I brought my very nervous, skittish, and shy foster dog here for a paw trim, and the staff were incredibly sweet and patient with both of us. They were very understanding of my concerns and even allowed me to stay with him during his pedicure I honestly wasn't expecting this level of care and compassion, and I'm so happy I decided to bring him here. Thank you so much to the staff for making such a stressful experience so comfortable for him! Attaching a photo of him at the dog park afterwards !! read more

Oops Pet - my foster bb after his pedicure - Pet Groomers Near Me - Irvine, California

This place is not for all dogs. I brought my border collie and German shepherd here for a bath and deshed. My German shepherd was still wet, they said it's because she sat down but shouldn't you able to handle a dog that sits? I had to ask them to deshed her again because her hair was shedding in clumps and loose hair was all over her coat. My border collie didn't get a sanitary trim that was included in her bath, her butt and belly fur was as long as it was when we came in. I also watched loose clumps of fur come out in clumps of the Sammy that was picked up at the same time as my girls and watched those parents complain about the service as well I'll not be back Edit: My German shepherd is 11 years old, it's very common for elderly dogs to have bumps, lumps and cysts. If that was something they couldn't accommodate, that should have been communicated and I would have taken her elsewhere. Regardless of that I shouldn't have had to ask for her to be rebrushed at all. Which only happened once, I don't know where the "twice rebrushing came from" It's also uncommon for a sanitary cut to mean different things based on your dog's gender and that should be communicated prior to booking. Had I known that your sanitary trim only included cleaning up around the butthole, and not belly, butt and leg trims which is normal for any other groomer, I wouldn't have been surprised. Regardless my opinion stays the same, they're not equipped to groom dogs of all breeds and will not groom dogs of all genders the same read more

We took our 110-pound golden retriever, Kevin, to Oops Pet for a bath and groom for the first time today. When I reached out for a quote, they told me it would be around $110-$120, which seemed fair. I was pleased that we were able to get an appointment the very next morning. The shop itself has a super cute aesthetic, and they also sell pet merchandise. Drop-off was smooth - we just had to sign a waiver and show Kevin's vaccination records. The lady at the front desk was very friendly and let us know it would take about two and a half hours and that they would text us when he was ready. Two and a half hours later, we got the text. When we picked him up, Kevin smelled great and looked fresh. I had requested a nail trim, some fur trimming, and an ear cleaning (but no anal gland expression), and they delivered on all of that. Overall, I was really happy with the experience. I especially appreciate supporting smaller, local businesses over big chains (I'll never take Kevin back to PetSmart for grooming again). Based on today's experience, I'd definitely recommend Oops Pet for your pet's grooming needs, and we'll likely be back. read more

Molly came back, smelling fresh and new. Love her cut. She likes it to. Happy pup, happy daddy. read more

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DO NOT TAKE YOUR PETS HERE!!! This is the worst groomer ever. Not only was my cat "done" in 15 minutes, but they did not cut my cat's nails AT ALL, and ruined her beautiful tail!!!! I cannot believe they took our money just to make our cat look worse. This place should go out of business. Edit: Yes, because it is under my fiancé's name. My cat's name is Ella. Look her up. read more

Oops Pet - My cat's beautiful tail before the groomers ruined it. - Pet Groomers Near Me - Irvine, California

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Don't let the name fool you!! They're actually excellent dog groomers. They are very communicative and responsive to our puppy's needs and tried to accommodate us as best they can. Our dog has a lot of allergies and doesn't like to be crated but she did really well with the people at Oops Pet. The grooming job itself was fantastic, nails properly trimmed without any sign of blood o read more

They did a great job in my dog. Had her finished in record time. Will be returning. They are very reasonably priced.

Love a spaw day for my baby! Appointment was easy to book and text confirmations are sent out to save and refer to. Facility is clean & Service is A1! I drive from corona and have to say it is 10000000% worth it. This is one of the things that are so good you want to gatekeep it to yourself but also want to share because it's so good. Chrystal is just an absolute gem and I highly recommend her! I have a shih tzu and not a lot of people are good at cuts and styling when the fur is a little longer. It can come back looking choppy. Chrystal is AMAZING. Not only does she do a great job, my dog absolutely adores her and you just know she loves what she does and enjoys being with your fur baby. Will be continuing to come here. Full service grooming & fur dye is available too. :) read more

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We took our mini long hair dachshund to Oops. Not only were there priced well but they also did a great job! We are so happy to have found our new groomer! read more

This place was a great find!! We've taken our baby bentley here about 4 times now and every time she comes back super happy and very well bathed or trimmed! I will take bent here anytime she needs any type of grooming. It's hard to find a place that does a good job plus your baby isn't traumatized. It's also conveniently located close to my home too is a plus. read more

Oops Pet - Pet Groomers Near Me - Irvine, California

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After the first time my 7 lbs yorkie had breathing problem, I gave them a second chance to redeem themselves. Unfortunately, I am disappointed with the outcome. Despite the groomer spending three hours on my small Yorkie, the result was an uneven haircut across the entire body. read more

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Never seen my pup so fresh and clean! Would definitely recommend this place, employees were patient and kind to address our concerns and questions. The whole process was about 3 hours and the cut was exactly what we asked for as well. (The shaved area was due to surgery prior to the appointment :) read more

Oops Pet - Pet Groomers Near Me - Irvine, California

This is by far, the best groomer I've taken my little doggies to. I've been a customer since they open! They do a full thorough job and always look cute after spa day. Haircuts are excellent, nice pedicures, clean ears, sanitary cleaning as well. read more

Oops Pet - Pet Groomers Near Me - Irvine, California

My dog has been here for full bath service almost over 7 times . They are very professionally good ! My baby is 44lb dog and only need bath service and I definitely satisfy their service every visit:) staffs are very kind and the place is pretty clean even though so many large and small dogs are coming and out. Thank you for your service! My baby w read more

Oops Pet - After the bath - Pet Groomers Near Me - Irvine, California

My dog had a grooming service for the first time. The hair cut was quick, but not to our satisfaction. They spent some time to understand what we want and tried to make it up. When we got home, my dog kept scratching himself so bad every day, and his skin is turning red and having some kind of infection. This had never happened before. We are taking him to vet tomorrow to see if there is any way we can do. It is definitely not recommended. Additional comment, this business owner was trying to make people thinking it is pre-existing issue, so it's out of her control. But my dog has never had this kind of issue before. Now he is scrubbing himself every minute. I just want to share my experience here and hope other pets will not get hurt by the irresponsible grooming practices. read more

Oops Pet - Pet Groomers Near Me - Irvine, California

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My fur babies looked adorable and we're done fast. Very professional and clean business. read more

Oops Pet - My Dogs looked beautiful after grooming. - Pet Groomers Near Me - Irvine, California

Amazing experience highly recommended! Worth every penny! Very professional caring and considerate read more

Oops Pet - My baby poodle after haircut at oops pets - Pet Groomers Near Me - Irvine, California

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Kiba had his first groom at Oops on 6/15/23; they took excellent care of our chunky poodle mix. Being 12 years old, he has some older dog issues such as a lipoma on his belly and a few warts on his body; it's all harmless and at his age we won't put him under anesthesia unnecessarily, but it is always a particular concern that he might be nicked during haircuts. However, Kiba left Oops with a clean, shiny white coat, tangle and burr free, looking adorable with his summer cut, and no nicks or injuries whatsoever. I will say his ears seemed a little irritated after, but I think this could be easily solved by maybe trying something different to clean them? I also appreciate that they caught some fleas I had missed on him, immediately let me know, and even texted me pictures during his flea bath. Kiba does get a little nervous when I drop him off, but when I arrived for him, he was calmly waiting for me, and I felt comfortable and happy with my choice of taking him to Oops. Prices were also very reasonable / comparable to chain stores. Kiba visited Oops again on 9/28/23, and I can say we are again very pleased with the experience and results! Making an appointment is quick and easy; they send text updates during the groom and seem to genuinely care about our pet's wellbeing. We'll definitely be back again and plan to set up more regular appointments read more

Oops Pet - Pet Groomers Near Me - Irvine, California

Mia did an amazing job grooming my dog. The front desk staff was super friendly to both me and my dog. I asked Mia to shave my dog down short and leave her face fluffy for a teddy bear cut. She did exactly what I asked for and my dog loved her. I also love how open and clean the space is. I could see the space where the dogs are groomed and felt super comfortable and safe leaving my dog in their care. The full groom took about 2 hours and they texted me as soon as she was ready. I'm so grateful to have found this place and will be taking my dog here for her grooming from now on. read more

Oops Pet - before - Pet Groomers Near Me - Irvine, California

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So happy to have found this place! They did an amazing job with our Pepper! They made us feel at ease as soon as we walked in. I could tell that they truly care for their furry clients. Will definitely be back! I don't normally write Yelp reviews but this place really deserves our support. They have only been in business for 2 weeks and it looks like they don't have a lot of clients yet. Please try their grooming services for your beloved pets :) read more

Oops Pet - Super adorable mini schnauzer cut - Pet Groomers Near Me - Irvine, California

I took my two poodles here for the first time. They were both pretty matted because I was avoiding the groomers bc of the virus going around. They did an amazing job on both of them. Highly recommend especially if you have a poodle! read more

Oops Pet - Pet Groomers Near Me - Irvine, California

I can't say enough good things about our experience! It was our first time and definitely not our last. We wanted to make sure Arthur got a fresh cut before the summertime heat hits and before his baby sister arrives. Not only were they able to fit him in last minute but they surpassed my expectations for his cut (huge shoutout to Crystal!) I showed her two photos of what we had in mind and she did amazing! It's always so nerve-racking finding a groomer you can trust but they made us feel comfortable from our very first phone call. They even accommodated my no crate request and told me they lovedddd Arthur and that he's the definition of a gentle giant. This tells me he got lots of love during his visit which makes me feel even better about the overall experience. read more

Oops Pet - Pet Groomers Near Me - Irvine, California

I saw this place online and I decided to come here to bring my multi-poo and my golden doodle. I showed up @ 9:16 my apt was at 9:30, the woman walks up and closed the door behind her. When obviously I was waiting for her to open. My dogs have not been groomed in a while because my old groomer broke her back and was not able to take them. So they were grown out and needed TLC , I told the woman on the phone when I bought that they had not been groomed in a while. She never made it a problem. I brush my dogs. I comb my dogs I even use the rake. If they have any type of matt I get in she says they are extremely matted, I say no they're not she goes, Yes they are. I said give me a brush I'll show you so start brushing the dog because we charge $20 every 15 minutes to brush the dogs, I ask so does that mean you don't brush the dogs when you're grooming them. She goes no brushing like this is dematting, this is $20 every 15 minutes at this point I'm overwhelmed and insulted Everybody wants the dogs to be on routine and not be all that much meanwhile charging you know upwards of $300 for both of them to be groomed and no one wants a project. She proceeds to tell me that if the groomer comes in and sees "this" she will kill her and she laughs. I was completely offended completely insulted she calls her business partner tells her that they start speaking in a language I do not understand she's giggling on the phone and she tells me all we can do is shave them down. You should take them to your old groomer, I've never been treated so poorly completely crushed the customer service is awful and they put a complete stain on my day unless your dog is in routine with them I do not recommend them. Also the appointment was at 930 the dog groomer still was not there. How you treat people matters, how someone walks away after being in your presence matters. To be treated terribly and to be laughed at. Completely awful. If I could give no stars I would. UPDATE: called the owner about the fact that she uploaded footage that had myself plus my toddlers in it. I explained that I wanted to taken down be cause it is not authorized. She was very argumentative, did not take down the video. Please if you see the link report it. I have not spammed or threatened anyone. Called once to ask for the video to be taken down. It's obviously clear what is going on. Such an easy scape goat "the black woman is threatening us" I did not , nor have I made spam calls All I did was post a review and they would like to assassinate my character. Like I said How you treat people matters. An apology would have been enough. However they rather discredit me. I was insulted and mistreated by the staff and was nothing but kind read more

It's a smaller pet boutique, but they did a good job with my golden-doodle's haircut, and you also don't leave your dogs there for a long time like other grooming places. Will bring my dog back next time. read more

A great pet spa with a full menu of services to choose from. Very friendly AND professional staff. The inside is very clean and there is no mystery back room where you can't see what's going on behind closed doors. Brought my lil man in for a quick nail clip and we were in and out under 20 mins. read more

Oops Pet - Pulling up to get my nails done - Pet Groomers Near Me - Irvine, California

Great service and excellent work! My boy came out looking brand new after getting his summer cut Would recommend to everyone.

This place is terrible. I came in for the first time and the front desk lady and the male groomer in the back acted like they did not need any business. Both came off as very rude. The lady in the front desk asked me to sign in several times when I have already said that I need a bit of time to make sure my dog is calm. My dog gets a bit anxious for groomers and new places so I just wanted him to get used to the environment but the lady was looking at me like I should be hurrying up. The groomer also doesn't understand how some dogs can get a bit anxious and both of them did not have the best regard for my dog. They said they have a process and MUST keep the dog in the cage. I was only requesting to give my dog the most minimal time in the cage and their response to me was to find a mobile groomer. Every dog is different and I know what my dog needs to be calm for his grooming, but these people did not understand that. They seem inexperienced in dealing with pets and their psychology. I don't recommend going to this place if you want people to give your dog the best care. Who knows what they do back there when you're gone with this level of inexperience and unconcern behavior. read more

What a find! Love everything about this place. Super clean, easy and organized. They do a great job with my dog. She comes back happy, clean, nails clipped and teeth brushed. Highly Recommend! read more

Hello All! I am writing an review on oops pet. I took my dog back in June 24. Yes I know my review is very late but I cannot stand for how they cut my puppy. I specifically showed and ask the two Asian ladies that are always at the front to do my puppy like the first picture. For some odd reason they didn't understand I wanted a puppy cut. They decided to cut all of his fur off of his body and also cut his face very uneven. At the time I didn't pay attention when I walked out and didn't asked for my money back. I just want all to be aware because the pictures they post aren't how they will really treat and cherish your pup. If I were you I will take your puppy to pets smart they did a way better job then how opps pets did my dog Oreo. Be aware guys. Waste of $80 read more

Oops Pet - Pet Groomers Near Me - Irvine, California

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Very happy experience! Feel welcomed as customers. My Pomeranian turned out to be much prettier after the trim and bath! My dog seems like this clean place and his new groomer! Will come back as regular customers. read more

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I recently took my pet to this local groomer with high expectations. They don't check for pets vaccine records, which is a huge red flag. After about a few days, my pup started having hair loss, a 103 fever, and scabbing on her skin. We took her to the vet, and they told us that it would be caused by either the groomer not drying her completely, or picking up a skin bacteria. We told the vet that this particular groomer does not ask for vaccine records, and they confirmed that would've been the cause. I'd highly recommend avoiding this place, and finding a more reputable groomer with a track record of a more hygienic practice. read more

Today was my first time using Oops Pet grooming services for my two Yorkies. They did such an excellent job with both of them. Also, great customer service. read more

I'm so glad I found this place! Super friendly staff and clean facility. My 75lb dog loves getting baths here. They do an impressive job brushing his double coat. He always leaves so happy & handsome. Reasonably priced as well. Very quick service unlike some other groomers. Highly recommend Oops Pet Spa & Boutique! read more

Groomers very kind and gentle with my 16 yr old yorkie. Groomers trimmed her long nails perfectly. Groomers did a nice job of cleaning up matted fur Nice new clean doggie spa. Would highly recommend ! read more

had very good experience! super nice employees they were super friendly and treated my dog with lots of respect and was really easy to book an appointment. read more