I'm honestly really disappointed with how unprofessional this experience has been. I called ahead and scheduled two pedicures for me and my partner, yet we've been sitting here for over an hour without receiving the service we specifically booked. Starting my hands instead of what we actually scheduled and then leaving us waiting this long is a complete waste of our time. If the salon can't properly accommodate appointments or communicate realistic wait times, then the owner should seriously reconsider how appointments are being handled. It's frustrating to come here expecting a service that clearly can't be provided in a timely or organized way. La verdad estoy bien decepcionada con lo poco profesional que ha sido esta experiencia. Yo llamé con tiempo para apartar dos pedicures para mí y mi pareja, y llevamos más de una hora aquí sentados sin recibir el servicio que fue exactamente lo que reservamos. En vez de eso empezaron con mis manos y nos dejaron esperando todo este tiempo. Sinceramente esto ha sido una pérdida total de nuestro tiempo. Si el salón no puede acomodar las citas o decir tiempos de espera reales, entonces el dueño debería reconsiderar cómo están manejando las citas aquí. Uno viene esperando recibir el servicio que reservó, no estar aquí esperando sin saber qué está pasando. read more

0 star‼‼ I called before coming in with my wife and they said to pull up bec there's open space for 2 mani and pedi we get there they sit us down start one one and leave me on the message chair with my feet in the water for 1hr without getting any service this place is so trash they try to hold u there just to make the money Horrible place esté lugar no recomiendo ni a mi peor enemigo read more

Excellent service! The place is very clean, the chairs are comfortable, and all the girls are very friendly. Anabelly takes care of me, and she's very professional. Highly recommend this place! read more

I made an appointment for noon. I arrived on time. At 12:15, with no one acknowledging me or letting me know they are running late, I I ask if they can give me a time frame for when I will be attended. The response was "We are running late; you will have to wait until someone frees up". when I inquired how long that might be, the response was again "when someone frees up" . So again I ask, "it is 5 minutes? is it half hour? is it an hour" . they respond that it could be anywhere between 45 minutes and an hour. I reminded them that I have an appointment and inquired whether they believed it was fair or appropriate to make a customer who has an appointment wait an hour". the response was "well no one is available". Mind you, they had multiple manicurists and were taking "walk-ins". this is not "running late"; this is utter disrespect and disregard for people's time and zero concept of customer service. not even an apology or any offer to make it right. it was a "take it or leave it " attitude. it was so off putting - it's so easy to be kind and considerate. I walked out the door and went to a salon down the street where I was welcomed with a "good morning" and a smile and got a fantastic pedicure and gel manicure. And I left a 30% tip because they earned it! If you want civilized customer service, do not go to Optima Nails Spa read more

Alejandra is amazing! I come from Pembroke Pines every other week to get my nails and pedi done. QUALITY WORK! They don't chip on the side or lift from underneath the tips . Perfection . read more

Optima Nails Spa - This is after TWO WEEKS I'll post another pic when they're fresh so you all can see - Nail Salons Near Me - Miami, Florida

I walked in and they did not greet me. They told the customer to translate and tell me that I cannot be serviced here and that they suggest me going to another location. Literally the most rude interaction I have ever experienced from a nail salon. I was definitely racially profiled as soon as I stepped foot into the building as a minority. read more

I decided to try Optima Nails Spa because it was so close to my home and I am so glad that I did!!! They did just an amazing job. My nail tech Kayla was so detailed, and fast. She left my hands and feet feeling fresher than ever. I went in for a gel maní and regular pedí and couldn't be happier. She made them look exactly how I wanted. The owner was lovely, it was such a friendly and nice ambiance especially when you're looking forward to just simply relaxing! The massage chairs were everything I didn't know I needed. The nails tech turned it on for me and i got to enjoy a nice massage while she was doing my feet. The place was very clean and the owner was cleaning throughout. they had music playing in the background which was also very enjoyable. I know choosing a new nail spa can sometimes be scary and especially when they don't have many reviews. But if you're thinking about going or need to find a new nail spa. Look no further. You could also check out their Instagram for all cool designs they do. I suggest calling ahead and making an appointment so that you don't have to wait too long. read more

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I've gone here 2 times & the nail tech who does my hands does an incredible job each time! I would definitely come back to get my nails done. She's an older Cuban lady. She does great every time. But the lady who did my feet did a horrible job. She was awful. She didn't cut down my nails on the smaller toes & did a half assed job. read more

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Loved this place! Used to go here back in the day but it was pretty messy and the people weren't so nice. Glad to have found them on yelp, called them and they made an appt for me right on the spot! Super nice people, Denyse was super amazing! She was professional, quick, super good at gel and pedi! Will come back and def recommend this place! Great service, great work, and awesome pricing! read more

Optima Nails Spa - Gel! - Nail Salons Near Me - Miami, Florida

I just want to start off by saying I love this place. I was kind of nervous at first cause, I had never gone to a new place. But, Im glad I did. This place is so cute And The service is amazing. I just got out off my appointment and I got a mani/pedi and got my hair done. I love how my nails came out and my hair looks so good. I will definitely be coming back and I hope you too!!!! Also they serve different options of beverages and the owner is a blast. Love it! Solo quiero empezar diciendo que me encanta este lugar. Al principio estaba un poco nervioso, nunca había estado en un lugar nuevo. Pero me alegro de haberlo hecho. Este lugar es tan lindo y el servicio es increíble. Acabo de salir de mi cita y me hice una manicura / pedicura y me peiné. Me encanta la forma en que salieron mis uñas y mi cabello es tan hermoso. ¡Definitivamente regresaré y espero que tú también! También quería agregar que te ofrecen diferentes opciones de bebidas. Me encanta!!! read more

Optima Nails Spa - Nail Salons Near Me - Miami, Florida

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HORRENDOUS SERVICE - I asked for a set of nude nails and they insisted in doing an ombré look. charged me $80 dollars for the most butchered job I've had done. When I told the owner she sisnt do anything about it. She would rather keep a penny than to back up the job or keep a customer happy. DON'T GO THERE ! SAVE YOURSELF A HEADACHE! read more

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Really expensive. I wanted a refill but they didn't have the color I wanted. Very limited color selections. A whooping $50 ....for just a refill. They got the color I wanted but the girl who did my nails made them shorter & for some reason, she filed the ends so now their sharp and uneven. It's whatever. I'll just never come back read more

I love the service here. Yuli is awesome but the other girls are good too. Super happy with my acrylics and my toes every time.

I went here last minute. My usual place was it open. The technician was kind, it was not busy at all. The carts and tables where you get mani and pedi done are not very hygienic and look cluttered and run down. I think the manicure lacked attention to detail and cleanliness. When I get a mani I like the nail polish to be on my nails NOT my fingertips. I asked to get the fingers cleaned because there was nail polish all over and it was like a swipe or two but wasn't done properly. I had to come home and clean them myself. I would NOT come back here, but I suppose I can deal with the mani for two weeks until I go elsewhere for services. I'm not gonna post a pic because I don't wanna insult the tech and because it'll piss me off even more. read more

I came into this place before going to Kon Chau next door, as the door reads "walk-ins welcome". It was about 11:40 am on a Saturday, but I asked if there was any room for a gel mani and regular pedi. They informed me (by having someone translate because I can't speak Spanish) that I would have to wait about 40 minutes. Fast forward to 1:05pm and everyone just continued to avoid eye contact with me instead of giving any update. Color selection seems to be pretty small, no prices are listed inside, the parking is pretty bad (probably because there are so many other shops/restaurants in the strip mall), but it seems clean from the front. I guess there are only 3 employees, just wish I knew that before wasting so much time. Definitely won't be giving this place another try, and they do not accept walk ins on the weekend. read more

Me encanto este lugar. My regular place didn't have an app for me , and I found this place near my house . They give me an app right away which was nice .Then I realices they were fully booked but they still didn't hesitate to do my nails everyone was super helpful one lady even staid after her shift was over to do my nails which I appreciated a lot . I would definitely recommend this place. And definitely will come back read more

Optima Nails Spa - My nail design love it too - Nail Salons Near Me - Miami, Florida

First time I when to this salon i wasn't crazy about the customer service but it was close to my house. I decided to give it a 2nd chance so I made an appointment again for mani & pedi. When I got to the salon it took 10m for someone to acknowledge me. I wait 30m pass my appointment time... I couldn't take it anymore so I had to walk out since everyone was still busy and I didn't have a lot of time to seat and wait another 30m... this was the reason why I made an appointment. I'm really disappointed read more

Came here because I was in the area and my regular nail salon was closed. The nail technician was incredibly rude the entire time. She did a complete rushed subpar job not even bothering to clean the edges or fill the whole nail. After she set the top coat she begins to file my nails which made me a little confused because she was going over the nail polish with the nail file. I asked why she did that after and if it going to ruin the gel. Her response was "I know what I'm doing." And when I said her rude tone wasn't necessary I was just asking a question she said "well I'm informing you. You've never had this done?" Which I explained that I've always had gel and had gone to various locations and not once had someone filed my nails after a gel manicure. Let's just say the service was so bad, I told her to stop and left without doing my toes. La mujer que me hizo las uñas fue muy grosera y maleducada toda la sesión. Cuando le pregunté porque me estaba limando las uñas después de ponerme gel, su respuesta fue "Sé lo que estoy haciendo". Totalmente sin respeto. Nunca vuelvo a ir, le dije que dejara las uñas y me fui sin hacerme los pies. read more

Super clean with a very friendly staff. Owner is very friendly as well. Great variety of brands and colors. Will definitely be going back.

This place is AMAZING, un lugar tan bueno. Las muchachas están maravillosa. I came in with a brand new full acrylic set I was completely overcharged for, that looked aweful. They made my fingers look fat, not the color I wanted, too short and muy ancho. I called the salon and instantly the lady on the phone told me to come on over and she'd take a look to try to fix the job that was done. Maria took her time, tried her best to fix the set and even said I'd I didn't like it, she would remove them til I did. The girls here are EXTREMELY sweet, compassionate and warm. The salon was clean, took precautions and extremely inviting. This is the best salon I've ever been to. Maria, shaved down the clumped acrylic on the sides that were making my fingers look wide. Did her best to cover the hideous fluorescent pink ombre the original girl gave me with a sheer white glitter and put gel over. Maria is amazing and I'm not straying from here! read more

Everyone here is attentive to the clients needs, clean, professional environment. The owner will always try her best to accommodate you

Definitely will be coming back! Owner is super nice. I came one day basically 5 min before close and she welcomed me in. Only had done my hand did the dip with nail extension. Loved the way the manicurist did them as well as the heart design I asked for. She even showed me a pic of suggestion which I loved and she did great at! Had to come back the next day to get my feet done. Absolutely loved as well. read more