Word of mouth! Last week, Pearle vision associates referred…read moreme here for my specialties sunglasses to hopefully be restored. I came over last week. They were closing had a quick trip so I wasn't able to get back before this week, but my Life would have it that I was working in the area so it worked out just fine.. had a pair of sunglasses that last year got knocked off the counter unbeknown to me. They were so classic. They still had a glass lens versus plastic and needed a specialty optician to assist me. Jerry was working, looked at them and immediately,knew CC how he could help?. he told me he could have them ready in 2 1/2 hours. Mind you I have held them in my eyeglass holder at my in my car for over one year.. The price was within normal limits. The customer service was excellent historically we have given them five stars again I give them five stars thank you Jerry and J. Crimi eyewear boutique. And a sidenote, I needed a screw for some other work eyewear and these are also specialty and although they could not assist me with those it wasn't because they didn't try. And for that, I thank you.

Took my old frames with scratched lenses in for new ones and got them back in less than a week…read more Owner Jim also showed me how uneven the reading part of the left lense was on the old Target ones. Second time I've had wonderful service from J. Crimi.

It's hard to find an ophthalmologist that has an office that isn't short staffed, over booked, and…read moretreats you like a number, but if you want one that doesn't rush you, values you as a patient, and is quiet, then this is the place for you! I love coming here because the staff is always readily available. Usually when I come here, it's only me and maybe 2-3 other people tops. Paperwork is texted to you prior to the appointment so the front desk is super efficient. I also like how they explain all their policies, including a late fee or no show fee! I can't remember the cost of it, but I do like offices that have these policies so people are accountable and not just taking up appointments. Anyways as soon as I got checked in, I was lead into the room to the 3 basic machine tests, including the eye pressure machine that puffs air into your eyes. The staff was very patient with me as I had to repeat a few times and couldn't keep my eye open. From there, I saw Dr Shimizu who also asked how everything has been, asked clarifying questions, compared my results from last time, and had me read out some letters, plus look at my eyes with his bright light. After that, I got walked to the front again where the staff explained to me my eye coverage insurance and also explained the sales/specials that were going on. I ended up leaving with a new pair of $500 glasses. I didn't plan on spending that much but it's been 5 years since I had a new pair. I also got all the bells and whistles with the lens including blue light and anti glare. I figured the 50% off special helped me save a few bucks. I've been going here for years and this is my first pair of glasses from them, I usually only purchase contacts. So again, if a clean office, great staff, and patient doctors is what you're looking for, go here! You don't need to buy glasses or contacts, but the appointment experience is priceless!

Got in right at my appointment time. Employees were nice and the doctor was cool but prices looked…read moreturbo charged. I was quoted $300 just to put basic single lens lenses in my own sunglass frames. I told the woman helping me their prices seemed exorbitant. Their base model frames were $300. When I told her I was gonna hold onto the prescription and shop around she told me I'm going to end up paying the same everywhere. I went down the street to Visionworks and got new lenses for my own sunglasses frames, plus 2 brand new frames, and 2 sets of brand new lenses for those 2 frames for $510! Both of the glasses I got at Visionworks were name brands, but not high-end name brands.

Was here a few months ago and bought my sunglasses. It's been lose on my face and I came on a…read moreSaturday around 3:30pm and was helped. Not too many ppl. I signed in and was helped writhing a few minutes. She brought me to the "fitting" counter and then started to warm and bend my sunglasses a few times. A few adjustment and it fits so much better now. Thanks for the quick help. I was out within 10mins and my sunglasses fit better.

My wife and I went to Vision-works located at 681 Mall Ring Circle in Henderson, Nevada…read more We saw Optometrist Dr. Jean Garcia at Signature Vision Care for our eye exams, she was friendly, knowledgeable, calm and patient. Vision works associate Vicki, was friendly, down to earth and she did not pressure us and gave us several options on brands of new eye glasses and she was very patient. Great job Vicki, keep up the awesome work.

I tend to write reviews mostly for restaurants, but after my experience at the Optic Gallery, I…read morefelt compelled to write a review. The staff was friendly and guided me patiently through the paperwork and process. What really stood out to me, however, was the the young optometrist Dr. Justin Hart. I have been to many eye doctors and none have ever taken the time to really examine and address all of the concerns I had with my vision, let alone explain them to me. I never once felt rushed, nor made to feel like an eye hypochondriac. At the end of the exam, I was given several options that would provide long term improvements to my vision and reduction in eye strain. All of the staff came across as extremely patient and the level of care I received was more than I would have ever expected. The bar has been raised.

I arrived in intense pain and, without a regular eye doctor, found Optic Gallery on Yelp. They were…read moreable to get me in the same day, and I am so grateful they did. The staff greeted me warmly and handled intake efficiently. The shop is immaculate and extremely well organized -- spotless is an understatement. After a short wait the doctor came in smiling, introduced herself, and reviewed my history and symptoms before beginning the exam. She explained every step clearly and compassionately, even apologizing before using a bright light in my painful eyes. Dr. Alaina Lavine went above and beyond. Her calm confidence and clear explanations immediately eased my fear, and her gentle bedside manner made a painful situation bearable. I am deeply thankful for the time she took to listen, the care she showed while diagnosing bilateral corneal ulcers, and the thorough treatment plan she prescribed. Her follow-up scheduling and genuine concern for my recovery reassured me that I was in the best hands. I can't express enough gratitude for her expertise and kindness. She prescribed medicated drops and scheduled a follow-up for Monday (I was seen on a Friday). The combination of Dr. Lavine's exceptional care and the attentive team convinced me I've found my new eye doctor. I'll be getting my eye exam, contacts, and glasses here because the entire staff was that caring and professional. Highly recommend Optic Gallery The District -- you won't regret trusting them with your eye care. Dr. Alaina Lavine provided outstanding, compassionate care that I will always be grateful for.

Had such a great experience at LensCrafters! Kimberly was incredibly kind, patient, and genuinely…read moremade me feel comfortable throughout the whole process. She took the time to listen to what I was looking for and made me feel like I wasn't just another customer. Her positive attitude and willingness to help really stood out to me. I left feeling happy with my experience, and I really appreciate all her help. Thank you, Kimberly! I'll definitely be coming back.

To see.... The question, are you blind and really don't…read moreunderstand? Recently, after some huge mistakes and debates let's see how blind we truly are . I'm not only blind, but I have trouble seeing far away . Luckily, I'm in the right place . Let's go get fitted for glasses . This is a great place for the all in one stop shopping for glasses. You can get the eye exam and buy glasses all at the same time. What a lovely concept? Especially when an individual is struggling with that thing called "time." The eye exam went smooth and the doctor called me back in a proper amount of time. After looking through the lens and remarking one or two. No, go back, three or four we were all done . The eye exam was throughly conducted and an individual is given a print out of the scale of your eye prescription, just for your records. You can order glasses here or take the exam to go . It's your choice. It was a better experience and fit for my schedule to do it all here. They offer all the top brands it seems at fair prices . They offer a warranty plan that covers the frames for a reasonable amount. After you pick your frames they fit them for you on the spot. They show you what your new glasses will look like on you in real time. That's the entire process in a single shot. They called in less than two weeks and you are on your way . To better seeing . The older we get we need enhanced services to help us be the best human possible . My answer to being the best is "seeing" both close up and far away through pink colored clear ray ban glasses .

best place in town hands down! my glasses broke and i went in to get a new pair. i didnt remember i…read morehad warranty but i was 2 days past my warranty and Dave still helped with that.

Ask for Awesome Emily if you need expert assistance with your frames fitting properly and…read morecomfortably! I had almost given up on wearing a pair of rimless glasses that kept hurting my nose despite multiple adjustments from several different optical places. After being referred to Custom Eyes, I stopped by and Emily (the manager) quickly figured out that the ear piece needed to be adjusted a certain way along with replacing the nose pads in order to prevent the pain and pressure happening to my nose bridge area. Best of all, there was no charge for the fix! Hours later and finding that wearing my glasses still doesn't hurt as bad as before, I feel like I should've paid them something for their time and fixing what nobody else had been able to until now. The other staff are also very welcoming, and there is no sales pushiness. I highly recommend Custom Eyes for their exceptional customer service and technical know-how. My only minor issue would be their smallish parking lot because of all the other businesses in the same busy shopping center. A **HUGE THANK YOU** again to Emily for saving my expensive glasses from being shoved away into a dresser drawer collecting lint and dust!

I had a very disappointing experience at this Pearle Vision location. I brought in my own frames…read moreand prescription to have new lenses installed, but when I got them back, everything was extremely blurry. My old lenses were actually much better, so I knew something was wrong. I called to ask about their satisfaction guarantee because there is a sign in the store that says satisfaction guaranteed and no questions asked, and their website states the same thing. The first employee I spoke with was very nice and told me the manager would call me back. The manager never called. When I called again, I spoke with Alma. I found her extremely rude and condescending. Every time I asked what the guarantee covered, her answer was basically no. She told me that if my prescription had changed, they were not going to replace the lenses, and if the problem was not their fault, they were not going to replace them. She kept telling me to go back to my doctor and repeated that they would not redo the lenses. After hearing no over and over again, I was left wondering what their "satisfaction guaranteed, no questions asked" policy actually guarantees. At one point I asked for her name and thought she said Ana. She responded, "A-L-M-A. It's just four letters." That completely unnecessary comment gives you a good idea of the tone of the conversation. She also told me the manager already knew about the situation but was not going to call me back because I "wouldn't like the answer." I had specifically asked to speak with the manager and never received a call. I eventually went to the Pearle Vision at 75 S Valle Verde Dr. after my neighbor recommended them. She had also had a bad experience at this location and told me the Valle Verde location had taken very good care of her. They did the same for me and worked with me until my lenses were right. I understand that prescriptions sometimes need to be adjusted. My issue is how I was treated when I asked for help and tried to understand a guarantee they advertise both in the store and on their website. I would not return to this location, and I suggest to go to the Valle Verde location who showed me that this situation could have been handled with professionalism, respect, and a genuine effort to help the customer.

We were there 2 hours past our appointment time because kept taking walk ins before the people that…read morehad made appointments. We got our prescription finally and then when we went to order glasses we found out they had not included PD measurement. When I called to get her measurements I was hung up on thee times half way through my first sentence. When I finally got through to someone they informed me it wasn't part of the prescription even though its needed to order glasses online and they know that. She kept saying you can just go in again and get the measurement. It should have been included to begin with. There is no reason it should not be on any prescription they write when you need it to order online. They are trying to force you to pay for their over priced frames. I am very unhappy and will not return to this company again. I would give 0 stars if possible.

I came to this place with high expectations based upon the positive reviews. My expectation were…read morekinda sort of met. The place is very neat and professional looking. Everyone treated me very kindly. The exam process was a bit of a pain. They have this test that they blow air into your eyes that I did not like. Because I kept blinking during this process, they red flagged me as possibly having glaucoma and immediately wanted me to see a specialist. Dr. Valdez wanted me to see a specialist immediately, but NV Eye Surgery said it could wait a day. Her response to that was, "Well, it's their problem now!", and laughed. That along with being consulted on new glasses by someone who clearly wasn't properly trained yet, and trying to sell me extremely expensive glasses and then later telling me they had more affordable options "in the back" makes me hesitant to come back here. I'm actually considering going elsewhere to get my glasses after this experience, especially after NV Eye Surgery completely cleared me of having glaucoma. What a bad first experience. Two stars only because I was at least happy with how clean and professional the place looked overall.

I had the best experience at Optic Gallery Horizon Ridge! The medical assistants and Dr. Anne…read moreValdez were all amazing super kind, patient, and really took their time with me. Dr. Valdez made sure I understood everything and made me feel so comfortable. They even went above and beyond helping me choose my new glasses, even though at the time I had no idea what to pick! Honestly, I couldn't have asked for better care. Today I went to pick up my glasses 10 minutes before closing time , and the provider didn't leave before making sure I was assisted, she was literally walking out the door and still took the time to make sure I was okay. I also appreciate the medical assistants that made sure I was comfortable with my new glasses. It really meant a lot. Highly recommend!

Amazing care from the staff and service. They were very fast having lenses made for my frames, and…read moreeven replaced old nose pads and screws in it. Consistent quality throughout the years.

I am glad that Optic Gallery is close to my home, and I am happy with the services. I've been going…read moreto this location for more than 4 years. Their services and professionalism are outstanding. What I love about them is that they are calling or giving reminders for appointments that help me to remember and fix my schedule. My family and I definitely will not change eye doctor or location-wise. If we change insurance we always ask if this location and doctor are in network. Best service and great atmosphere Shout out to Emily and the teams who are always very helpful. Thank you

I have been seen by Dr. Lisa Duong a couple times within the last few years and have always had a…read moregreat experience. She is extremely knowledgeable and personable. Her front office staff are also very pleasant and have been there since the location opened, I believe. In my most recent visit, I had to bring along my 19 month old child and the staff was extremely patient when they did not have to be. If you are looking for a new optometrist, this is a great place to go.

Cane here after a terrible eye exam and service from Warby Parker. Came to All things eyes on…read moreSunset and doctor knows what she's doing! staff is incredible.