7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

Absolutely a TREMENDOUS job restructuring and sizing 4 rings for me. They are more gorgeous than…read morethe original!! Thanks cannot express my appreciation along with all the help I received

Always come here for my batteries and repairs. Just had an IMPOSSIBLE watch band removed,they…read morewouldn't give up! Definitely recommend

Great fast service. Affordable! I highly recommend smile jewelry for watch repairs and or products!…read moreHe did a great job fixing my Rolex!

This is the most fantastic jewelry store in the area! I visited 4 other places before finding…read moreGoldkost and none compare! I was looking for someone I could trust, with reasonable prices, and an honest understanding of the job I had for them. When I walked into Goldkost I was greeted by the most amazing group of individuals. I asked about custom jewelry as my husband had made me a ring and we were looking to add some flair to it. The ring is my most precious material item and I needed it to be well taken care of. The designer/jeweler/owner/most extraordinary gentleman aka Gene came from the back room and not only provided me with designs and options for my ring, he answered all of my questions, gave me a tour, and assured me my ring was in good hands. None of the other places I visited gave me options or could answer my simplest questions without making me feel inferior or just flat out didn't answer them. I am beyond thankful for the team at Goldkost for being far superior from start to finish with this process (Which only took a few days to complete)!!! In a world where customer service has seem to gone to the wayside it has been such a breath of fresh air working with Goldkost! I am in love with my "new" ring and it is one of a kind! The process was easy, the cost was super competitive, the staff/owners are unbelievable, and I will never go to another place ever. They have a way of making you feel just like family. The talent and abilities demonstrated to me here have made a customer for life! Thanks Goldkost! See you soon. Go see Gene, Noelle, and Lindsay today!!

Thank you Goldkost Jewelers! The work you did replacing the missing opal on my ring is fabulous and…read morethe price break is so appreciated! I'll definitely be back! For those of you reading this review let me say you won't be disappointed..

I give the lowest rating for the manager in charge of this location. I have been purchasing Lavian…read morejewelry from this company. My 1st purchase was in WA 2022 with lifetime guarantee, however Lavian has cancel lifetime guarantee. Now you have to pay. Spoke with manager who shows no interest on customers concerns. Because policies change my lifetime warranty has changed, without notice nor it is grandfather to the date of my previous purchased. My issues is mainly on the attitude of the manager who has poor attitude & more concern on his arrogance appearance. He needs to learn management skills thru his staffs.

​Came in here to resize my watch band which was $35, Walmart does it for free. It was an expensive…read morewatch so I wanted to make sure it wouldn't get scratched. There were 2 employees in the small space and I was the only customer. I was literally ignored for like 3 mins. How hard is it to say "be right with you" or even "hello". It made it very awkward. Also it took way too long for the watch. I had time to look around and the jewelry is fine but ridiculously expensive for the mid level brands they carry. I guess I wasn't dressed right to get attention in this place. Do yourself a favor, go somewhere else.

Came here to switch out the chain on my pearl necklace. Completed the job next business day and the…read morequality is great! Can't notice at all that my Jewelry had to be messed with to switch out the pendant/chain. Price was super reasonable and the customer service was fantastic. Will definitely come back for any jewellery needs!

Wow -- thank you so much for the care and time you put into helping us choose the perfect rings…read more It's clear you truly care about your work, and it shows in every step of the process. The customer service was exceptional, and we received our rings exactly when promised. We'll definitely be back. We appreciate you!

I had an amazing experience here! They were so helpful and so kind. They fixed my beautiful great…read moregreat grandmothers ring and made it look brand new. Not to mention they were so easy to talk to and get things handled. Super accommodating and great staff. I was helped by Justin and Amanda who made my experience the best. 10/10 would recommend.​

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.

If you are looking for a jeweler go here. Stop scrolling and go. They are local; fair and do…read moreexceptionally high quality work! I don't know how Michelle manages to know every customer by name but its like walking in to Cheers. I had a custom wrap created for my ring. It is absolutely stunning together and doesn't look like an after market add. You wont be sorry they are fair and honest with no pressure.

Service, creativity to redesign my old jewelry and they bought some of my old gold. Beautiful…read morerepair work as well.

Elite Fine Jewelers is truly the best! They have the most beautiful and unique jewelry pieces and…read moreif you have a vision for a piece, they'll bring it to life. Not to mention the staff makes the experience of buying jewelry truly enjoyable!

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.

I had a wonderful experience at London Gold! There were SO many beautiful items…read more Saul was exceptional- knowledgeable, personable, patient, and never pushy. He took the time to show me pieces, answer my questions, and made the entire experience both easy and enjoyable. I couldn't be happier with my purchase. I highly recommend London Gold, and especially Saul at the Peoria location. If you're looking for someone knowledgeable and trustworthy who truly cares about helping you find the right piece, definitely ask for him!

I can't say enough wonderful things about Steven, John, and Kevin at London Gold! They always…read moreprovide exceptional customer service and truly make me feel like family every time I walk through the door. During my visit, they cleaned my wedding ring, noticed a loose stone and tightened it, untangled one of my necklaces, and took the time to show me some beautiful jewelry I was interested in. They always go above and beyond, and their kindness, attention to detail, and genuine care for their customers never go unnoticed. It's so refreshing to receive such personal service. Thank you, Steven, John, and Kevin, for always making every visit such a great experience! I highly recommend London Gold!

This jewelry store has been around longer than most There is…read morea reason for this their customer service is excellent and they have a wonderful selection of jewelry and watches I have personally purchased several pieces from them and have been very happy I would highly recommend them if you want good customer service and help with purchasing any type of jewelry

This was my first visit to ED Marshall Jewelers and I was so impressed. I had some questions on…read morejewelry, dropped off my watch for a battery replacement (it's already done), and they were able to help me with a bracelet that needs repairs. I was treated so kind, and with such professionalism and care. I'll definitely be back! Highly recommended! This is a jewel in the West Valley!