Big 5 did a good job on promotional items this Christmas season. Good enough for me to visit its…read morestore multiple times in the last 2 weeks. I was able to find items on sale with price clearly marked. There was only one assistant in the shoes section the last few times I stopped in and I usually see a customer or two waiting to be served. The check-out line on the other hand is getting better. I no longer have to print out the coupon sheet as I used too. The clerk can scan the barcode on my phone and it works for all items that are on sale that day. Too bad their system only allows one coupon per transaction which is intentional I'm sure.

My honey came here on a Wednesday night to get a pair of cleats because he left his other pair at…read morehome. The store was pretty empty on a Wednesday night around 5:30. The selection was a bit lacking but the price was decent. Service was good and we got what we were looking for in a fairly short period of time to make it to our game.

This is one of my go to sport stores. Specially for football (soccer). Always have a big inventory…read moreand are quick with team orders and individual custom orders.

A small local business dedicated to soccer. The owner is super friendly and knows A LOT about…read moresoccer. He has a ton a different soccer cleats and has really good prices. I will definitely be back when my kids grow out of their cleats.

Turner's Outdoorsman has a great selection and solid customer service. The staff is helpful,…read moreknowledgeable, and patient throughout the entire process. The only downside is that the purchasing process can be long--but that's not their fault, just the way the system works in California. Overall, a reliable place to shop and a good experience every time.

Turners has a bad reputation because of the needlessly complex compliance processes that make it a…read morevery drawn out process. But this location is fantastic although they follow the same processes. Cort and other employees are friendly, helpful, and efficient. You can get in and out in thirty minutes on a weekday. Prices are generally competitive and they have a solid selection.

The store itself is so well organized, clean and inspirational. But what truly makes Laguna Hills…read morethe best REI I've ever been to is the staff. In today's world, excellence is not common. Emma, who was at the register, personifies attention to detail, genuine care and true excellence. In small talk, my husband explained to her that I have been having health issues with forever plastics in my clothing. That's why we were there to buy Merino wool. Immediately, she looked at all o f the tags from the clothing we assumed was pure wool, and found out two of the 3 pieces actually had over 40% polyester. She went even further and went back to the clothing area with us and found 2 pieces that were 100% wool. Emma also has a great personality, sense of humor. Before we left, we asked to speak to her manager since we were so impressed. When Lisa came out to talk with us, we were blown away. She, too, has that same level of care and excellence. We are definitely fans of REI, and will always be loyal to the Laguna Hills location!

This REI is much bigger inside than expected from the outside. Everything is laid out nicely with…read moreplenty of room to see everything rather than cramped aisles and displays. Located right off the 5 and El Toro in the Trader Joe's shopping center, there is plenty of parking with a bakery just across the parking lot, and a great Mexican restaurant next door. They have lots of high end backpacking supplies, tents, shoes, clothing etc.. and they also have more budget friendly options. Not crazy about their pushing the "membership" but it's not a requirement so you can shop away without it... I think it does save you money over a few purchases. Lots of gifts to be had here.. I was surprised how many cool little things they had that made great gifts and are not camping specific.

2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

This establishment is located where the Walmart used to be in this plaza. A friend drove me here…read morebecause they wanted to check the store out for an article of clothing that I usually wear and wanted my input. Internally it has a very high ceiling and a large selection of items to look at. They also had some taxidermied animals which were cute and an aquarium with some freshwater fish in it. The other members of my party were not impressed. Despite needing to only shop for one item we kept getting hounded by irrelevant sales pitches for items we did not need, including vacations. They did not have what we needed in stock so we left without buying anything. Not surprisingly this just resulted in the other members of my party asking to borrow my clothes. It would have been nice if it was in stock here. I might come back if I want a plushie. They had a North American animal I liked in the relatively large plushie section, but the other members of my party were not impressed with.

Joshua was the absolute best. He was very kind, attentive, and listened to my wants and specifics…read more Grateful for his service and help today. Thank you, Joshua!

I went into Road Runner on Tuesday to buy a pair of cross training shoes. I was paired with Gary,…read morewho was in training. I left with a pair of Reebok's. I got home that day realizing the fit was too narrow/tight for my high arched feet and made the decision to rerun the shoes. I went into road runner the next day, Wednesday, to return the shoes. (mind you I did not buy the membership because it was $19.99(?) plus $49.99 annually on top of the already $160 shoes.) This is when I was told by a manager named Alexis, that I had worn the shoes - when I in fact had NOT worn the shoes besides trying them on in store- and he wasn't going to give me my money back. I told him that he was wrong and needed to give me my money back. He gave me my money back very reluctantly ensuring me he didn't believe me. He told me he remembered me "not buying the membership" and that he remembered the shoes being clean and unworn on Tuesday. I left the store in tears over the interaction. Later, once I had calmed down, I realized I had taken photos of the shoes in store on Tuesday prior to buying them. It came to my realization that Gary and Alexis had sold me the floor sample shoe without telling me and then proceeded to blame me for the shoes being worn. After being treated so poorly, I will never be going back to road runner.

This store always has some great deals, especially if you join their rewards program we get lots of…read morecoupons! Staff is very friendly. The store is just a little hard to shop at cause everything's really cramped and sometimes it is hard to find someone to help you. But otherwise I would say it's a great little hidden gem to find some good tennis shoes or snow gear!

Just left the store had an episode that I haven't had my entire life. The manager was accusing me…read moreof saying something behind the back of some employee across the room when I was having a private conversation with my wife. And explain to the manager that conversations with my wife for private but anyway. He was very loud and rude and was near yelling to me. When I said, I'm gonna report this to the corporate Home office within 30 seconds he apologized to me and said "I'm gonna lose my job." Shortly thereafter we were checking out in line buying over $150 worth of items, and he came over and told the attendant to give us a 15% discount and continue to apologize profusely. This person was on the fringe of having of what appeared to be a mental breakdown -- and he is the manager. I told them I hope that Management reviews all of the security camera footage so they can see for themselves exactly what happened.

I have shopped at this Champs location many times at the Spectrum. Nice store with all the top…read moregear I like. Its a bigger store and all. Its just always been a favorite of mine.

Walked into the store and nobody greeted me. The person in the front just stared at me and didn't…read moresay anything. I continued to browse the store and associates would pass and not say anything. Decided to leave as it's clear they don't care about customer service.

I arrived on a Friday morning looking to buy an entry level bowling ball. I met Alex, who answered…read moreevery question that I had, and also provided excellent service. I ended up buying a Rhino ball and Alex was able to drill the holes for me right then and there. I recommend this store and will return for any of my other bowling needs.

Huge shoutout to Jeff! My girlfriends and I walked in just to "window shop" for bowling balls, and…read morewe walked out with exactly what we wanted. Being girly girls, our only real priority was finding the right colors (priorities, right? haha). We're just looking for a fun way to stay active and grow old together, and Jeff totally got that. He was so patient and accommodating that it was a total no-brainer to buy from him on the spot. The experience was so good (and fun) that our husbands went in the following week to get their balls, too! Although they were ok with house balls! The prices are on par with what you'd find online, but you get the bonus of having an expert help you pick the right weight and custom-drill everything to fit your fingers within less than 20 mins. FREE personalization, too! Added value for sure! Thanks for making it so easy and seamless for us, Jeff!

Only because I can't leave 1 star. 3 families put a deposit on Letterman's jackets in December. Kim…read moresaid they'd be fine by April or May. Never heard anything from her after multiple emails, texts and actually going to her shop. Ghosted all of us for months. Then she just refunded our money after almost 9 months. Do not recommend

No good deed goes unpunished, hate to say it but never a more accurate phrase, especially in this…read morecase. Trying to support a female-owned small business and it backfires. Brought 66 small items to be embroidered on a Monday, was told by the owner, Kim, that she could have half done by Thursday, and likely all of it done by Saturday. On Friday I hadn't heard anything so I called for an update, was told they should all be done over the weekend, and I expected to pick up on Monday. Monday, I call and leave a message, no response, Tuesday I call and leave a message, no response, Wednesday I go to the store, doors locked, called again and left a VM, again no answer.. on Thursday, I go to the store again, a nice gentleman tells me she is out of town and knows nothing about my order. He looked around to see if he could find the items, supposedly he could not until I stated that if he could find them, despite the state of progress, I would take them. Voilà, he found them, in the same box I delivered them in and of course not one item had been embroidered. Needless to say, I am completely dissatisfied, not only because these items are for a local school who are in the middle of their softball season, but because now I have lost two weeks trusting someone who spoke so passionately about their love of softball and the need for a business like hers. Note to owner, since she won't return phone calls, don't take on a job you can't deliver on, don't give unrealistic timelines, and most importantly, don't ghost your patrons when they are looking for answers. So sorry this did not work out, I really wanted to like and support this small business..