Working on cars for YEARS... The parts quality are hit and miss. Try to STAY AWAY from buying…read moreimportant components (like water pumps and sensors) unless they are name brand even if they have warranty. You are more likely to USE THE WARRANTY ! And LABOR IS NOT COVERED ! They are awsome when you are in a bind, so not all parts are bad.

This is usually the location I go to whenever I need something immediately for my car. The workers…read morehave always been friendly but sometimes can be a variety on the knowledge they know. As someone who doesn't know anything at all about cars and what I need to take care of mine so it drives for the next 100k miles, the staff is usually very patient and helpful!

Always Enjoy coming here to grab my parts the owner takes his time finding me the oem parts i need…read more Plus I like knowing my money going to a Mom n Pa business then those giant corps.

Great experience at Promotive Auto Parts!! helpful staff with quality auto parts plus great…read morecustomer service! They actually know what they're talking about (which is refreshing! ) and won't sell you parts you don't need.. makes dealing with car issues a lot less stressful! They helped me find the exact part I needed and explained everything clearly--saved me time and stress. Part prices are fair, quick service, and zero headaches Would definitely recommend for anyone looking for honest advice and reliable service!!

This is where I come buy my batteries which usually last between 3 to 5 years now. It's not like…read morethe old days when batteries lasted 10 years or more. They don't carry every item imaginable but they carry most of the basic items I am looking for and the employees are always friendly and helpful.

Stopped in a lil after 5pm today looking for fasteners. This was my second stop as I had just left…read morea competitor and thought why not try O'Reilly's. I was immediately greeted by the associate behind the counter. He came over to offer his assistance. They didn't have the exact part but he found a solution that actually WORKED. When I asked for his name, Fernando was so humble and I felt he genuinely wanted to help me. I was blown away by the attentiveness and loved how authentic he was. He made me laugh to lighten the mood. He saw through my anxiety of needing to secure my wheel trim. Oh and by the way, Fernando was a manager that demonstrated he cares about helping people. Gracias!

Great staff, very good prices. I come here for parts and they're either in stock or come in fast.read more

Terrible Service - Avoid This Shop!…read more Do NOT buy any battery products from this shop! The prices aren't cheaper--go to Costco, AutoZone, or anywhere else for better deals and longer warranties. My battery was still under warranty, yet the owner refused to replace it. Instead, he did a ridiculous "calculation" with just a pen and denied me a new battery. Completely unprofessional. Don't waste your time or money here!

I came to E Auto Parts after several of my former coworkers recommended them. Before visiting, I…read morecalled to check if they had the part I needed in stock and to ask about pricing. Steven answered the call and was incredibly friendly, knowledgeable, and helpful throughout the process. Excellent customer service -- I'll definitely be coming back for any future car part needs!

friendly staff that explained what core exchange was for me. I went to pick up a alternator for my…read morebrother...

Requested a quote for a transmission fuel change on Yelp and received a response and quote fairly…read morequickly. I called before I went in to check if they were busy first, and once I got there I was out within 30 min on a Friday afternoon! They're super friendly and efficient, and I'll be taking my car here in the future.

First time here, I requested a quote on yelp and received a response promptly. When I arrived, they…read moretold me to pull up my car after the person ahead of me went in. When I pulled my car in, they told me to wait on the side. I was a bit confused at first, I thought they had to ask me what I was in for. But then I saw them bring my car into the lift, and when I saw and heard the mechanics, who are like your average Asian uncles, I knew my car was in good hands lol. Not sure if they remembered I was coming in or everyone who comes in just gets full synthetic oil changes, but I confirmed with the uncle and he said "Yes yes I got you the good kind" I realized I also needed a tire rotation so I asked him if they could do it and they said no problem 25 bucks. And I said ok no problem. Everyone was super nice and friendly, and Tony was very informative. As soon as my car was lifted, one mechanic worked on the tires and one mechanic worked on the oil change. My car was back on the ground in 10 minutes. I've never had an oil change done this fast. Not sure if I actually even waited? Lol Everyone was very quick and efficient and I loved it. I don't live in the area anymore, but live about half an hour away. but I would definitely come back for my oil changes now.

Stopped by O'Reilly to get a break light bulb. This one is located on Las Tunas in the 168 Market…read moreplaza. Tong assisted me. He was very professional, helpful, and ensured that I had gotten the correct bulb for my vehicle. After getting my bulb, it only took me 5 minutes in the parking lot to install it in and it was done. Great customer service!!

I want to give a big shout out to Trong for going above and beyond in helping me with my battery…read morewarranty exchange today. There was an issue with the item number on my receipt, but he took the time to figure it out and made sure everything worked out. When I came back to drop off my old battery after installing the replacement from my mechanic, I was met by the store manager. I explained that I was there for a return and warranty exchange, with all my receipts in hand. Instead of reviewing my issue, he immediately told me there was nothing he could do, and shifted the conversation with an attitude, emphasizing that he was the store manager. I asked for Trong to explain the situation, and while doing so, the manager openly criticized him in front of me and two other customers. Whether right or wrong, that kind of conversation should be handled privately, not in front of customers. Trong was simply doing his job and trying to help me, and it was unprofessional for the manager to treat him that way. As a paying customer with a legitimate issue, I shouldn't be made to feel like a burden. And no employee should be spoken down to publicly when they're trying to help. Thank you again to Trong for your professionalism and persistence. As for the store manager -- this experience shows a real need for coaching on how to properly address both customers and employees.

The have oil and windshield wipers that fit! It's nice to…read morehave a auto shops still around for those little emergencies. had no issues, but then again I wasn't looking for a relationship or returning products. Grabbed, paid, left.

Horrible customer service, Edith when above and beyond to make my day extra stressful, we had just…read morepurchased a belt at a different AutoZone location, it was defected, I returned the item of yours later, at this point I was far from the original store, so I went to the one nearest by. This is where I'm at Edith, I had my receipt, it was only a few hours old and she gave me the hardest time in the world to do an exchange, I wasn't even asking for money back, I was just asking for a part that worked. If her job is customer service, she failed miserably. I've never had issues there, I've always dealt with Martin the manager there who is exceptional, outstanding at his job and goes above and beyond... I will continue to go to the store, but I will not purchase there if this girl is working, she needs to be retrained.