The team here does great work! Fast, friendly and helpful. I know I can count on them with my IT…read moreneeds.

Absolutely will not ever recommend this company to anyone. We have let our neighboring businesses…read moreknow to NOT switch to this company when they call for references! The tech folks are great when they come for repairs, not their fault. But our copier is not good quality and broken down so very often. We are close enough to the end of our service that we are going back to previous copiers and Royal Business Systems is refusing to help in any way! Just shows we are making the right choice....

Yesterday I went in during the afternoon to check out a couple of particular laptops that I had…read morebeen researching. No luck, but an associate showed me a Pavilion, which I did not want. She turned me around and showed me another computer and, as she assured me that this computer had many of the features that I wanted from the other computers, including the backlit keyboard, I bought it. Mistake. I opened the box, started the process of getting the computer going . . . and discovered she had pushed another Pavilion on me. I went to the web site and checked and it was a computer I had rejected because it DID NOT have many of the features I had stated that I wanted; no backlit keyboard for one . . . AND it was more expensive! I went back this morning, 8am, and returned the computer. The normal morning crew that I usually deal with was on duty and one man returned it and checked his phone . He found one of the computers I was ACTUALLY looking for at the Division store. 2 for the associate who seemed more interested in selling me something and getting me out of her hair. I'll add one back as I should have been paying better attention. I do research for a reason and I know what I want when I come it. 5 for the morning associate who fixed the problem and found me one of the computers that I was looking for. We'll average that to a 4.

Bought a McAfee Total Protection, 5 devices, $39.99. Went to install it and it required a 25-diget…read moremanufactures code which can be found on the enclosed card. No card in the box. I called and I'm told that all I have to is just go to this website. I did all I got was for $39.99 I can renew my subscription for $39.99 as the product expired on 22 September. I didn't buy this until 23 September. When I called for assistance, I was told that they don't repair computers. Not asking for a repair, just asking for assistance. So I spent $39.99 for a product that says I have to pay another $39.99 for protection and no customer service.

This is written based upon MY experience and was not solicited by anyone…read more I have a Brother home computer inkjet printer (Model MFC-J995DW, now discontinued by Brother). Two weeks ago, I replaced the ink cartridges, using knock-offs because Brother's pricing is exorbitant (for me). At about the same time, the printer began acting erratically, including horrible printing and then stopping altogether due to a message stating paper jam. I followed ALL the steps stated by Brother for "clearing the jam." Without any exaggeration, I followed those steps precisely not fewer than 20 times spread over 2 days, and tried all several other things such as cleaning nozzles, cleaning rollers, unplugging, uninstalling/reinstalling drivers, etc., while frustration built. There was NO paper jam of any type, no staples, no paper clips, NO HELP FROM BROTHER (other than to send me the steps, again). I had been to Modern Office Equipment a few years ago with another printer, which they fixed, so finally took this one to them (now partnered with Royal Business Systems, Inc., located at 2717 N. Hogan St., Spokane 99207). Within 24 hours, they diagnosed my printer, found the issues (clogged nozzles, DUST on control tape which INDICATED a paper jam!) and cured the patient (100% operability), and for an incredibly fair and unexpected price! And honey on my biscuit, the two folks with whom I interacted (Reception/Intake AND the Tech) were as nice and pleasant as anyone I ever met. Today was a diamond.

We brought in a printer that had quit working, and asked them to call us before doing anything…read morewith a quote. When we didn't hear from them, we called, and were told the printer cartridge had frozen up, and it needed to be cleaned. Simple enough; we told them to go ahead and do it. They called later, and told us the bill was $90. $90?!?! We could have bought a new printer for that! We were billed for one hour of work. I didn't know people who cleaned printers made $90 an hour. Ridiculous. We will never go back, which is unfortunate, since we had plenty of business to throw their way. My advice? STAY AWAY! THEY WILL RIP YOU OFF!!!

I have been a repeat customer of Davis for a few years and I can't say enough good things about…read morethem! Furniture is of great quality and priced to sell. Almost every time I have been in there, they have exactly what I am looking for and for a reasonable price. I most recently equipped a whole office with furniture from them (desk, chair, small file cabinet and side table) for what it would have cost to buy one new office chair from one of those chain office outlets. It's all trusted name brand furniture, in great shape and fits our needs perfectly. I will always go there first when looking for new office furniture items. In my opinion it is the best value in Spokane. PS. Talk to Joe!

I just bought a brand new chair from Davis and this place was great. I needed a new office chair…read moreand wasn't wanting to spend a small fortune like you would at some other stores or online. I had already boughten a chair online and it arrive broken and I battled with the company for months to fix it and they never did. This store exceeded my expectations. Upon arrival they immediately greeted me and asked me what my budget was and only showed me chairs within by budget which I thought was great because usually sales people want you to exceed your budget. My chair is super comfy and I am looking forward to using it for my online schooling. Will definitely return to purchase another chair or office furniture when needed.

We had specific requests for ergonomic work stations and due to the layout of our work space we had…read moreto get creative. Kershaws went above and beyond to make sure we got the correct dimensions to fit our space and they did an amazing job with the install (even after we requested they come back to adjust it a couple times for functionality-they didn't hesitate and were happy to make it right!) Highly recommended, great customer service with quality and affordable office furniture/supplies.

From the owner: Your Business Source…read more At Kershaw's we are big enough to get you the right product at the right price yet small enough to be flexible to the way you do business.Kershaw's was founded in Spokane in 1900 and has been providing products and services to the Spokane business community ever since. There have been many changes over the last 100 years but one thing remains consistent, our commitment to service.* Free Next Day Delivery* Fax or phone ordering* 1000 of the fastest moving items in stock in Spokane* Convenient Web Based Ordering * Featuring Favorites Lists* Manager's Approval * Options Let Kershaw's help you and your company save time and moneyAsk Us How.

Used them several times and here is my general consensus. You may save a few dollars but I don't…read morethink it is worth it. The refilled cartridges are not equal to originals. The printer doesn't recognize it, it frequently displays errors and the ink never lasts as long as the originals. I have tested this numerous times. So in the end you are probably the not really saving much and it is not worth the hassle.

I love their prices! And I'm recycling ! And you dont have to wait - they are already filled when…read moreyou get there. They actually make the cartridges in each store! I really am happy to find this place. I had no problems with the cartridges - they work great!

Stay far-far away from this company. The branch manager is a joke! Promise the world, delivers…read morenothing. Will never buy anything from them ever again. Terrible customer service on top of crappy equipment.

Terrible Customer Service Refuses to Fix Issues with printers that service customers Stuck with a…read morelease on them and get ZERO Help STAY CLEAR of this COmpany

I'm going to use this guy to retrieve the hard drive from my old Mac computer as soon as I can…read moreraise the cash. Computer work is always expensive so I'm not sure when the work will happen. I might even consider getting it repaired provided it isn't crazy to do.

Glad I looked beyond the usual choices for computer repair. Dennis was able to diagnose the problem…read morequickly and got my new laptop set up the same day. Friendly, knowledgeable, communicative - great combination! His services are affordable and I suspect that is why he has so many loyal customers. Will call him again if I need computer help.