This is written based upon MY experience and was not solicited by anyone…read more I have a Brother home computer inkjet printer (Model MFC-J995DW, now discontinued by Brother). Two weeks ago, I replaced the ink cartridges, using knock-offs because Brother's pricing is exorbitant (for me). At about the same time, the printer began acting erratically, including horrible printing and then stopping altogether due to a message stating paper jam. I followed ALL the steps stated by Brother for "clearing the jam." Without any exaggeration, I followed those steps precisely not fewer than 20 times spread over 2 days, and tried all several other things such as cleaning nozzles, cleaning rollers, unplugging, uninstalling/reinstalling drivers, etc., while frustration built. There was NO paper jam of any type, no staples, no paper clips, NO HELP FROM BROTHER (other than to send me the steps, again). I had been to Modern Office Equipment a few years ago with another printer, which they fixed, so finally took this one to them (now partnered with Royal Business Systems, Inc., located at 2717 N. Hogan St., Spokane 99207). Within 24 hours, they diagnosed my printer, found the issues (clogged nozzles, DUST on control tape which INDICATED a paper jam!) and cured the patient (100% operability), and for an incredibly fair and unexpected price! And honey on my biscuit, the two folks with whom I interacted (Reception/Intake AND the Tech) were as nice and pleasant as anyone I ever met. Today was a diamond.

We brought in a printer that had quit working, and asked them to call us before doing anything…read morewith a quote. When we didn't hear from them, we called, and were told the printer cartridge had frozen up, and it needed to be cleaned. Simple enough; we told them to go ahead and do it. They called later, and told us the bill was $90. $90?!?! We could have bought a new printer for that! We were billed for one hour of work. I didn't know people who cleaned printers made $90 an hour. Ridiculous. We will never go back, which is unfortunate, since we had plenty of business to throw their way. My advice? STAY AWAY! THEY WILL RIP YOU OFF!!!

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

Worst contract team ever. I wouldnt use these guys again if you paid me. Laurie Cunningham is…read moreespecially rude. Uninterested in fixing the issues they caused. I lost customers over their incompetence. Do yourself a favor and just go elsewhere. Management never returned calls or emails.

I was the embroidery manager until recently... Great place to work, employees are very kind and…read moregreat to work with, owner is so kind,

The team here does great work! Fast, friendly and helpful. I know I can count on them with my IT…read moreneeds.

Absolutely will not ever recommend this company to anyone. We have let our neighboring businesses…read moreknow to NOT switch to this company when they call for references! The tech folks are great when they come for repairs, not their fault. But our copier is not good quality and broken down so very often. We are close enough to the end of our service that we are going back to previous copiers and Royal Business Systems is refusing to help in any way! Just shows we are making the right choice....

We had specific requests for ergonomic work stations and due to the layout of our work space we had…read moreto get creative. Kershaws went above and beyond to make sure we got the correct dimensions to fit our space and they did an amazing job with the install (even after we requested they come back to adjust it a couple times for functionality-they didn't hesitate and were happy to make it right!) Highly recommended, great customer service with quality and affordable office furniture/supplies.

I have used Post Falls Computer about 4 times now. I…read morewouldn't try any other computer repair at this time for several reasons...He doesn't require the computer as long as the Box Computer Store...And, he analyzes what needs to be done and gets it done. I have recommended them, and will continue in the future. Five Stars.

Bill has been my computer guy for several years now. I trust him to the moon and back. He has…read morealways been available within a day. He's very friendly, helpful and loves dogs. I wouldn't trust anyone else to work on my computer.

We are a dental practice. We have worked with Cycrest for many years. They are always kind and very…read moreprofessional. They are prompt every time we need them. They keep our system's protected, and any technical issues taken care of. We couldn't do it without them. Great Big Thank you to the Cycrest Team:) Ranita Adams Romriell Family Dentistry

I've worked professionally with Cycrest for nearly 20 years. As a top level healthcare executive,…read moreI've brought Cycrest IT services into a number of companies as their new IT service provider. Each time, the planning, implementation and support provided has been very efficient and well focused. And - each time, computer performance, support and costs where positively impacted by Cycrest's professional staff. I recommend Cycrest for any industry segment. They have a large portfolio of clients, and have expertise in industry-specific applications that improve IT, workflow, and data management.

They are not taking ANY new framing work-too busy?!?!!! We ended up at Michael's and they did a…read moregreat job!

We have taken precious items - some inexpensive family mementos and others expensive art - to Kim…read moreover the last year. She gave each item, cheap or costly, the same artistic attention, suggesting frame and mat options which we hadn't considered. Her work is extremely professional and well done. Everything has been within the promised time frame, if not ahead of expectation! Five star work and a five star personality!