This is a wonderfully large store and I had no problem finding a knowledgeable employee to answer…read moresome questions about a guitar which I was interested in. I do wish they had a wider range of acoustic guitars, but they do have some nice Fenders and Yamahas and don't mind if you sit and play them for as long as you want. Of course I took advantage of this, and then just couldn't help myself and had to buy one. The price on the Yamaha was right on the nose of where it should have been, and it was set up perfectly right out of the store.

Adam did an amazing job setting up my Gibson SG. I'd bought it from a big box store and didn't…read morerealize it wasn't set up well until I messed up the bridge when changing the strings. I took it to Mad Music and in two days I got it back for a very reasonable fee, and it plays SO much better. I was so impressed with Adam, I went ahead and ordered a new Jackson from him. Looking forward to doing all my guitar shopping at Mad Music from now on!

I came to get my guitar fixed at the store and the guy told me he's a professional guitar tech and…read moreone of my strings are keep on breaking. I went in there over 20 times to fix my guitars and there's always happens to me. Do not come here.

So many great reasons to shop here! Years ago when we rented a violin, the customer service was on…read morethe slow side- However that has completely changed! The staff is very attentive and efficient, as well as super helpful! They didn't have the item we wanted in the store... so the personable young man helped us by showing us online options. We selected one we thought my daughter would like and he suggested having it shipped to the store when I mentioned my mail service is shoddy. Each time I called to check if it had arrived (we were anxious) they were polite and patient with me. It arrived when they said it would, and they called me as soon as it arrived. When we came in for pick up, the nice young man told my daughter if she opened it there, he would tune it for her. The ukulele is beautiful- even better than we expected! *see the photo we posted* We could not be more pleased with the new organized store layout and the caliber of employees at this location. I will definitely be back for our ongoing music needs. It is rare to run across service with such high standards- the young men are well trained and professional, it is a pleasure to do business there!

Great work in the amount of time he estimated. Wonderful person to deal with. Besides repair work,…read moreThis gentleman builds quality insruments! Thank You Mike & Denise!!!! Bart

Michael is very good at his craft. He installed a bone nut on my acoustic guitar and did a great…read moreset up. It plays so much better than the day I got it about 10 years ago. I greatly appreciate the work he's done.

Best Store for Everything when comes To Music inst. And…read moresupplies. Well stocked With top Brands and great Service, from The sale to the set up on my guitars. I Bought a Taylor & Gibson 339, had them Both set up in the store shop. Highly Recommend this store, staff is very Knowledgeable. All the Employees are Really good at helping you out. My Favorite Music Store.

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

I recently took my "affordable" guitar to Kurt for a setup, which it badly needed, and I got it…read moreback with it playing like a dream. And he provided a really quick turn around time to boot! Kurt certainly puts a lot of care into his work, and takes pride in knowing he has satisfied a customer. He clearly gets my vote!

I recently purchased a new bass and could tell that it needed a good set up. I contact Kurt that…read moreevening and was about able to meet with him the next day. When We met he gave the bass a thorough inspection and walked me through the work that needed to be done. He also suggested that the bass be shielded to eliminate a really bad buzz. He was upfront about what NEEDED immediate attention vs. what he simply recommended. I ended going with all of his recommendations, but appreciated the fact that he didn't try to up sell me on unnecessary repairs. I also love the fact that he was able to complete the work in a couple of days. The sound and feel are A+++ and the buzz is now non existent. Kurt is knowledge, courteous, professional and very good at what he does. He's gained a customer for life in my and I would recommend him to anyone!

Got my old trumpet repaired and am quite pleased with the results. Ask for Bruce (either one) but…read morebe prepared for the "Bruces" Monty Python routine if your name is also Bruce!

I live super close to Brindleys, and I love supporting local! I have a professional model solid…read moresilver flute that I wanted to get overhauled, as it hasn't been played in several years. Everyone I spoke to was really nice, and I was able to get my flute serviced quickly. The instrument repair person is there on Wednesdays and Saturdays. They did a pretty good job, but definitely didn't polish my flute, which I was kind of disappointed about, especially since I asked it to be thoroughly cleaned (this was also indicated on my service ticket they typed up). I was able to polish it myself after I got it back with a silver polishing cloth that I had to purchase. They have a huge variety of instruments, accessories, and books! It does seem to be more catered to guitars/percussion, but they still had a decent selection for woodwinds and brass. They also have tons of teachers that do private lessons. I will definitely be returning if I need anymore repairs done, as they did a nice job with those!

Robert is friendly, works hard and does a great job! He's my go to guy when it comes to guitars,…read moreand he's fairly priced and passionate. I had him service and repair my Martin acoustic for an acoustic tour. It sounds great

Bob is amazing. My 12-string * purred * when I got it back - I had him properly set it up. He is…read moretalented and quick and an all around nice guy. The charge was fair and affordable. 10/10 would recommend (and will definitely be using him again).

Fast response time and very easygoing the price was reasonable and honest work! Got my Les Paul…read moresounding better than before and did more than what I asked! Amazing spot couldn't recommend a better place to take your gear to.

Very knowledgeable and does great work. Has my basses playing beautifully!…read more Fast turn around too!