I've see Dr. Ledford for years. She is very knowledgeable and gives a thorough exam. I trust her to take good care of my vision. Her staff is helpful and professional. Their office is clean and very up to date. If you are looking for an optometrist, I would highly recommend! read more

I have been going here for a good amount of years. Dr.Jazmin Blankman was my doctor. She is no longer here. It shows. She was awesome. Barb front desk is super nice. That is the one star they get. However this day she wasn't on front desk. Colleen (8yrs) and trainee. So many HIPAA violations. Plus, required to sign forms to be willing to self pay for services. Not told if you sign it, they wont process to insurance. I knew better! Obvious that my BP was rising. I tried to remain calm; however, my voice did show frustration with attitude. Then here came the Covid answer, "we are short on doctors, hired three new doctors. " BTW my primary doctor said it was an emergency visit and still was 6-8 weeks. With medical issues I have I wasn't confident In just graduated doctors. " We have to get them from somewhere". The conversation didn't get any better. I still went with assistant, to focus on appt. She asked few questions and went to clean my glasses. While she was gone "Colleen?" Came interrupting, saying Dr Ledford says...... who is she? Not the one I was scheduled to see. That did it someone who didn't talk to me went on Colleen's interpretation and making decisions without me. I saId," stop!" I am done. I left. Then 1.5 hrs later I received a text asking for a review.......here it is for you. read more

I've returned my glasses 3 times since the first week of January 2019. - first time because the lab could not fit the lens to my frames. - second time was because the prescription was off and I had to be retested. - third time was because the left lens was pitted and scratched. today I received my glasses, again with a chip on the lens edge. I was also taken back that not once was I asked to sit by a mirror to see if my glasses fit properly. The staff person would just hand me my glasses over the counter. You state new glasses should take 10 business days. This whole ordeal took 68 business days which is totally unacceptable considering I had to wear my 10 year old back up glasses which was difficult for me because my vision isn't what it was 10 years ago! To say I am not satisfied with your office is an understatement. read more

My first appointment was in August with Dr. Miranda Brafford. At the end of this appointment, she mentioned how much my eyes changed from my previous prescription, even though I have not had any vision difficulties. She was unsure of her prescription diagnosis and asked me to try it out and come back in for a follow up visit. Apparently, there is a policy that you only have 2 weeks to be seen or you are charged again for another visit. I asked for a second opinion and was able to get an appointment in November with Dr. Ledford's. Her exam was different but said the same, 'Try the new contacts and return for a follow up.' I have been following up and still no contact order even from today. Barb has been INCREDIBLY, unlike Colleen who has the worst customer service. She was not helpful, refuse to ask the eye physician a question that I forgot to write down from my appointment, and incredibly rude. read more

IF you ever get to see the doctor, the doctors are great. First you have to get past the nasty, rude, incompetent front desk ladies. Definitely need a refresher course in customer service!!! read more