Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

This is the third time we used their services. Amazing. Our driver (Katrina) got us to the…read moreairport and home from the airport on time. She is amazing. Thank you so much for the trip.

****BEWARE** I called this company and set a ride well…read morebefore I travelled out of the Ontario Airport. The car never arrived, good thing I had a backup plan. When I called him, he never returned the call. I would NEVER use this company again. I would rate him a -10. So you took an order knowing you were out of business. You are an idiot!!

For some reason, this business doesn't want to give out rates for their services. Every other…read moreshuttle business gives a hassle free quote up front, but Airportago wants to drag it out, waste my time and report back to him. I contacted someone else, they gave me a price that made sense and I booked it. It took 3 minutes. Too bad, since we wanted to support a small business.

Conrad took my elderly family to the airport. They have bad joints and he patiently helped them in…read moreand out. Beautiful, roomy, new vehicle. Came 15 mins early, a huge win for my family! He was so kind and thoughtful and took their bags up to the check-in for them. I knew upon meeting him that my precious cargo was in good hands.

great company i've worked with them for many years always on time never late. Excellent drivers…read morethey drive very cautious. They're very respectful very helpful. It's definitely a company that you want to use for all your transportation needs.

Ok experience, have not hire their service since covid which is about 5 years. Suddenly the price…read morewent up so much , 140$ to LAX used to be 65-70$

Reasonably priced, professional and efficient transport from the suburbs to and from LAX. Door to…read moredoor private car or ride share available without having to do 6-8 stops like other companies. Jessie was easy to work with and a great driver assisting with a last minute booking Christmas Day. Highly recommend! Thanks!!

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

They were on time and ir was easy to communicate nuisances of our pickup from LAX. It is costly…read morefrom Costa Mesa to LAX but it's a long way and better than leaving a car long term at LAX.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

Excellent friendly service by Jonathan, as well as a great confirmation phone call the night before…read moreto confirm our next day morning pickup. Great car, friendly driver, a lot of space and curbside pickup at LAX is effortless. Highly recommended for sure, thanks!

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

5am flight out of LAX, needed a pick up in the IE at 2:30am and the driver was here at 2:15am. On…read moreour return. our flight was delayed by 4 hrs and they stayed in communication the entire time, letting us know that they'll be there. Great communications, goes above and beyond, and prompt. The vehicles were clean and drivers are safe drivers. My kid left his baseball hat in the van when we got to the airport and they came back to the airport to drop off his hat. Will definitely use this company again.

Maggie was a great driver and her SUV was pristine and comfortable. I'd hire her again anytime!…read more Great company.

I needed a last minute limo for my daughter and her friends and they were able to get me one that…read morewas perfect for the 4 girls. Marti was an exceptional driver and kept me updated until they were home safely. I will definitely use them again and refer them out!

Had an emergency situation and Gerardo did me a solid! I will forever use this company or the one…read morehe recommended in my particular emergent situation. Stand up guy with great integrity. Made calls for me and texted me information. I highly recommend this company!! Thanks Gerardo, for doing me a solid.

They have the best chauffeurs in the county. Cars are always immaculate and the managers are…read moreexcellent.

They were very accommodating when I had to cancel and I am hoping to book them in the future.read more