I am writing to express my profound dissatisfaction with the service I received from One Hour upholstery. My recent experience was truly disappointing and fell far short of the promised standards.
Initially, the estimate for installing new leather on my car seats was two working days and $800. However, the project stretched to over two weeks, and upon initial pickup, one seat was incorrectly completed. After paying the initial bill, I returned for the remaining piece, only to be hit with an additional $400 charge for "extra work" by Luis. Furthermore, the rear seat did not fit due to reversed springs, necessitating another week-long wait and an additional trip. This resulted in three weeks and five visits to your shop, instead of the promised two days and two trips.
One Hour's time and cost estimates proved completely inaccurate. Their service was marked by significant delays, unexpected charges, and substandard workmanship. For anyone seeking quality work, timely completion, and adherence to budget, I strongly advise taking your business elsewhere. read more