I wanted to say Thank you again for the great service you have provided me. I will definitely use…read moreDonnelly in the future and I have already recommended to my family. Thanks again

Today sept 15/2026 I look at a ad on marketplace for a 2023…read moreford maverick lariat that they have listed with a video, I reach out to the dealer and chat back and forth with salsesman and agree to come in and test drive, I did tell them I was interested in trading in my 2024 bronco sport (rebuilt status) . I drive across city 40mins to have a look at there vehicle and when the salesman brings the truck around to front of dealership its smells like a cigarette inside and full of stone chips on the hood, both fenders and the roof is full of rust from all the stone chips including a completely cracked windshield. The salesman proceeds to tell me that no worries it hasn't gone through the shop yet to be checked I say that's ok I'm not interested being in way worse shape than my vehicle. in the mean time the used car manager Liam has my key and ownership to decide what they will give me trade in value, that was fine I was looking through dealer website with the salesman on a 2025 they have but not at the the lot to view. I said to the salesman can you get my key and ownership for me from the manager. The salesman leaves to go talk to manager and comes back if I'm interested in a brand new maverick we have great deals with employee pricing I said did you find out what my vehicle is worth on trade the salesman said they are test driving and will have a number shortly. I wait and walk around show room looking at a new Maverick and then meet the salesman and manager at the front door of the dealership and the manager asks me what I want for my vehicle I say as much as possible, The manager then says "you must have gotten a good deal on yours being a rebuilt title" I say "why do you say that?" The sales manager Liam Lawless instantly gets his chest puffed up, holds my key out in the air and says "I'm not interested I'm going to pass!" I at this point am annoyed as I taken my time to drive across city to view a vehicle they advertised that was totally misleading . I took my key and told them to remove their ad as it is not showing all the damaged on the truck the salesman agreed to remove ad immediately and he did. To wrap up my review, I find it very immature for a so called used car manager to treat a customer that way let alone in the front entrance so unprofessional. I was truly interested in coming back to proceed with a deal on the 2025 Maverick the next day when it was back on the lot. Oh well there are many other Ford dealers to deal with as Donnelly Ford doesn't put the customer service first. Its a shame that one employee could ruin the experience and sale for the salesman.

The dealership drive enterprise car rental is one in a million! the staff here are wonderful…read moreincluding the location Manager Mr. C. Whom was a ray of sunshine. They were highly attentive, professional and articulate with my requests, questions and concerns regarding my rental. Which made my experience with enterprise superb. I'm grateful to have been sent here, I knew I was in good hands. From the selection of fine vehicles to the immaculate customer service skills. This enterprise beats all of the other locations in town. 5+ stars.

Full day of travel from Vancouver to Ottawa. Enterprise car rental was the choice du jour. no line…read moreup! Easy deal, great staff, friendly clerk, on the road with a great handshake in less than 5 mins. I'm using them again. Very impressed. Clerk even walked me to the vehicle and did the walk around with me. Nice. Never have seen this level of service Super happy

Rented a car from here to go out east. Really quick to get in and out…read more They didn't have car I wanted so they upgraded me. It had low KMs on it and was pretty new. Drop off was painless as well. Would rent from here again.

What an amazing stay we had with Richard during our visit to Ottawa. This B&B is set in a…read morebeautifully restored 100+ year old Victorian home in the heart of downtown, within minutes of walking to the Byward market, Parliament Hill, museums, restaurants, U Ottawa campus, etc. Our room was set on the second floor with a beautiful balcony to sit on and enjoy a glass of wine and some sun shine. Richard was a fantastic host with great local knowledge and went the extra mile making sure we had a good stay in Ottawa in sharing his local knowledge. Upon our arrival he had a printed map of Ottawa ready for us and show us the best routes for where we needed to go as well as great suggestions on local sights to visit. Breakfast was great and always on time! Honestly I don't know why you would stay anywhere else! The value was remarkable and we can't wait to return on our next trip to Ottawa!

I've rented cars in just about every major city in North America, and I've never once experienced…read moreanything of what I saw with my own eyes at this location. It's run like a zoo of animals on the loose who at best are just incompetent and ignorant. At worst, they're criminals and scam artists. If Enterprise were to actually realize how these employees acted there, they'd be forced to clean the house. It started out very badly before the long weekend and ended with the worst possible circumstances imagined. Even though it was booked online, I was met with complication after complication that led to spending over 90 minutes of wasted time just to get the vehicle off the lot. The staff there were rude, unprofessional, and could not care any less than they did about basic customer service. The following day, the individual (Dawson) who took the rental called me at 8 AM demanding I pay an additional $300 deposit beyond the $450 I had already paid for the rental fees. I said go ahead, charge my card on file. He said he tried already and it was declined. When I called the credit card company to find out why, they made it very clear that the individual flat-out lied since there was no record of an attempt. I didn't hear back from anyone at Enterprise again until the day of return hours before it was due to be returned, when I got a voicemail addressed to some guy named "Frank". With the bill paid in full, and the car not due back for another three hours, I later found out the same incompetent individual called my son who was listed as an emergency contact leaving a confusing voicemail there as well. I was just as happy to bring the car back and be rid of these very disturbed individuals, so I brought it back early clean and with fuel back to its start. I dropped the keys off at the counter, called an Uber and waited outside. While standing there, the same individual came up to me telling me that I needed to come back inside to pay my bill. I was shocked that he had the nerve to say that, and I explained very clearly the bill was already paid, and he needed to check it for himself. When he insisted I come back in with him, I told him I was late to go meet a business client and if he had any other questions to call me later. At that time, the Uber car showed up and I got in. That's when the mouthy punk kid teamed up with Dawson and started threatening me with violence, and also with the Uber driver to the point, that the driver became so intimated that he refused to drive. I ended up getting out of the car and walking off the lot completely where I called for another car a few blocks away. As I was leaving the two of them were screaming obscenities at me and I was leaving without paying my (fully paid) bill, in front of at least a dozen other customers outside witnessing it. The final insult was an hour after I left they charged my credit card, which they were claiming they had no access to, another fee, which I've already filed a dispute with my credit card company. I've already contacted a lawyer to see what civil and perhaps criminal actions can be taken.

Awesome staff on Merivale Rd. The car was beyond wonderful, I have to say that the service was…read morebeyond wonderful.

Really enjoyed our stay this past weekend at Moonstone Manor!…read more This B&B is located in a large, newly renovated home. There are three guest suites each meant for two adults, so at any given time there are at max 6 adult guests. Combined with being out in the country, this means that it is nice and QUIET! A rare and refreshing quality. There are many things to praise but I cannot continue without mentioning that Susie and Mark, the owners, are the best asset of this business. They are both incredibly welcoming, hospitable, and attentive, while also being conscious of giving you space as a guest to do your thing. Upon checking in, Susie sat down with us to discuss breakfast. She is careful to note any allergies or aversions, and to review the menu in advance! We were able to schedule our breakfast for any time between 7-9am. Breakfast itself was generous and more importantly, delicious! We had yogurt with fruit and homemade granola, quiche, potatoes, a stuffed tomato, juice, and all the coffee we could drink. The last thing I want to focus on is that this house is remarkably CLEAN. Susie and Mark have two friendly, quiet dogs and two cats, but unless you are looking right at them you'd never know it. I am actually allergic to dogs and cats, and had zero reaction during my two night stay. In her past Susie worked in a healthcare field and it shows...this is one of the cleanest houses I've ever been in. But it did not feel sterile and cold, quite the opposite. I happened to be visiting for a wedding in Kanata but I will happily stay at Moonstone Manor anytime I need to be in the Ottawa area. It's a quick 20 minute drive downtown to the ByWard Market/Parliament/National Gallery/etc. I can't see myself ever getting a hotel in the city knowing that this is an option. All that to say, if you are thinking of staying here, do it!

i found this bed and breakfast on Expedia, the owner Susie and Mark are really an amazing couple…read morethe our great hosts. There home is warm and really well appointed, They have 2 adorable dogs and there's 2 cats which they you don't really see. The rooms are well equipped with everything you need i had the room at the back and overlooked the rear garden and they have a hot tub which you are allowed to use. Breakfast is really good Susie will ask on day of check in what you like for breakfast and at what time and breakfast is ready at that time. Its close to Ottawa and the Canadian Tire Centre.

After just arriving into the city and checking into our hotel at the Fairmont Chateau Laurier, we…read morepaid for the boat tour just minutes before departure at the bridge with the dock just below on the Rideau River in Ottawa Ontario in Canada. The price was around $40. It was on the Paula-D Boat at 7pm for an hour and a half tour. We were entertained with views of the river and commentary from the guide of the historical landmarks, Parliament Hill, Rideau Falls, the Prime Minister's Residence, several Diplomat foreign official buildings and the Supreme Court. The open-air vessel offers a bar and canteen. We ended around 8:30 pm with a beautiful sunset.

We took the River Boat cruise on May 16, 2026 and were quite dissappointed. There were 6 adults and…read moretwo children in our group. We were overcharged by $40 which is now being reviewed and hopefully we will get a refund. The cruise itself was just above an hour, and it was supposed to be 1.5 hours. The PA system had issues so we couldn't hear the guide well. To top it off there was a crowd of people dancing and singing, which didn't help at all. My husband and I have taken this cruise a couple of times before and we had the best experience then. Too bad that we recommended this to the rest of our group.

Clyde hall is a wonderful, secluded little spot about 3.5 hours outside of Toronto. This past…read moreweekend I had the joy of spending the night there with my mom and sister, and we had a fantastic time. We were greeted by Liisa with sparkling wine and a tour of the bed and breakfast. The accommodations are incredible, the hosts go above and beyond in every way possible, and the breakfast is incredibly gourmet and delicious. We enjoyed the grounds as well as the pool and hot tub area. We also got to indulge in high tea which was a lovely experience. If I could give Clyde hall more than 5 stars I would! What an incredible experience... thank you Liisa and Robert.