Great timely service. Gave accurate pricing, kept me informed about the appointment. Took care of…read morerekeying and fixing a door. Will use them again

Dustin was super friendly and efficient. Took only a few minutes to get my issue sorted out. Thanks!read more

I've used Mister Key's fantastic reliable service twice now and will be recommending him to local…read morefriends. The first time he helped us change multiple locks after a move-in, plus he adjusted a very crooked doorknob and put in a peephole at a height accessible for a wheelchair user. (I really appreciated that he asked me for my input and had me test the height before drilling. He never once commented on or asked about my disability, just treating me with friendly respect like any other customer.) He also tried to rework a smaller lock system for us with multiple trips to the hardware store and was honest with us about why it wouldn't be possible, with suggestions for what else to try that was beyond his scope. Though I suspect that was frustrating for him, he never got angry but stayed level-headed and kind. Weeks later he came by to fix a mistake I made in buying an extra key at the Minute Key at the hardware store. Though he'd given us plenty of good quality extra keys, I was tempted by the pretty design. I had even splurged on whatever extra pricey service the Minute Key offered to buff the edges of the key so it'd be "guaranteed" to work better. And what did it do? The very first time I put it in the lock, it got so stuck it wouldn't even turn! A family member experienced in these things tried graphite on it and it wouldn't budge, but I knew John would be able to help. He came out promptly, didn't give me a lecture or anything about using the Minute Key (I was already so embarrassed) and made sure I knew he could always provide me with good quality extra keys. After he got the bad key out, he did a good job explaining why the lock was technically useable but might be damaged and at risk for getting stuck again. He knew we're on a budget, so I appreciated having an affordable option with the risks explained, but in the end I decided to have him re-install a new deadbolt. He got the job done quickly and carefully at a very reasonable price. I feel safer with new locks in place and also safer knowing John is just a text or call away if I make another mistake (though I promise I've learned my lesson)! Thanks, John!

Turns out our city requires an alarm permit and fines you if the police respond to an unregistered…read moresystem. I had no idea and neither company I'd talked to before mentioned it. She brought it up on the first call, emailed me the form with the equipment section already filled in, and told me which office to send it to. Took ten minutes. Would've been a nasty surprise to find out the hard way.

Fast and easy. Great prices too. I will definitely be coming back if I need anything.read more

Quality key cuts at an affordable price. The staff is very knowledgeable and ready to help.read more

Communication and attention to detail just wasn't there for me. First visit got 2 out of 3…read moresmartlocks installed, but couldnt finish the job because either they didnt have the right equipment or only the other guy could do a fresh install, not sure because I got a different answer each time I asked. Totally fine, I figured it was my mistake in describing the project somehow so I was willing to pay the $85 visit fee a second time to get it wrapped up. Scheduled for the next day at noon but because it took me 18 min to respond to a confirmation text I received at 11:40 my appointment was bumped down in priority and arrival time became sometime after 1pm. I was happy to wait for a bit, I know these kind of things usually need some wiggle room, and as long as we could have wrapped up by 2 pm it would have been fine. The issue was the person I was trying to get a timeline from got so defensive immediately and talked my ear off about how the delay was my fault. I just didn't feel confident my time would be respected. I easily found another service to install my third lock (and straighten out the first two that were put in a bit crookedly) for less money and with a policy of keeping set appointment times. Seems like this place might be good for key emergencies but unless you have the time to wait by the phone I wouldn't schedule them.

Responded immediately to my inqury through Yelp and was at my house within a couple of hours,…read moreupdating me by text on his arrival. My problem was an easy fix. Paid by ApplePay. Really great experience.

Nobody ever wants to have to call a locksmith, but when you do - it's best that they're fair…read morepriced, prompt and friendly. Bentley Locksmith was all of those things, helping to make my lockout situation in Dripping Springs less painful. Highly recommend.

From the owner: Since 1991 Bentley Locksmith has been serving residential and commercial customers in the Austin…read morearea including Dripping Springs, Westlake, Sunset Valley, Lakeway and Bee Cave. We specialize in residential lock rekey, lock repair, door hardware upgrades, digital keyless entry and wireless entry systems. We also work commercially with access control, door closers, panic devices and other special application installation. Call today for a friendly, free estimate!

I had a smart lock on a condo that I had lost the physical key for, and he was able to replace the…read morecylinder (I think hahaha, not my area of expertise) and give me a set of new keys. He was super quick to respond, came out the next day, and got it done in under 40 min! On top of that, I had mentioned an annoying back sliding door that wouldn't lock and he was able to fix that for me as well. Super nice, reasonable price, would recommend and would use again!

I had a fairly complex project. The guy came out multiple times. He was clearly super knowledgeable…read moreand helpful. I worked with several other locksmiths who gave me incorrect advice and one who thought they could do it but couldn't. The value for the service received was exceptional (honestly they undercharged IMO).

Simon came and did additional work for us. Couldn't ask for…read moreany more friendly, polite, and dedicated service. He came on time, went and got coffee while I ran to Lowe's to get the correct Ring equipment then stayed as long as was necessary to ensure the RING was working correctly. Simon has the patience of Job and we will call this company WHENEVER we need lock and key services!!!

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in…read moreAustin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service!

Steve to the rescue. My daughter locked herself out of her 2013 Jeep Wrangler while pumping gas at…read moreH-E-B in Wimberley. Steve was able to come within about 20 mins and had her in her vehicle and back on the road quickly. We appreciate Steve!

The owner came by my place of business and picked up the very odd key that needed to be made. He…read moretook it and was back speedy quick with a new key that worked perfectly! Very friendly owner and very fairly priced. Thank You! Thank You!

I was locked out of my home second day of New Year. Called many locksmiths but they weren't about…read moregiving any type of deals or offering any discounts. He came thru for us. Met me at my home when we agreed upon and within 10 minutes I was sitting on my couch sipping on coffee. I would highly recommend his services. And if needed will call him without hesitation.

Terrific services. I locked myself out of the house on a…read moreFriday night. After reaching out to them, they gave a reasonable quote and a good quick ETA. The responding technician showed up within about 25 min and got me in without any damages or hidden fees. Id definitely recommend them.

My car battery died while in the garage. I couldn't get it to my usual car…read moreservice people so I looked up Car Lockout Austin to have a battery picked up and installed in my car. A person was sent within 6 hours and he did buy a battery at Auto Zone. And he installed it for me within 15 minutes of arriving. The battery cost $225 which I expected but the final fee for that and the installation was almost $700! TOTALLY UNEXPECTED. Just a warning to get an accurate quote before committing to this service. MY fault. Maybe better to hire a tow truck. (The service man was very nice that installed my battery)

From the owner: Let us be your roadside guardians, offering assistance with Vehicle Lockouts, Gas Delivery,…read moreJumpstarts & Tire Replacements!