was lying about a product, i.e. SyncUp Driver, pushed a customer to buy an…read moreunnecessary product, didn't reveal the App requirements for using the product and lied about a T-Mobile available promotion. Then refused to admit it when confronted with her own words. Demanded a customer wait for her to finish her lunch for 30 minutes, although the store doesn't have a sign in regards of lunch break.

The staff was really helpful, especially Cristal. When customer service couldn't activate my phone,…read moreCristal handled everything and the process was fast and smooth! Would highly recommend!

Great service and got everything needed…read more Came here to get a new printer (order online for pickup) because mine died on me. Wanted a dual service where it can also scan documents (double sided automatically) and option to print double sided automatically. Process was easy and fast. Went to the pickup counter and said last name and product. They found it and paid for it right there and then. Walked out happy with product. Thanks!

Over the years, we have bought computer components at good prices from Micro Center and they have a…read moregreat selection. They run special deals on combos of motherboards bundled with CPUs & RAM all the time, which I used to build mine and my son's last computers. Their prices are competitive with online stores. I also like that they occasionally send out coupons for free stuff, like memory cards, flash drives and Bluetooth headphones just to lure you back into the store. Plus they have clearance items that are always good to check, never knowing what you might find. Not as well known as for their computer components is that they also sell many hobby items similar to what Radio Shack used to stock. They have breadboards, soldering irons, wire strippers and other tools. They also sell techie toys like drones, 3D printers and even LEGO sets. But for a while they were also stocking model rockets and accessories, although at MSRP prices. This time, they look to be liquidating the model rocket stocks because they have not restocked in years. All rocket accessories and supplies were 50%-70% off list prices, as listed on their website and I cleaned them out of just about all the rocket engines. The checkout guy asked if I was planning to launch to the moon. What would have been $400 as originally tagged, scanned for $120. Whenever I see a crazy deal like this, I am all over it!

Great company to do business and easy to get a hold of, and fantastic service. Every employee of…read morethe company has been extremely helpful when ever needed.

stop the DEI hiring. This store hasn't had any people in it since the first six months it was…read moreopen.. and I am not talking about skin color. I am talking about merit. When they first opened, most of the employees were Black. However, they were helpful, knowledgeable, patient, and professional . Overall, the employees used to be present. I don't understand how you could be in a sales position in a completely empty store; and two people walk in interested in with questions , but she was not interested in anything but getting back to her phone call . I know I am not overreacting because the guy who walked in before me said he wanted to purchase a phone line and keep his number. She gave him a price. He told her the price that he received on the phone..Her reply was exactly this "ok so get it that way then" . She had an annoyed, dismissive tone.. Also she was on the phone before he came in. Now she gets back on with the same person and starts talking smack about the young man who spoke broken English. Tells her friend the story like this guy who was just trying to find out info is a fool. She said "why didn't he get it on the phone then, okurrrr.. and then she went on to make fun of his accent. Now it's my turn and proved the other woman wrong that I spoke to for five seconds and she told me to call optimum and she went on a break.

I went at 4:55 on a Sunday, when it's supposed to close at 5, and the shutters were already down. I…read morewas just trying to return equipment, which should be really fast. It would be fine if they just weren't open on Sundays, or weren't open as late, but inaccurate hours are really annoying, especially when there aren't that many locations, and they're out of the way for a lot of people.

These people are the biggest fucking dolts on the planet. That wouldn't be a problem if their…read moreservice actually worked, but it doesn't. So, before you go with them, imagine me right now, sitting on hold with Clear customer service, Clear account services, and Clear collections, explaining to each one of these mumbling fucks that their service doesn't work and I refuse to pay an early termination fee for their shit service. In summation: 1. Service is spotty and often does not work. 2. Service is slow when it works. 3. There is a built-in early-termination fee that they will try to make you pay when you call to cancel their bullshit service.

Dial up would be faster than Clear. I've had their service for a year now (and I'm supposedly…read moreright next to a tower) and I've never seen my download speeds hit over 1.4 Mbps. Unless I'm on the phone with tech support (yet again) and they "reconfigure the modem". I pay $50 a month for supposedly 4G network. Right. You'd probably get faster download speeds if you lit your $50 on fire and waved it around your computer. Skip this provider.