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    Jan's Gentle Paws

    4.8 (58 reviews)
    Closed • Closed
    Updated 1 month ago

    Get pricing & availability

    Response time

    3 hours

    Response rate

    100%

    Services - Jan's Gentle Paws

    Bath and groom only

    Jan's Gentle Paws Photos

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    Kaitlyn P.

    This review is long overdue but my family and I have been going to Jan since 2015 with our maltipoo, Dusty. Before we went to Jan, he hated the groomer. He would growl and refuse to get out of the car and in general, he was not happy. We saw a total shift in demeanor with Jan. He still doesn't love his spa days but Jan was always so gentle with him and he mellowed out significantly under her care and he looks so cute, fluffy, and happy each time we pick him up. Jan has even pointed out new bumps and growths on him as he enters his senior years and I can't imagine Dusty's life without Jan. I'm not sure if she's still taking new clients but Jan has been an integral part of Dusty's care team and we are so grateful to her.

    Looking so good with his haircut! I can see Mario's eyes, again and no more straggly hair all over his body! Just delightfully soft

    Jan is so kind and talented! I brought my 5 month-old Whoodle puppy to her for his first professional haircut and grooming session. I never have had a dog who needs haircuts so this was a new experience for me. I shared my thoughts with Jan, in advance, along with a couple of pictures, letting her know what I tend to like, what I definitely want (straight column shape on legs) and do not want, as well... But I entrusted Jan to ultimately decide what style would look best on Mario - I'm SO glad I did! WOW! Mario looks fantastic!! What a handsome boy, now! He enjoyed his time with Jan, that was obvious. Mario was very relaxed there with her and Jan took her time with him and watched for any stress cues, making sure he had a good experience. I can't say enough good things about Jan! I'm thrilled to have found her and will absolutely continue bringing Mario back to her for his grooming sessions!! I HIGHLY recommend Jan's Gentle Paws

    Dominic H.

    Jan is very sweet and a class act. Took our 6 month Dachshund boy who will not get his nails touched by ANYTHING. Texted Jan, she responded right away and got him in the next morning. She is a professional and very dedicated to the experience of the pup she's working with - it's just a genuine thing. She takes her time and keeps her cool and has all the right tools to do the job. Thank you Jan - from Kaipo!!

    Fozi thanks you for your love and care always.
    George H.

    Jan is one of the kindest dog person you will ever meet. She has been very kind to my Fozi who is very difficult to deal with but she has been most patient & kind. You will never meet a more humane person. We spent over 10 years volunteering at the Irvine Animal Care center & she was always there to wash & bathe all the dogs to ensure that they are clean & presentable for adoption. Can't say enough of Jan's sweetness towards dogs.

    George after his grooming with Jan!
    Jaimie G.

    Reached out to Jan for a grooming of our 7-month old mini Aussie, George. It was his first grooming and after reading the great Yelp reviews I decided to make an appointment. George looks so beautiful and Jan knew just how to treat and cut his Aussie coat (not too short like I've seen other groomers do before with aussies)! George came out smelling great, beautiful clean paws/teeth/ears with an adorable bandana. Safe to say we found our groomer! Thanks Jan!!

    Her first visit with Jan
    Ayami H.

    I've been looking for a place like this for my 3lb yorkie and I am so glad I found her on Yelp! My dog is so stressed and anxious after every grooming experience, that she usually hibernates for the next 2-3 days and becomes a little depressed. I think it is the fact that they put her in a cage to cage dry and she has to sit there for hours. I did a little research on Jan's website and saw that she donates her time at the local shelters and I loved that about her. I try to donate goods to my local shelter as well so I knew she was providing these services because she wants to, not because she needs to. ($$) I called Jan and booked an appointment for the same week, very difficult to do these days. Jan works out of her home so I was able to drop her off a little early and I got to see her set up. She had a dog already being groomed while Jan's dog watched her work. No other dogs waiting because she only takes one at a time! When it was time to pick her up, I saw that her garage door was open and my dog was on a long leash and she was just hanging out. She was tired but not anxious or stressed like she usually is. She was back to normal after her nap. Loved the experience and would definitely book her again!

    S J.

    Our Maltese, Cotton had his first grooming at Jan's last week. Jan showed and explained her equipment and how she grooms while Cotton got to know her dogs~ Cotton is a shy boy and he will shake so much every time he gets groomed but after Jan's he was fine! What a relief! Also there are no crates, dogs can freely play in her garage or backyard with her dogs before and after the grooming, which is nice. Thank you Jan!

    Nice and clean and looking dapper with a new bandana!
    Rox N.

    My Puppers Solaire does not like baths or being groomed in anyway. He is very strong for a small Yorkie. There is no way anyone in a PetSmart or any establishment of this type capable of handling him. Found Jan through Yelp! and was not disappointed. She is a certified pet esthetician who uses only the best European products (purity of products) on your pet. The shampoo and conditioner she uses from Italy smells fresh and clean for days and leaves his coat extremely soft. My Puppers just love her though he still puts up a fight; she remains calm and gentle in handling him. She spends a good 2 hours with your pet during the scheduled spa/grooming service. Your pet will look dapper with a new bow tie or bandana when you pick him up. Jan's prices are very reasonable, too. If you're in the Irvine area looking for a special pet groomer for your special pet, Jan is your gal.

    Lina P.

    I've been going to Jan for more than two years now. I love it when she treats my dog with so much love! After trying a few groomers, I like Jan's haircut the most! The others would make my dog look like an old man with the new hair cut lol. But Jan makes my dog look like a darling cutie pie.

    Cody can see now :)
    Natalie S.

    Thank you Jan for grooming our trouble maker, Cody! He did great with you which means you're a great human because he's super picky and nervous! His cut was great and we (K9 Spirit) appreciate your support! We are excited we found an Irvine area groomer when we are in need!

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    2 years ago

    Jan is very kind and welcoming and did great with our dog. We are totally coming back

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    5 years ago

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    2 years ago

    I'm not sure if she accepts new clients but she did a wonderful job. Was hard to find someone to do my dogs nails. She is a life saver.

    Business owner information

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    Jan R.

    Thx so much!

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    5 years ago

    Jan was awesome. She handle my little one with care and made sure he was comfortable while cutting his nails. 10/10 will come back again.

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    11 years ago

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    Jan R.

    Hope he has found his forever home-love him!!

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    9 years ago

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    Jan R.

    Love texts!! :)

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    7 years ago

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    9 years ago

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    5 years ago

    Jan is the best groomer I have used. She has a great set up and my dogs are calmer going to her then they have been anywhere else.

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    6 years ago

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    10 years ago

    Jan has a special touch. She loves all her clients and even their owners. She is great with my little maltese. Will be back soon.

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    8 years ago

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    9 years ago

    Hey! Thanks for getting back to me... 3 weeks ago you said "let me check my schedule and get back to you" still waiting lol

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    Page 1 of 2

    Ask the Community - Jan's Gentle Paws

    Hi Jan. We have a puppy Yorkie 5 mo, please let me know when you have openings for new client?. I've seen your work and the yorkshires looked amazing.

    We highly recommend Jan, she is the best and sweetest person for any puppy. Our Labradoodle is a tough nut but Jan has been very patient and kind to Fozi, which we deeply appreciate. All the best, Hope Jan finds a spot for your Yorkie.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Jan's Gentle Paws

    “Wasn't sure where to take my little scaredy dog, Trixie, but she needed a nail trimming bad.”

    Mentioned in 2 reviews

    Read more highlights

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    DO NOT BRING YOUR DOG HERE. These people do not care about your dogs and will return them in…read morehorrible states. I used to have no issues with Paw Sweet Paw years ago but after just brining my 1yr old rescue here twice that was enough. First time he was return smelling awful, accidents happen. Second time boarding with them (12 hours) he was returned to me COVERED in both pee and actual poop on him. Before he was return the second time, the staff told me he had a "little accident" and asked if I wanted him bathed or just wiped down. After already waiting an extra 1.5 hours because of the cut operational hours, I said just wiped down him down and I'll bath him later. It was clearly not a little accident and wasn't even wiped down. The attendant brought him out less than a minute later. Wiping down a dirty, poop covered dog would take longer than one minute. The extent of the odor took 3 baths and he is now dealing with multiple stomach issues results in vomiting and diarrhea. He also was returned with a clearly visible scab and swelling on his nose. Trying to contact management has been extremely disappointing after a very disappointing 12 hr dog boarding visit. The asst. manager seemed to be the only one to take the time to respond and discuss these issues, but very limited to how she can remedy or alleviate some of these issues. I have been waiting for a week now on Janelle, the top Manager of both locations to reach out with fur to we discussions about the incredibly low standards, cleanliness, and overall care for our pets staying there. Seems like Janelle couldn't care less for the well-being of the dogs she is being entrusted to take care of while she is the one in charge from what I've been told.

    Magic Pet Spa

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    I recently found myself on a mission to pamper my dog after her mobile groomer was unavailable for…read morea while. She definitely needed some TLC! After reaching out to several grooming places for quotes, one place stood out--they called me back promptly after I expressed my interest, and they offered a fantastic first-time customer discount, which I thought was a wonderful touch. I took my dog there, unsure of what to expect but hopeful. To my surprise, she seemed incredibly comfortable with the groomer right away, which is unusual because she's typically a bit skittish around new people. I was amazed when she walked over to the scale on command and actually sat down--a feat she rarely accomplishes with anyone other than me! I explained exactly what I wanted, dropped her off, and to my delight, I received a call much sooner than expected saying she was ready. When I picked her up, she looked absolutely fabulous! I did ask for a little touch-up in one area--a tidy-up for her bottom--and the groomer took care of it without any fuss. The best part? My dog was so calm and relaxed with the groomer. Given some past horror stories with other groomers, I couldn't believe how smoothly everything went this time. It was pure joy to see her happy and stress-free when I brought her home. While the prices felt a bit steep, I realized that having my dog groomed without the anxiety for her is totally worth it. I can't wait to bring her back for another pampering session!

    Took my dog in to get cleaned after a dirty but fun time at the beach. the inside is fairly clean…read moreand it actually doesn't smell like moist wet dog which i think is really common. I paid 45 for a bath for my dog with trimming and ear cleaning. I will say the guy who handles the front desk is kinda difficult to communicate with and i had a lot of struggles booking over the phone. My only thing is that I am not sure if they were understaffed or overbooked but the bath for her took almost 2 hours so I was waiting in the area for a pretty long time. Her coat and skin have actually been really good since bringing her, so I'll probably be back but hopefully the wait won't be as long

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    EveryDog has the single most important part of our puppy's development, and we could not be happier…read morethat we chose the EveryPup program for our furbaby! We brought him in at 13 weeks to the EveryPup Program, where he is in a clean and disinfected facility with other safe and healthy pups and he gets training every day by Dave. Almost from day 1 we started noticing huge changes, and he matured so rapidly it's like we have a different dog! He is very calm, polite and attentive, and has been able to self-regulate so well. Dave is always available for our questions and follow ups, and he sends over progress notes and photos every day from training sessions. We also would ask him about problem behavior such as counter surfing or jumping up on people to greet, and Dave would target those specific behaviors as well. We also appreciated how fast and quickly they acted on our puppy swallowing something he shouldn't have, and immediately gave him some hydrogen peroxide to get him to throw it up, which saved us from extremely expensive and likely traumatic vet visits and possible surgery. Very grateful! Every day we pick up our puppy he is so happy from a day of playing and getting love from all the staff, and is tired and ready for some cuddles and naps when he gets home. The staff here are so caring and really love each dog, I trust them to take care of our puppy. Highly recommend!

    I was visiting from Southern California and stopped in the store just to use the bathroom. Such a…read morecute store! The worker was so warm and friendly. So many unique items. They had a good selection of MLB neckerchiefs that easily attached thru his collar that I ended up buying a Dodger one for my dog.

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    The Spaw has been a great place to get my nervous little guy cleaned up! I love how good of a job…read morethey do and that I can trust them to work well with him. Everyone has been so nice and friendly every time we've gone. We will definitely go back!

    When you find a service provider that goes above and beyond, you MUST leave a review! The owner,…read moreCarrie, has taken such thorough care of my dog, Gracie. She did this at a point where I took my dog as a last ditch effort. My dog has extreme allergies (both food and environmental) and scratches ALL day long (if she's not eating or sleeping, she is scratching). Her skin was in terrible condition and she had been ripping her hair out and causing hot spots. When I say I took the dog in horrible condition, I am not exaggerating. Our Vet has given us advice (guesses) and given the dog prescriptions, supplements, injections, and tests....with ZERO improvement! I've spent thousands of dollars trying to get our dog healthy and nothing ever helped! Based on a recommendation to take Gracie to The Spaw I dove in telling myself this is the last time. If this fails, we will just do the best to let her live her life out as comfortably as possible, which is a sad place to be as a dog mom. She's not even 7 years old and she still has a lot of life to live. Meeting Carrie was the best thing that has ever happened to our dog! She recommended some specific testing and said that Shih Tzus often have low Zinc which can lead to skin issues. We had her tested by a Vet and sure enough, her Zinc was SO LOW!!! She made some suggestions about supplements we could give her. At a follow up test, we could see some improvement in her Zinc levels. She also said that it looks like my dog had mange and that Shih Tzus are also susceptible to mites. Our Vet never once mentioned that as a potential cause nor did she test for mange. We did a skin scraping with a different Vet who found no mites, but she suggested we put her on a mite medication for a couple of months. The stuff that came out of/off my dog was disgusting (old die off???)! Through skin cytology, we also confirmed Gracie had serious yeast overgrowth. That was not a mystery to me, because our house smelled so bad! I didn't even like to have people over because it was so embarrassing. Carrie gave Gracie sulfur baths and used some other amazing technologies on her; Ozone baths, red light, blue light, and micro bubbles to name a few. It was a lot of work, but I can tell you for the first time in years, I'm actually optimistic about Gracie's future AND my house no longer smells disgusting. We boarded her for a period of time so we could do some deep cleaning and reset our house before she returned. I'm so glad I made that initial call to The Spaw. Carrie truly loves my dog and my dog loves Carrie! When we drive to The Spaw my dog knows. When we hit Tustin Ranch Road from the 5 Freeway, Gracie starts going crazy! When we get there, she practically jumps out of the car. Thankfully, her harness is clipped in, so she can't get out of her car seat without help. ;) On the subject of Boarding: I love that The Spaw has staff on the premises 24 hours a day and that the dogs aren't locked in crates all day. I am so grateful to see my dog's hair growing back and for her to have noticeably more energy and MUCH less scratching! Carrie clearly loves animals and is a true blessing. She admitted that my dog's issues forced her to do deep dive research to find help for Gracie. I will forever be grateful for the life she has given back to my dog! She is much more than "a groomer!"

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    Jan's Gentle Paws - groomer - Updated October 2026

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