I just moved into my new house and was in a bit of a pinch. I couldn't get anyone to come out on…read moreshort notice (the company I had contracted to do the full setup and install kinda bailed on me and were extremely difficult to work with) when I sent an email to Joel he was able to come out next day, and advise me on a full security system that would provide me the exact amount of security I needed. He was very clear not to over sell to me (even though I ended up going a bit overboard in the end on my own accord because I wanted to lol) but Joel was very clear that some of my stuff I didn't really need. Which is a nice change from someone trying to squeeze every penny out of you. If you need someone to trust give Joel a call!

Joel's work is outstanding! When we moved to a new home, we needed several installations. He…read moreoffered us a complete package that included outdoor cameras, a doorbell, a garage door opener, an AC/heating system, and door/window sensors. Our initial meeting with Joel lasted around 45 minutes, and based on my research, we got a great deal. We appreciate your help.

Thanks to Hunter Barnes for setting up our home security system. He is knowledgeable about all of…read morethe available products and offers an explanation for practical use for each one. We never felt like he was trying to sell any extra items. In addition, due to several factors, Hunter had to return to adjust a camera and assist with the garage door application. The adjustments were made without delay. Overall, we are very satisfied with the service and products. Thank you!

DO NOT USE THIS COMPANY it will scam you! We didn't choose…read morethis company. Vivint was installed in our house that we purchased last year. The security hub that was installed into the wall would beep all the time and we couldn't turn it off. We called Vivint to shut it off and they said they cannot do that without a subscription and a signed contract. The sales representative over the phone did NOT disclose that there was an early termination fee with the subscription. We went to cancel the subscription and were told we had to pay $500 in order to cancel. I spoke to customer service and they would not budge on this. Such a scam and very frustrating.

I had a brand new trailer stolen out of our driveway. Needless to say I was freaked out that…read moresomeone was that close to my house. Tom came out to our home, walked the perimeter, suggested where to put camera's, and sensors on the windows. His installer arrived two days later, and the installation was a breeze! They connected the system to our I'phone's and I can easily arm and disarm! Cynthia followed up with us within 2 days to make sure everything was working for us! Don't hesitate to give them a call!

Max Security has been contracted by me for twenty years without issue. We recently upgraded our…read moresystem and they did a great job without hassles. Tom, CYNTHIA and Brian are experts in security systems. Craig & Angela FALES

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

ATM, I can't recommend this company. They are not available when you need them. We've had to ask…read morefor multiple things to be fixed and had to badger them to do it. I've asked for call back on Facebook, their own email contact system...and received no follow-up. I also called this morning and finally spoke to someone who said they would get a tech to call me back....we are now at the end of the day with no word back. Poor customer service.

My fiancé and I went into Xfinity to transfer our phones and upgrade, and Brandon made the entire…read moreexperience incredible. We came in expecting a long and stressful process and left feeling confident, taken care of, and genuinely excited about our upgrades. Brandon went above and beyond to help us save money while still getting exactly what we wanted. He took the time to explain everything clearly, answered all our questions without rushing us, and made sure we were comfortable every step of the way. You can tell he truly cares about his customers and takes pride in doing things the right way. Outstanding customer service from start to finish. If you're heading into Xfinity, do yourself a favor and ask for Brandon. He turned what could have been a headache into a great experience.

Woke up this morning to my clients normal $35 bill suddenly changed to $95 overnight with no email…read morenotification or explanation to the over 2x increase. Got to spend the last hour trying everything to get ahold of anyone who works with comcast. No phone number, useless chat bots who pretend to not know what's going on to attempt to sell you on long term expensive plans and then suddenly understand exactly what you're asking when I threatened to cancel her services in total if we couldn't find a solution, literally have to make an appointment or go into the store. How incredibly inconvenient, inaccessible and overall stupid. Everyone has always told me how awful this scam of a company is but each and every time I have a run in with this company I'm reminded they can always get worse.

One of our smoke alarms starting going off almost a week ago. The batteries needed changing…read more Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them.

I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self…read moreinstall, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing.

We had a fantastic experience with Colorado Security Company. Recently, there's been a lot of new…read moreactivity in the alleyway next to our home so we decided we wanted to install a camera to view that area. I got in touch with a few different people at the beginning to schedule a consultation and after just a few days, Brandon came out to look at the space. We came up with a solution to use a camera that would exist in a system we already had, and after purchasing the camera, Bruce came out to install. The install was great, took about an hour and we love being able to see the alleyway at all times. Thanks CSS!

We did a helpful virtual sales call with Brandon and he talked about the different options they…read morehave. Sara was incredibly responsive in some of the follow up questions we had. The day of the install, Eddie was great. He wore a mask and gloves, and was great with the install. He did a really nice job installing it. What I like about this company is they offer two options for monitoring, Brinks and another smaller company that has a little bit better customer service. We choose to go with the smaller company (which I can't remember the name of), and it uses the same alarm.com integration. I would recommend these guys in a heartbeat. Did a nice job.

I recently completed installing new door handles and re-keying the property in the process. Over…read morethe course of several visits, Arapahoe County Security Center was extremely easy to work with and quick to get my unique Schlage locks re-keyed, and copies of the new keys made. Prices were fair as well. Will definitely come back for future locksmithing and key needs.

I just moved to Aurora and needed to make a copy of my roommate's set of house keys. There are two:…read moreone regular key for the main door, and then a smaller one for the glass door on the outside. I went to THREE different stores (one being Home Depot) before coming here and they all just didn't have the smaller key on stock. I came here and the staff helped me quickly and smoothly. I was literally in and out of the store within 2min. Roughly $5 for the smaller key and a free key ring; they also will recut the key for you if you get home and it doesn't work for whatever reason. Loved my experience! Never gonna go anywhere else for my locksmith needs!

Worst customer service ever! I had this service for over a decade and it was sold to this group. I…read moreapparently was paying for this service for a year when I was notified it wasn't working. They sent 4 techs over, 4 different times, all of whom had so much cologne on it stank up the house. Not sure if they fixed this. Now they changed the billing and after repeated phones calls (they don't call back), I will be contacting BBB, channel 7 help and anyone else I can reach so NO ONE uses these clowns. Feeling insecure in your home? Use ADT..

This company has the worse customer service I have ever had dealing with any company. I tried to…read morecancel my alarm monitoring service and had to leave messages for a cancelling department 4 times within a 6 weeks period and no one ever call me back. They also have one of the worse contract term. I realized that I am at fault for signing that contract, but if you cancel for any reason during the contract term, you will have to continue to pay the full amount for the remaining of the time left on the contract. That's a contract I guess, but no reduce price....nothing they will do to help you out. I am just very disappointed with the service and the quality this company is providing.

Last minute need and they came through. Polite and reasonably priced. They have been patient with…read moreus while we decide the next move too.

Needed an emergency locksmith due to a faulty lock and being locked out of our home…read more Alex arrived, very quickly, out of hours and was very courteous, professional and respectful. He worked very quickly and got the job done, explaining everything he was doing, along the way. I would definitely recommend this company to anyone who finds themselves needing a locksmith.