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Open Road Automotive

4.6 (27 reviews)
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Services - Open Road Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Open Road Automotive Photos

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Recommended Reviews - Open Road Automotive

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Reviews With Photos

Kristen W.

I got a coupon in the mail for a discount off a state inspection. I was due for one, so I decided to give them a try. I am so glad I did. The waiting room was clean with free Wi-Fi and peaceful music playing in the background. The employees were all very friendly and helpful. The whole inspection took about ten minutes with no problems, and to top it off I was left with a sweet treat and note in my car. If you live in the Heights, I recommend this place. I plan to return when any auto repair needs come up.

2011 Mini Cooper

My mini had gotten water damage from me inadvertently leaving the windows open during a thunderstorm. All kinds of warning lights came on And it had a terrible smell. Open Road ran diagnostics on it and found water under the carpet and underlayment and multiple problems caused by the water. They gave me a detailed printout of the diagnostics along with colored photographs and kept me apprised of the work on my car as they went along. When I got the car back, all the damaged parts were fixed and I was very pleased. Thank you very much for taking care of her and not making me go to the mini dealership! Highly recommended!

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2 months ago

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16 days ago

Always fast service . Even if it's last minute you always make it work for your customers thank you

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3 months ago

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6 months ago

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4 months ago

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4 months ago

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7 months ago

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1 year ago

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10 months ago

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8 months ago

Exceptional service employees always asking if I need anything . They are very accurate about the repairs on my car.

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1 year ago

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11 months ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

Went in for my car inspection and they were fast and friendly. Will definitely go again.

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2 years ago

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5 years ago

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5 years ago

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2 years ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

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3 years ago

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Review Highlights - Open Road Automotive

Will definitely return here for more reasons than I can add on this review.

Mentioned in 4 reviews

Read more highlights

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Elevated Auto & Collision

Elevated Auto & Collision

(9 reviews)

The Heights

Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

E1 Garage

E1 Garage

(36 reviews)

The Heights

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Super impressed with the service and speed. Probably a bit pricier than others but worth it. I halo…read moretu of work was good (so far! ) and the experience felt honest.

JJ Auto Body - JJ Auto Body

JJ Auto Body

(191 reviews)

Northside Village

I'm going to post my journey here so you all can follow my progress with JJ Body Shop. This is my…read morefirst time ever taking my car to a body shop, and after seeing the amazing reviews, I decided to trust them with my repair. For transparency, here's the timeline so far: - April 1: Dropped my car off at the shop - Received a text that my car was in the disassembly stage, and they would let me know if any hidden damage was found - April 9: Received a message that hidden damage was found and that I could reach out for more details - Rich updated me on the damages and let me know he would be sending the supplemental estimate to my insurance So far, my experience has been very good. The shop has been professional, communicative, and easy to work with. I'm hoping they hear back from my insurance soon and that the process doesn't take too long. I'll post my next update next week!

Hi everyone, I apologize for the delayed update. This is a continuation of my first post...just a…read moresecond update on my journey getting my car fixed. It's been a busy month for me. My insurance took a while to send the supplement over to JJ, but once JJ Auto Body received it, they got started right away, which I really appreciate. I just wanted to keep you all informed on what's going on. JJ Auto Body has continued to impress me throughout this entire process. I've never dealt with a body shop before, so this is my first experience, and I have to say...the consistent communication and updates have been phenomenal. You all know how it is being without your car, especially in Houston...it really feels like you've lost a part of your daily life. So staying updated on the progress has been very comforting. Again, thank you to JJ Auto Body for the consistent, great service. I'll be posting the final results of my car in my next update!

Open Road Automotive - autorepair - Updated May 2026

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