They Know how to write a notice but they don't work or respond to email at all. Terribleread more

My property manager at VerraTerra does a wonderful job making the entire leasing process much…read moreeasier for me. Great service at a very reasonable price. Would highly recommend!

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

I was with ProRealty and they were great. Then they became GoldBrick. Jen was great…read more unfortunately, my experience has been really frustrating since she left. Mitch is a nice guy. Yulia in the office is very nice. BUT, nice isnt enough in this business. They are TERRIBLE with any accounting follow thru. My tenant moved out at the end of August. Its almost Christmas and I havent been settled out financially despite numerous emails and promises. There was also a missing distribution last year that didnt get resolved for 6 months at least despite numerous emails. They are responsive at first and then they ghost. They did however take care of my tenant as far as I know and they were reasonably responsive to other requests.

Goldbrick just changed their name to inTrust Property Management. Same core group of people working…read morefor company. We live in an HOA community managed by this group; no email responses, no meeting notes from HOA meeting, no update on new board members, no initiative. It's really too bad we pay our dues and keep our property clean.

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Maple Leaf Property Management handed the keys to a tenant prior to their check clearing, and…read moreallowed those squatters to disrupt the neighborhood for virtually all of 2026. As verified by the property owner, the squatters have paid ZERO in rent while causing damage to the home, including flooding the interior of the home, while Maple Leaf Property Management has failed to evict and remove the squatters. This started in January and has continued as of the publication of this website. This page is a review and my personal testimonial with our experience having our neighbors property managed by Maple Leaf Property Management. As of this writing and to the best of my knowledge, Maple Leaf Property Management has not pursued criminal proceedings for the squatters writing a bad check despite it being a Class C felony in Washington State. They have had multiple court dates for the eviction, and have failed to remove the squatters despite their criminal unlawful issuance of a bank check. I am the father of two living with my family on 88th St near Stone in Seattle. The failings of Maple Leaf Property Management have had a profound impact on the peace and quality of life of my family. We have requested that Maple Leaf Property Management take steps to mitigate the impact on our household, but it has fallen on deaf ears. The property with the squatters has a high amount of traffic nightly between midnight and 4 AM. Based on attire, I am fairly certain that prostitution is involved. We also see people coming and going during those hours on scooters and wearing backpacks. I would guess that the distribution of drugs is involved, with the possibility that they are also reconstituting drugs on the property. There are dozens of different people coming and going from the property each week, with the highest activity being between midnight and 4 AM. It feels like we are living under siege in our own home. We have had to modify our schedule to make sure that our children do not come or go after dark, and have someone available to escort them in and out. This is entirely due to the failings of Maple Leaf Property Management. More details at https://mapleleafmgtsucks.com/

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

We've had an absolutely great experience with them. We started working with them back in 2018…read more They helped us locate our first renters and get the unit ready for them cheaply despite the need for a super fast turnaround. (Our new home was being completely remodeled and fell behind schedule, so we had nowhere to go until the last minute.) They handled all the interactions with the renters, including when the washing machine died shortly before the wife went into labor. They sent us options for a comparable machine via email, I picked one, and they had it installed next day. It was so hands-off and easy that when my mother-in-law moved out here, we decided to keep using them. While she reaches out to us for easy-to-fix problems, if it's anything more complicated, they can turn it around faster and cheaper than we can. It's worth the money to know that she won't be without, say, heat because she won't call us in the middle of the night and/or we can't find someone to come by fast enough.

I live out of state and needed a reliable, trustworthy company for our old home. GPM made it easy…read morefor us to just "let them handle it". Meaning, we didn't need to go and make a bunch of calls and interview a bunch of people in person at the house (we already have jobs). The company kept us in the loop and took pictures, answered our questions and basically took care of everything the house needed for it to be rented. The annual (or was it semi-annual) house visit inspections are an added layer of reassurance. No regrets here. Wish I found them sooner!!!