James is a great guy, personable, very knowledgeable, and speedy. He went out of his way to get our…read moretrailer bearings replaced in short order, as we were traveling and on a time crunch. I highly recommend Tumbleweed RV & Trailer Service. I know I will be bringing all of my trailer needs there from now on. Fair price and great service!

We have always found James to be very prompt and efficient whenever we contact him. He provides…read moreseasonal opening and closing services on trailers. He has been a wonderful resource.

Terry returned my call and came and diagnosed and repaired our furnace quickly. He was friendly and…read moreanswered some other questions we had while he was working on the furnace. Quality work at a reasonable price. Highly recommend.

From the owner: Fully licensed and insured with over 20 years of rv experience, reliable, mobile service whether…read moreit’s in an rv park or in your driveway.

We travel all over the US and Canada. We've had repairs done everywhere. JR was the BEST!…read moreProfessional, prompt: correctly diagnosed and fixed the issue without a lot of time and fuss. Saved us from a potential vehicle fire!

From the owner: RV Service and Parts Store, mobile or on siteread more

I had 3 nice gentlemen come to replace the A/C in my trailer that was under warranty…read more Two of them came to the door, introduced themselves and shook my hand. The gentleman that was working inside the trailer was kind Enugu take his boots off without having to be asked. These gentlemen were kind, courteous and efficient. I would highly recommend them!

From the owner: We have been in the RV repair industry for over 20 years. We provide top to bottom, front to back…read moreservice and repair. Pre-purchase inspections, propane inspections, electrical, plumbing, structural, roof sealing, opening services, winterizing services and far more. While we are governed by the TSSA, we have always focused on detail, making sure that you understand what is happening and how we will remedy the issue. We offer service within a 65 km radius from Renfrew, Ontario which extends into the Pontiac in Quebec. For those outside that radius we have provided service although there is a fuel surcharge due to distance. Advice is always free as you will find on our website. As our motto says - "We have old school values - we will not take shortcuts. We've built our reputation on it."

Absolutely Beyond Words! Not about the money. FREEDOM RV is…read moreTruly about the People! - Honest, & even charitable! - I had a series of misfortunes, my sway bars popped open losing a part, etc. - I went to Freedom Rv Brockville Ontario, and I asked if they could help me, that I had no money and was concerned for my safety. - Freedom Rv took the TIME to assist me, locate a part and pins, as well as educate on a couple things for future travel. - Of ALL the RV Dealerships I had attended over the past couple years and got ripped off etc. - FREEDOM RV is the one I HIGHLY RECOMMEND! - I am now will to travel from Quebec to Ontario for now, just to have FREEDOM RV service my trailer! - They are so knowledgable and PROFESSIONAL, Understanding, and Charitable depending on the situation; They truly are about the PEOPLE, the PRODUCTS. They PUT PEOPLE FIRST before money! -- I personally think that should be their NEW MOTTO: " FREEDOM RV; Where PUT the PEOPLE FIRST and Foremost above all else" - *** THANK FREEDOM RV, Chris & Staff! "" I was able to get home safely. - Look forward to Future dealings, as well; I will be freely promoting your business on all upcoming social media platforms for the next year or so! with a permanent Link to YOUR Dealership on my upcoming websites. - Your compassion and understanding, willingness to help me in a time of trouble; Will NEVER be Forgotten. All the Best!! Larry.

From the owner: We offer a wide variety of travel trailers for the adventurer who wants to explore! Financing…read moreoptions are available. Come in an pick out your next trailer, build some memories and let the adventures begin!

BYERS BEWARE!!! WERE WE EVER WRONG…read more We put an offer of $22,000 on a 2013 Visa Golf Stream at 1000 Islands RV listed for $23,995 and it was accepted. We noted possible signs of leakage and rot in the ceiling upon first inspection however, but were assured by our Sales Rep that this would be completely inspected by their Service Dept prior to taking possession and repaired if there was any leakage and/or rot. We returned after the repairs claimed to have been done and noted that the "rot" was not repaired. I questioned our Sales Rep and she claimed that the "Service Dept as well as the Manager" both looked at it and could not find any rot, claiming that the ceiling was "Rock Solid". So, I showed her where I could actually push my finger into the soft plywood in several locations. She then claimed that this was normal. For a second, I thought my partner had painted a bid "L" for Looser on my forehead while I was sleeping? I then showed the Sales Rep the rest of the ceiling which was actually "Rock Solid". She didn't know what to say, other than repeating that "the Service Dept and Manager stated there was no rot." As a result, we decided NOT to accept this unit because our Sales Rep, the Service Department as well as the Manager were all blatantly lying to our faces, hoping that we were stupid enough to believe them and simply accept this rotten trailer as is. The thing is, had they been "honest" with us from the beginning and pointed out the rot, we would have accepted the unit as-is, but what else were they now hiding from us and lying about? They could no longer be trusted. After walking away from the deal, our Sales Rep contacted us again stating that the Manager was now willing to take off another $3000 from our initial offer of $22,000. Now... You have to ask yourself: Why would they do that if, as they claim, there was no Rot in the ceiling? BUSTED!!! Needless to say, we declined their offer. The sad thing is, they have since relisted this unit at $23,995 again knowing full well there is rot in the ceiling, hoping to catch another unsuspecting fly in their web of deception. 1000 RV Staff and Management are as "Dirty as they come". I don't understand some of these dealerships. They don't seem to realize the concept of "Honesty". It's just beyond them. You screw one potential customer to make one sale, but loose 10 others in the process when they find out they've been swindled and tell all their friends. Or... You can be honest with that one customer and make 10 other potential customers in the process. It's just simple math and common sense. It blows me away that they can blatantly lie to your face even after you actually point-out proof of the defects. Unbelievable! Just Unbelievable! We also returned over $500 of extras, not because we didn't need them for our new trailer, but because they were all priced $5. To $20 more than other stores. That is the last time you will see us at 1000 Island RV. Happy Camping!

I purchased a new RV (Reflection 278) around a year ago. The build quality was terrible. In that…read moretime, the TV, fridge, radio, and cabinets all broke at least once. They also wrote the winterizing instructions wrong, which was why my water tank froze over the winter. Guess what? They would not fix it for free!

I never write a bad review. When I have a negative experience, I usually just never go back to the…read moreshop or company again. But my experience here was so bad, I feel I need to warn others. We bought a camper here in 2019. They also talked us in to an extended warranty (my mistake - I fell for it). It was a nice little camper, but we barely used it (3 or 4 times a year at most) so we decided to sell it this year. I thought I would bring it in to Leisure Days Smiths Falls for a once over to make sure everything was working before putting it up for sale. We dropped it off the Wednesday before a long weekend and requested the basic maintenance package. They asked if we needed the camper back right away and I said no, we weren't using it the long weekend so the following week would be fine. Two weeks later, after I reached out to the service department several times, they told me I could come pick it up. Great! So I called ahead to pay over the phone so my husband could just pick it up on his way home. It was more expensive than originally quoted because they had to fix a few things. Fair enough. I asked them to itemize it, and then I asked why - if extra work needed to be done - no one called me to let me know. Or why they didn't at least mention it when they said the camper was ready to be picked up. Crickets on the other end of the phone. Then, after some back and forth, I said, ok, I would pay over the phone and my husband would come pick it up. Then they said, oh tell your husband to come see me, there is something with the axle or a spring in the wheel bearings I need to show him. What is the issue, I asked? Is it the axle or the wheel bearing? The answer was, oh I don't know exactly. I said, excuse me?? There is an issue you want to show my husband but can't tell me what it is? I was baffled. The I asked if it would be covered by the extended warranty. They said they would check. A few more days go by. I called and was told they were looking into it and would let me know as soon as they heard anything. Finally, my husband stopped by and they said oh yeah, it won't be covered by the warranty (again, they had an answer but didn't think to call and tell us). So we will be taking the camper to a proper shop to see what the actual problem is and to get the work done by competent mechanics. Now, my issue isn't with the warranty coverage (although, frankly, I wouldn't buy another one), it's with Leisure Days Smiths Falls and, in particular, the service department. They displayed a baffling lack of knowledge, some of the worst communication I have ever seen from a business, and terrible customer service. Overall, a completely awful experience. On a hilarious side note: as I was typing this review, Leisure Days Smiths Falls just called me to ask me if I knew they had a sale on and if I wanted to buy another camper. I said no thanks. I would never be buying anything from Leisure Days Smiths Falls again.

I purchased a used trailer here with the understanding it was all in good working condition, come…read moreto find out it has a multitude of problems my warranty won't cover because they're preexisting issues, none of the issues were disclosed to me at the time of sale and to top it off my black water tank is completely full and clogged right from the lot. When I called to address the issues I was met with hostility from the salesperson (Pete) I bought the trailer from and the finance guy (Dan) also got hostile with me on the phone. If it wasn't for the service department I likely wouldn't have made the purchase. This is a small town and this has been the worse customer experience I've had dealing with any company. It won't go unnoticed.

Was having problems getting my RV refrigerator to run. Contacted BGM to diagnose and repair…read more Despite being fully booked up, Tyler set up a time when I could bring it in. When I arrived, he came out with his multimeter and went through his diagnostic steps. When all that passed, he tried something I was unaware of - pressing and holding the on/off button for 5-10 seconds. Problem solved. No charge. Highly recommend for customer service, integrity, professionalism.

BGM RV Centre Inc…read more June, 2020 This business is deserving of a 5 star review. My wife and I own a rather new park model. As with any RV, you will, from time to time, run into various issues. In our case, our "black" tank handle, was seized. This is not anything faulty with the RV as this can happen with any rig. Of course, I could have "played with it" tried to repair it myself but, I have always used professional help for any servicing of our various RVs over time. In this case, we placed a call to BGM on Monday, June 8, 2020. They are located in Chesterville, Ontario. Our park model is in a park located near Embrun. A service technician attended to the repairs on June 10, 2020. We were not at the RV when the repairs were done. The work done was impeccable, the service technician attended on the scheduled date and the repairs were properly done. We are truly happy with the repair but, more importantly, with the efficient service offered by this company. Tracey, who handled our service call, was polite, efficient and provided excellent customer service. Marc and Jane Coderre

The Offords are a plumbing dynasty in Gananoque. We have had two plumbing "emergencies" and both…read moretimes they came out quasi instantly and fixed the situation immediately. Their prices are beyond fair and the quality of their work is absolutely top notch. Offord plumbing were recommended to me and for that I am immensely grateful. I can sleep knowing when I have a plumbing issue, people who actually care are going to show up. Keep up the great work guys!!!!