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Food was delicious! Made to order and super fresh. The chicken katsu held its crispiness on the way home which I was impressed about. Disappointed that they forgot the katsu sauce though cause that's what is needed to complete the meal! Service could have been better. The cashier wasn't rude but wasn't friendly either. You can tell she was impatient about my ordering (and I wasn't even slow) and her tone wasn't nice either. Pros: -food was delicious -generous amount of protein per plate Cons: -busy parking lot -slightly rude service -one scoop of Mac salad was little -two scoops of rice were little too! -wish there were more broccoli in the vegetables portion In conclusion, I will stick to the temple city location because I've always had awesome and friendly service there!
I'm really disappointed with my experience here. According to my receipt, the employee who helped me was Daniela. From the start, she had a very unfriendly attitude and made me feel like I was inconveniencing her by ordering. She had an angry expression and was not welcoming at all. After placing my order, I went next door to grab food for my child and came back 20 minutes later to check if it was ready. When I asked if they had called my number yet, another employee reacted as if it were unreasonable for me to even ask, even though it had already been a while. Then, when it was time for my number to be called, she stood there repeating my number over and over, knowing it was mine and clearly just being rude. In total, I waited 30 minutes, which feels excessive for fast food. The restaurant was completely packed, and we had to wait 30 minutes just to get a table. Seeing how busy it was, I assumed the food would be worth the wait. Unfortunately, it wasn't. The chicken was extremely salty and basically inedible. I could only manage a few bites. We ended up leaving still hungry and very unhappy. Overall, this visit was a complete letdown.
Ono always delivers with big serving of plate full of meat and rice. Chicken combo plate is always our go to. The hubby likes the bbq chicken and I like the chicken katsu. It's $13 per plate now Mac salad is solid as always. Really big cup of soda. No shame in sharing 1. Musubi's come in 2's and you can choose spam, beef, or chicken. Ratio of beef and rice is not too bad, but it is a lot of rice. You can probably get full from 2. Staffs are friendly and place looks nice and bright inside now.
After a long day at the snow we like to come here to eat. It's quick and delicious. I ordered fish. It was fresh and warm. They gave additional salad dressing so we can add and it was usually needed. I used to add katsu sauce to the salad when there used to be not enough dressing. Employees were friendly. My dad and I sat at the tables and devoured our food. It hits the spot.
What's up: Grabbing food for dinner and it had been a while since we've had food from Ono. I'm craving some of their macaroni salad! Parking: Located in the Rosemead Place Shopping Center, parking can be difficult in that little corner where the Ono is located. If you're lucky, you might be able to snag a spot. If not, there's always more parking elsewhere if you don't mind a bit of walking. I usually park closer to the side with Cold Stone and Rose City Pizza and walk over...less parking frustration! Environment: Walking in, you'll see the order counter straight ahead. They have a few tables indoors where you can eat. Since we placed our order online, we went to the area marked with "Online and Prepaid Orders". After a short wait, I picked up my order and was off. What was ordered: - Hawaiian BBQ Chicken (yummy chicken and macaroni salad. Drizzle that teriyaki sauce for more yum) Yay/Nay/Meh: Yay. The food at Ono was as good as I remembered. That macaroni salad gets me every time. Pick up was easy and I was out in no time. Credit cards are accepted.
Ono's is so nostalgic to me because I use to get it after my collegiate games. I always get the pick two because I like the salad just a bit more than I do of the mac salad (unpopular opinion). Also no sauce on my salad! They packed my bowl and I was not able to finish all at once. Ate it the day after and it was still very good! The katsu was so crispy and I wish I ate more of that the first day of eating it so it stayed crispy. The location was very clean and food came out very fast. I will be coming back to Onos soon! Stop by this location!
I was craving Macaroni Salad and Spam Musubi. The portions here also huge! I finished the Macaroni Salad first. Afterwards, I ate the Spam Musubi the next day. The Macaroni Salad was decent. Good amount of pasta. However, the sauce mixed with it tasted weird. A bit too tangy. I would not get this again. Spam Musubi: Two of those were hella hefty! The rice was good and thick. The Spam was also tasty. Eating this made me missed my Mom. Service was delivered via Uber Eats with plenty of napkins.
I've always enjoyed onos and this place is no different. Picked up an online order at 7:30 and had no issues. They pack tons of sauce for you for pickup which is also nice. I tried out the bbq beef musubi for the first time and would say it's worth a try, personally feel like it's better than the spam musubi. For the mains I got the melemele curry chicken and it tasted like it had some Indian spices. Overall pretty good but don't know if I'd go to onos for that. The second main I had was the kalbi short ribs and they were fire as always. Overall a pretty good experience!
1 year ago
I don't think I've been ever been to Ono, but I was at an LAFC game the night before and because they won, they were doing a promo for 6.99 lunch plate. I believe when they say lunch you can order this plate all day. And to use the promo, you will need to order online and use the promo code. The ordering took awhile for me because the sign in process took forever (not the restaurants fault) but once I ordered they gave me a time, so I showed up around the time. I think all of SGV had the same idea because there were sooo many people ordering and picking up. The problem I had with the restaurant is that they were way understaffed for this promo day, so if you're not there when your order is called, then they won't call it again. So, you kind of have to flag down the employee (who is also trying to a million other things) and it's hard. I got lucky cuz I had 2 seperate orders and right when I came in they called one of my order and I waited about a minutes for my other order. I would definitely suggest getting there a little earlier to make sure you hear your name called. Aside from the ordering and picking up experience, for a promo lunch plate, it was pretty good deal. I got the Hawaiian plate and they gave me tons of chicken and side. Chicken also was pretty juicy for a fast food place. I definitely will be back to Ono. read more
10 days ago
Food was delicious! Made to order and super fresh. The chicken katsu held its crispiness on the way home which I was impressed about. Disappointed that they forgot the katsu sauce though cause that's what is needed to complete the meal! Service could have been better. The cashier wasn't rude but wasn't friendly either. You can tell she was impatient about my ordering (and I wasn't even slow) and her tone wasn't nice either. Pros: -food was delicious -generous amount of protein per plate Cons: -busy parking lot -slightly rude service -one scoop of Mac salad was little -two scoops of rice were little too! -wish there were more broccoli in the vegetables portion In conclusion, I will stick to the temple city location because I've always had awesome and friendly service there! read more
3 months ago
When I went in to place my order, there were only a few people waiting there.Then almost 30mins still waiting ，Waste my time ，Unfriendly toward Asians.The waiter's expression was impatient and his words showed discrimination.If this is a place that sells tacos even no english is fine. read more
4 months ago
7 months ago
I'm really disappointed with my experience here. According to my receipt, the employee who helped me was Daniela. From the start, she had a very unfriendly attitude and made me feel like I was inconveniencing her by ordering. She had an angry expression and was not welcoming at all. After placing my order, I went next door to grab food for my child and came back 20 minutes later to check if it was ready. When I asked if they had called my number yet, another employee reacted as if it were unreasonable for me to even ask, even though it had already been a while. Then, when it was time for my number to be called, she stood there repeating my number over and over, knowing it was mine and clearly just being rude. In total, I waited 30 minutes, which feels excessive for fast food. The restaurant was completely packed, and we had to wait 30 minutes just to get a table. Seeing how busy it was, I assumed the food would be worth the wait. Unfortunately, it wasn't. The chicken was extremely salty and basically inedible. I could only manage a few bites. We ended up leaving still hungry and very unhappy. Overall, this visit was a complete letdown. read more
9 months ago
Ono always delivers with big serving of plate full of meat and rice. Chicken combo plate is always our go to. The hubby likes the bbq chicken and I like the chicken katsu. It's $13 per plate now Mac salad is solid as always. Really big cup of soda. No shame in sharing 1. Musubi's come in 2's and you can choose spam, beef, or chicken. Ratio of beef and rice is not too bad, but it is a lot of rice. You can probably get full from 2. Staffs are friendly and place looks nice and bright inside now. read more
8 months ago
2 years ago
After a long day at the snow we like to come here to eat. It's quick and delicious. I ordered fish. It was fresh and warm. They gave additional salad dressing so we can add and it was usually needed. I used to add katsu sauce to the salad when there used to be not enough dressing. Employees were friendly. My dad and I sat at the tables and devoured our food. It hits the spot. read more
What's up: Grabbing food for dinner and it had been a while since we've had food from Ono. I'm craving some of their macaroni salad! Parking: Located in the Rosemead Place Shopping Center, parking can be difficult in that little corner where the Ono is located. If you're lucky, you might be able to snag a spot. If not, there's always more parking elsewhere if you don't mind a bit of walking. I usually park closer to the side with Cold Stone and Rose City Pizza and walk over...less parking frustration! Environment: Walking in, you'll see the order counter straight ahead. They have a few tables indoors where you can eat. Since we placed our order online, we went to the area marked with "Online and Prepaid Orders". After a short wait, I picked up my order and was off. What was ordered: - Hawaiian BBQ Chicken (yummy chicken and macaroni salad. Drizzle that teriyaki sauce for more yum) Yay/Nay/Meh: Yay. The food at Ono was as good as I remembered. That macaroni salad gets me every time. Pick up was easy and I was out in no time. Credit cards are accepted. read more
11 months ago
1 year ago
Ono's is so nostalgic to me because I use to get it after my collegiate games. I always get the pick two because I like the salad just a bit more than I do of the mac salad (unpopular opinion). Also no sauce on my salad! They packed my bowl and I was not able to finish all at once. Ate it the day after and it was still very good! The katsu was so crispy and I wish I ate more of that the first day of eating it so it stayed crispy. The location was very clean and food came out very fast. I will be coming back to Onos soon! Stop by this location! read more
2 years ago
I was craving Macaroni Salad and Spam Musubi. The portions here also huge! I finished the Macaroni Salad first. Afterwards, I ate the Spam Musubi the next day. The Macaroni Salad was decent. Good amount of pasta. However, the sauce mixed with it tasted weird. A bit too tangy. I would not get this again. Spam Musubi: Two of those were hella hefty! The rice was good and thick. The Spam was also tasty. Eating this made me missed my Mom. Service was delivered via Uber Eats with plenty of napkins. read more
Business owner information
John O.
Thank you for the positive feedback! We hope to see you again soon!
I've always enjoyed onos and this place is no different. Picked up an online order at 7:30 and had no issues. They pack tons of sauce for you for pickup which is also nice. I tried out the bbq beef musubi for the first time and would say it's worth a try, personally feel like it's better than the spam musubi. For the mains I got the melemele curry chicken and it tasted like it had some Indian spices. Overall pretty good but don't know if I'd go to onos for that. The second main I had was the kalbi short ribs and they were fire as always. Overall a pretty good experience! read more
Business owner information
John O.
Thank you for your review! We hope you join us again soon!
1 year ago
Ono is one of my favorite go-to meals when I want some etching satisfying and most importantly, to get me full! I've never dined at the Rosemead location yet but thanks to the Yelp Elite event I was glad it introduced me to this branch. Ashley was so helpful and such a sweetheart when coming to take my order. Although I've had Ono before, I felt like trying something new and letting Ashely choose for me. She was able to answer all my questions, give me suggestions, and allowed me to alter some of the order to encompass everything I wanted. Thank you! I was lucky to get in right before the dinner rush to order but never felt rushed. The service was quick, my order being ready in about 5 minutes. The food was hot and fresh and smelled amazing. I always love their BBQ Chicken and Beef. Tender chicken made with thigh so you know it's gonna be good. Galbi sometimes is hit or miss but I just wanted to try it, bit oily in general. Veggies under are always just good to cut through the meat but THE MAC SALAD. I usually order extra but it's always a staple when it comes to Ono orders. My partner said the katsu was really crispy and had a good amount of meat. Biggest advice is to NOT LEAVE WITHOUT SAUCE. If anything ask for extra if you like sipping like me. Shoutout to Ashely to remind me before I left. Spam Musubi is ok, I wish it had more sauce or egg but tbh it's what you get and is still a good side. Otherwise, I will always order from this location now because everything was super solid. Tysm Ono Rosemead! tip: parking is kinda hard so be patient read more
Background On Review: Over many long moons, I decided it was finally time to write a review. Credit Cards: They're accepted Restroom: They do have restrooms, but they're not accessible during this time due to the coronavirus. Location/Parking: Located between Subway and Panda Express. Parking can be a bit stressful depending on the time of day you go. Due to the stay at home order, parking can be had with less stress. Ambiance/Decor: Nice ambiance with modern furnishings. There is a 10 person limit at the shop now. Also, there is plexi glass that protects the staffer behind the register Service: Staffers are nice, friendly, and attentive. Food comes out at a decent time also. Just make a mental note that it's only delivery or take out only. Food: The usual suspects are the lemon pepper chicken, chicken katsu, chicken breast, bbq chicken, and the spam masubi. The mac salad is out of this world amazing. Depending how much of a fatty I want to be, I either double or triple up on the mac salad and forgo the the usual sides of rice and vegetables that is included with their meals. read more
2 years ago
This location is usually good I prefer this location and come here often because I know the food is excellent but sad to say not today. I got a to go order of the BBQ chicken and it was burned and tasted charred I don't want it to seem like I'm attacking them but this is the second time and I want them to take notice that this happened with the same cook. But overall I hope they do something so it doesn't happen again because I was so expected to eat and instead had to throw it away. read more
3 years ago
Ordered the bbq mixed and all I got is bbq chicken. Had to paid more for less. Not going to call and make a big deal. I just feel so bad :((. I really wanted the mixed bbq, I wanted beef. Pregnant 5 months and I'm literally crying right now. Should have check before left with the order :(((((( read more
7 years ago
I'm no expert when it comes to Hawaiian food, but I will say this place is not bad! I came here with my mom the other day to have a light snack before taking on some of other tasks for the day, so we decided to make a pitstop here. We ordered two spam musubis and two scoops of macaroni salad along with a small soda. Our total ended up costing us about $11. A little pricier for a smaller side items, but definitely worth the price, especially for the macaroni salad! The macaroni salad is very creamy! I easily could've ate five scoops, but the guilt would've been real! The musubis are pretty good, but I wish the Spam:rice ratio was better. It was more like 75% rice and 25% spam. Hook me up with that Spam, Ono! read more
2 years ago
In case my kids or I get some type of sickness I'm documenting this.... See uncooked chicken we all already ate. read more
2 years ago
Deceptive advertising. Where is my house dressing? A drip, compare my salad to the picture perfect advertising photo. If not deceptive then must be bait and switch. And if you were to ask for more dressing they will charge you $0.50. Every time not just once. Salad - dressing = veggie. read more
5 years ago
Ordered a plate with kalua and bbq chicken, got home and only saw a plate of rice. It wasnt busy either so one of the 3 cooks in the back dropped the ball. I might have understood if it had only one protein missing but both missing is inexcusable. I love Onos in Monterey Park, the one next to the Costco with the drive thru. read more
4 years ago
I truly love the spice of melemele curry chicken and would not mind getting it again with all the other stuff I got like Kalbi Short Ribs & Hawaiian BBQ Beef Musubi. Everything was so good! I love Ono's! So efficient to just pick up and go/eat after ordering online. read more
Business owner information
John O.
Thank you for your review! We hope you join us again soon!
3 years ago
6 years ago
I have to give a shout out to the two latino cooks! We have some tough times right now and many people are using any excuse to not develop a work ethic. Today, the two cooks were hustling to get many orders done! Talk about multi tasking! I was waiting extra time for my island fire chicken, and these two would not stop. My food came and it taste awesome and fresh! Great hardworking cooks, give you great food! Completely makes up for waiting a little extra! Support businesses with hard working folks! read more
6 years ago
COVID SAFETY: Everyone was wearing a mask. Social distancing guidelines were followed. CUSTOMER SERVICE: I was very disappointed with the service here. First, my friend had asked the cashier before ordering if she can order the aloha plate and substitute the salad with macaroni instead. The cashier said yes so she ordered and paid. As we were waiting for our food, the cashier called her back and said she couldn't substitute it so my friend ended up ordering the extra side which if she was told that they couldn't substitute it to begin with, she could've just ordered the add-on side but instead, had to pay the full price of the side. Secondly, I ordered an aloha plate with chicken katsu and island white fish but I was only given the chicken katsu. I didn't open my food until I got home and was disappointed that they did not get my order correct. Overall: I will not be coming back here. Poor service. read more
2 years ago
3 years ago
3 years ago
It's been awhile since I had Hawaiian BBQ so I came here for lunch. My cousin that brought me here suggested the Ono Hawaiian BBQ Mix which consists of BBQ Chicken, BBQ Beef, and Kailbi Short Ribs. Served with rice and Macaroni Salad the meal is a meat lover's afternoon delight. Even with the available sauces I've felt that they were unnecessary because the meats were so flavorful already. The short ribs were nice and tender from the fat and sweet savory BBQ sauce - like eating meat candy. The chicken was great too with its tangy smokey flavor. The beef was also enjoyable but was eclipsed by the short ribs. Being a glutton I also had a Spam Musubi which is fried Spam with Japanese rice wrapped in Seaweed. Quite good. All and all it was quite enjoyable with the great efficient service. Definitely be coming back! read more
5 years ago
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More info about Ono Hawaiian BBQ
3638 Rosemead Blvd
Rosemead, CA 91770
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(626) 572-9688
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http://www.onohawaiianbbq.com
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