Absolutely Beyond Words! Not about the money. FREEDOM RV is…read moreTruly about the People! - Honest, & even charitable! - I had a series of misfortunes, my sway bars popped open losing a part, etc. - I went to Freedom Rv Brockville Ontario, and I asked if they could help me, that I had no money and was concerned for my safety. - Freedom Rv took the TIME to assist me, locate a part and pins, as well as educate on a couple things for future travel. - Of ALL the RV Dealerships I had attended over the past couple years and got ripped off etc. - FREEDOM RV is the one I HIGHLY RECOMMEND! - I am now will to travel from Quebec to Ontario for now, just to have FREEDOM RV service my trailer! - They are so knowledgable and PROFESSIONAL, Understanding, and Charitable depending on the situation; They truly are about the PEOPLE, the PRODUCTS. They PUT PEOPLE FIRST before money! -- I personally think that should be their NEW MOTTO: " FREEDOM RV; Where PUT the PEOPLE FIRST and Foremost above all else" - *** THANK FREEDOM RV, Chris & Staff! "" I was able to get home safely. - Look forward to Future dealings, as well; I will be freely promoting your business on all upcoming social media platforms for the next year or so! with a permanent Link to YOUR Dealership on my upcoming websites. - Your compassion and understanding, willingness to help me in a time of trouble; Will NEVER be Forgotten. All the Best!! Larry.

From the owner: We offer a wide variety of travel trailers for the adventurer who wants to explore! Financing…read moreoptions are available. Come in an pick out your next trailer, build some memories and let the adventures begin!

BYERS BEWARE!!! WERE WE EVER WRONG…read more We put an offer of $22,000 on a 2013 Visa Golf Stream at 1000 Islands RV listed for $23,995 and it was accepted. We noted possible signs of leakage and rot in the ceiling upon first inspection however, but were assured by our Sales Rep that this would be completely inspected by their Service Dept prior to taking possession and repaired if there was any leakage and/or rot. We returned after the repairs claimed to have been done and noted that the "rot" was not repaired. I questioned our Sales Rep and she claimed that the "Service Dept as well as the Manager" both looked at it and could not find any rot, claiming that the ceiling was "Rock Solid". So, I showed her where I could actually push my finger into the soft plywood in several locations. She then claimed that this was normal. For a second, I thought my partner had painted a bid "L" for Looser on my forehead while I was sleeping? I then showed the Sales Rep the rest of the ceiling which was actually "Rock Solid". She didn't know what to say, other than repeating that "the Service Dept and Manager stated there was no rot." As a result, we decided NOT to accept this unit because our Sales Rep, the Service Department as well as the Manager were all blatantly lying to our faces, hoping that we were stupid enough to believe them and simply accept this rotten trailer as is. The thing is, had they been "honest" with us from the beginning and pointed out the rot, we would have accepted the unit as-is, but what else were they now hiding from us and lying about? They could no longer be trusted. After walking away from the deal, our Sales Rep contacted us again stating that the Manager was now willing to take off another $3000 from our initial offer of $22,000. Now... You have to ask yourself: Why would they do that if, as they claim, there was no Rot in the ceiling? BUSTED!!! Needless to say, we declined their offer. The sad thing is, they have since relisted this unit at $23,995 again knowing full well there is rot in the ceiling, hoping to catch another unsuspecting fly in their web of deception. 1000 RV Staff and Management are as "Dirty as they come". I don't understand some of these dealerships. They don't seem to realize the concept of "Honesty". It's just beyond them. You screw one potential customer to make one sale, but loose 10 others in the process when they find out they've been swindled and tell all their friends. Or... You can be honest with that one customer and make 10 other potential customers in the process. It's just simple math and common sense. It blows me away that they can blatantly lie to your face even after you actually point-out proof of the defects. Unbelievable! Just Unbelievable! We also returned over $500 of extras, not because we didn't need them for our new trailer, but because they were all priced $5. To $20 more than other stores. That is the last time you will see us at 1000 Island RV. Happy Camping!

I purchased a new RV (Reflection 278) around a year ago. The build quality was terrible. In that…read moretime, the TV, fridge, radio, and cabinets all broke at least once. They also wrote the winterizing instructions wrong, which was why my water tank froze over the winter. Guess what? They would not fix it for free!

We purchased a Travel Trailer from Primo RV online, had it inspected, drove 1200 Kim's to pick it…read moreup. Best customer service experience ever. Experienced, patient, knowledgeable, bent over backwards to ensure we were satisfied. Amazing ! Well done! I'd give them 10 stars if I could. We highly recommend Primo RV.

I bought a teardrop trailer from them and I can tell it was put together quickly and carelessly…read more Nothing but problems. It started with the keys for parts of the trailer and the battery , now the the hose for the water container has a leak. I have not taken it out for camping so these problems are adding up. I don't recommend them

Had my camper 3 weeks. Did not fix what they were supposed to fix, and tried to charge me for it…read more Damaged the bathroom door and completely broke the guide at the bottom, then wanted to charge me to fix the damage they caused. Told me I was rude. Communication skills were not good, never called to let us know the camper was ready, left it parked in a field unlocked. Every time I called them they never returned my calls. Not once. Wratten's was great but this takeover company is horrid and a nightmare. Beware please!

From the owner: The Wratten Family has been making Happy Campers since 1959! We sell and service new and used…read moretravel trailers, fifth wheels and utility trailers. We treat you like family & don't stop with the sale! We keep camping with your family after you leave our lot! Come see Our Facility, Become RV Family, Travel with Our Experience, Count on Our Service. Camp Happy, Forever...With Wratten's. Happy Camping Starts HERE.

I have never been so disrespected in my life I was told months ago a service could be done and…read morestopped there yesterday to see if it was ok to come back today and drop off my truck and was told yes. After leaving work early and getting someone to come get me I showed up and was told it couldn't be done and called a liar. When I told him word for word what he had told me his response was screaming in my face saying "well I guess I fucked up" I then let him know he will be getting a bad review and that's when he went psycho telling me to get the fuck out !! So apparently me letting him know I would tell people about poor service triggered him. That man needs some serious help and maybe some medication. I wouldn't recommend this place to anyone!!!

This was one of the best experiences I've had purchasing an RV! No pressure, honest and reliable!!…read moreBest of all no surprises, upfront pricing and includes PDI. And believe it or not they ACTUALLY do a PDI!!! A extremely thorough procedure, they showed us how to use everything even tho we have been trailer owners for years. They took the time to make sure we were comfortable with the unit and safe with the hook up on the road! If thinking of purchasing an RV make a point to go there, if they don't have it, they will take your info and let you know if they get something that meets your requirements....(we were all of 3 days) just a real pleasure to deal with.....Now if only they would sell vehicles!!

3 failed RV's in a row. All brand new. All had water pouring in roof. You cannot trust them. Once…read moreyou sign, it's you're problem. They hand you an RV full of issues, then let you find them. Spend hundreds in gas each time bringing it back, and lose the summer while it's parked in their lot waiting on parts. I've lost tens of thousands from their incompetence. We almost lost our lives with a motorhome full of gas fumes. Now a travel trailer sold in May was full of holes in roof, from rotting 1.5 years on their lot. They were too busy to even take a pic of roof as they spend all their time selling campers, not fixing or properly inspecting them. Anything bought from them requires an inspector BEFORE sighing. Within a month of buying, an Inspector found excess water damage on roof and floor. 2 other RV inspectors said the unit is totaled. Better to spend $900 on inspection instead of losing $60,000 after trusting these !@#$?!

We bought our travel trailer from OCT in 2008 and we've always been satisfied with the sales,…read moreservice and parts departments. It's a family run business and it shows.

A big shout out to Dan from Trailer Boys in Delta, Ontario. He was recommended to us because we…read morehad an electrical problem could not move our trailer. Our only option was to call him as he provided a road side service. He arrived on time as promised and on a saturday to boot and went right to work. In about an hour he had the problem diagnosed and was making repairs. He is a down to earth repairman who didn't try to over sell or confuse his customer but rather focused on the problem and had it repaired in a timely manner. Technicians of his caliber and honesty are rare and hard to find but he definitely is knowledgeable and honest when it comes to repairing trailers. I would recommend his services to anyone in the area without reservation. Thanks again Dan!

Such great service! Dan came on a Saturday afternoon helped repair the stove in our summer…read morekitchen. Last year he replaced our awning, such a pleasure to do business with, highly recommend TRAILER BOYS!!!