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    Optic Creations

    2.8 (5 reviews)

    Services - Optic Creations

    Eyewear fitting

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    10 years ago

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    2 years ago

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    8 years ago

    I had a horrific customer service experience in the North York location. Dao was rude.

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    Eyes By Design

    Eyes By Design

    4.8(20 reviews)
    5.6 km
    $$

    I walked in with almost no warning after a quick request on yelp. They were prompt, courteous, and…read moreprofessional. Dr Ratnasingam was casual, efficient, and conversational. The best combo of traits I've come across at an eye clinic/storefront combo. This made me feel very comfortable proceeding with an eyeglass purchase. The staff who helped me choose eyeglasses were also extremely helpful and courteous. I can't stress enough how important this is as I'm well aware eyeglasses are a high margin, high reward industry I've always been reluctant to purchase eye-ware at the same storefront. I ended up with two sets of eye-ware that I put to immediate use with a cross canada drive from Ontario to BC. The prescription sunglasses they helped me choose were a perfect fit and a perfect lens. My reading/working glasses were also a great fit and I'm growing very attached to the fit and lens choice.

    Horrible experience at Eyes by Design. I trusted Jennifer's professional advice upon purchasing my…read moreglasses. She suggested me to take a picture and see which frame looks best, which was unprofessional and shows her lack of expertise. She did not explained the pros and cons of the frames and make recommendations based on my prescription. Without knowing I was provided with bad advice, I paid $850 for the Gucci glasses and ended up getting a pair of $800 Kate Spade glasses that causes pain to my nose bridge and behind my ears, leaving deep red marks. Submitted a Google review with full honesty that their staff Jennifer suggested me to purchase the Gucci frames. Jennifer then lied about this situation by replying back saying I chose to purchase the frames despite her recommendations. This experience shows that Jennifer does not take accountability for her mistake and put blame on their customers for what happened.

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    Eyes By Design
    Eyes By Design
    Eyes By Design

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    Allyson Tang Optometrist - Dr. Iris Shen, our doctor specializing in slowing down worsening nearsightedness in children.

    Allyson Tang Optometrist

    4.5(17 reviews)
    13.0 kmPine Grove
    $$

    Finally got my eyes checked last week with Dr. Allyson Tang! The experience at this clinic is…read moreincredible - Dr. Tang is professional, very thorough with the eye examination, great at explaining, truly cares about her patients and wants the best for them. She is very patient and has a cheerful personality which puts a BIG smile on my face during my visit :) I felt very at ease in her hands. Staff was very friendly, helpful, and knowledgeable - overall, a very pleasant experience, thank you :) During the comprehensive eye examination, I got my pupils dilated. Be sure to bring a pair of sunglasses with you if you're driving - you will be sensitive to lights! Or you can purchase a fashionable pair in their dispensary. The clinic carries a great selection of brand name eyewear and sunglasses! We also did something called Optomap wide-field retinal scan, which carefully and thoroughly checks the inside of the eye for any hidden eye diseases, monitors suspicious areas and changes from year to year, and confirms that everything is healthy! During the visit, I also learned that Dr. Tang specializes in contact lens wear, LASIK consultation, and Ortho-K (AOK) overnight corrective contact lens for myopia control in children. You can also make an appointment online anytime using their real-time schedule - very convenient and easy to use. Thank you Dr. Tang for making sure my eyes are healthy and for giving me advise on how to maintain/improve my current eye health and vision with your expertise. Highly recommend Dr. Allyson Tang as your family optometrist!

    Full disclosure, I was not a paying customer during my visit to Dr. Allyson Tangs location,…read morehowever, I did go in with some questions regarding a recently purchased pair of glasses from another store and my experience was so exceptional I can safely say that when it comes time to change over to my next pair of glasses I'm coming back here. I went to a trendy DT Toronto spot for my glasses and while the styles were great and the service was thorough, there was a disconnect with me having to go somewhere else to get my eyes tested before choosing my frames and lenses - a Wal-mart no less. I walked in and wanted to ask about the headaches I'd been having since getting my new glasses and Dr. Allyson took my glasses and ran them under a special machine to examine exactly what my prescription was and what they were comprised of. Thankfully everything checked out and Dr. A explained that because this was a slightly stronger prescription than I was used to that headaches were normal and to be expected. While I was happy with the individual service I received from both the Wal-mart optometrist and the store I purchased my glasses at, I think in future I would prefer to visit Dr. Allyson so I know that every part of my experience is in-house at one location. Check her out!

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    Allyson Tang Optometrist - Dr. Allyson Tang

    Dr. Allyson Tang

    Allyson Tang Optometrist - Patient examination room.

    Patient examination room.

    Allyson Tang Optometrist - Full-scope Optometry Clinic with Eyeglasses Dispensary

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    Full-scope Optometry Clinic with Eyeglasses Dispensary

    La Look Optic

    La Look Optic

    4.8(5 reviews)
    6.9 kmLangstaff
    $$$

    Wow, I hopped on to write a review of my experience and noticed that I had already left a review…read moreback in 2012!! Honestly, I don't even remember that experience nor do I remember that guy. Time for an update! I've worked in this office complex for over 10 years and have walked by this place too many times to count. I had come with a coworker who was looking to get new glasses and I started to try on frames as well. The lady who helped us was patient and friendly. My friend found a pair she loved and I, well, I looked stupid in everything. *sigh* Since we work in the building, we receive a discount on frames so that's a plus! My coworker ended up getting a beautiful pair of Gucci frames that look stunning on her. After getting an updated prescription from my optometrist, I started to 'seriously' look for frames which might look good on me. I went to many stores near my home and I actually found a pair of Ray Bans that didn't look horrible on me! I went back to La Look and asked if they were able to get them as well. Not only could they get them, their prices were more competitive... even before the discount! They didn't have the actual frames in the store so they offered to order them in for me to look at. They received them within a week and they were perfect. I proceeded with the order and the glasses were ready within a few days! I am so happy with my new glasses (who saw THAT coming? ...no pun intended). All the ladies I've dealt with at the store have been really great, especially the owner (who I believe, only comes out of 'retirement' to relieve the others during vacations). They're conveniently located on the subway line at Finch Station so if you're in the area, definitely check them out. If you work in one of the two office towers, then this place is a must!

    I saw the post dated 10/27/2012 and would like to share similar impression. However I would like to…read moreadd that the lady that Adele praised is the owner and she offers good customer service. She pays attention and efforts to keep repeated customers. (I think her name is Gulia). However she did not hire very good help. A man I met during a visit did not pay appropriate courtesy and care. Half way thru the conversation with him I knew I should come back and see Gulia instead. However she is not there every day. She has a fixed schedule during the week that you should check. At the beginning when the store was opened 5-6 years ago, Gulia seems not having much experience as she was new to running an optics business. To offset that she has been warm and welcome. It is from her that I found my best fit brand of contact lenses. We should promote her style of customer service, as from my experience majority of sales people nowaday seem not caring much but pushing for more money, many not caring to even pull up a smile when we enter their store. Another downside of her store is her doctor, if it is still the same tall middle-aged female doctor who examed my Mum's eyes 3 years ago. She was sad, cold, irruptive and impolite. And it seems Guila was not very receptive to my feedback on this doctor's behavior. Hope Gulia see these comments from her customers and offer some training to her staff or hire someone else.

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    La Look Optic
    La Look Optic - NEW LOCATION

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    NEW LOCATION

    Optic Creations - opticians - Updated May 2026

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