What a great company. I scheduled and they sent a great tech that changed out 2 locks in no time!…read more What a professional! I highly recommend!

Andrew saved my day! I had an emergent situation late in the evening on a Friday, and needed…read moremultiple locks changed in my house for safety. Andrew was at my house quickly and did the job in no time. He was even able to make me duplicates of the keys. I highly recommend Sure Lock New Braunfels service that was reasonable, and professional. I was able to sleep soundly and feel safe that night after having my locks secure. They also service car locks which is good to know for the future. Thank you again!

Above and beyond service. She was flexible to my needs, being that i was jn a bit of a pinch. She…read moredidnt take advantage of that either, worked with me and fit me into her schedule on short notice. She is thorough and asked questions specific to the locks/knobs and knew exactly what to do when she arrived. This is a professional with a heart of gold. She made sure the keys were cut perfectly, no nickel and dime'ing on price, totally worth the service all the way. I wish my locks needed rekeying more often, just to have her services again. No hype.

I locked my keys in my car and PLB got to me within 30 minutes! I was so relieved. Not only that -…read more by she only charged $60 for my service which is a THIRD of what some companies were charging.

100000/10 recommend!! Adrian was amazing. I haven't…read moreexperienced service like this in a long time. I called, got a quote, and he actually offered a better solution than what I was originally looking for. He fixed my issue super fast! He's extremely reliable, knowledgeable, and kind. His pricing was more than fair, and I really appreciated that he didn't take advantage of my lack of knowledge. I truly can't recommend him enough and am so grateful for the help!

I needed a key cut for my Xterra and Adrian came back with a super reasonable quote. I drove out to…read morehim and 15 minutes later I had a working key. He even gave me the key code so that if I ever need an emergency key cut, I could just give the locksmith that information and they could cut it straight away. Well, he's the only locksmith I'll be using in the future and I'll be sure to send everyone I know his way! This is exactly the kind of business you want to deal with: honest, responsive and professional!

This was the best service for a stressful situation. I locked my keys in the car with the engine…read morerunning and within 10min they found a locksmith to come help me - Dillon showed up in less than 10min and had my car unlocked in under 5min. He was extremely friendly and professional and quick! 10/10 recommend. Worth every penny!

I needed another key for my 2014 Honda CRV. I just walked in and in about 15 minutes, I had another…read morekey for my car. It had to be programmed to work with my car. Very reasonable price. Great professional service. I live in New Braunfels and it feels great to give them my business. Plus, I really needed their help.

Needing a professional locksmith to create duplicate keys that the standard Walmart key kiosk could…read morenot, I came across Priest Lock and Key. Come to find that they do not have a brick-and-mortar location but instead are 100% mobile and available 24 hrs a day. The person I spoke with told me that there is a standard service charge to come to your location (call to get current charge) which I didn't want to pay for such a small job, but he did tell me that I could meet one of the trucks at a current job site at no cost.....giddy up! The job site was not too far and the tech was given my contact information and would be expecting me. I get to the site and the tech was able to knock out the job really quick and for cheap. They can take credit cards payments on site and I was done in less than 10 minutes. I will keep their number in my contact list.

Called to get a quote! The guy who answered the phone was the absolute worst by asking a million…read morequestions as if I was on a witness stand. Dude, I need a locksmith, not a judge and jury! My first instinct told me not to call this place because of the business name. I should've followed my instincts.

Great work Awesome communication…read more Will use them again, came out in 24 hours and did a solid job Thanks

Excellent experience from start to finish. We requested several quotes for a keypad lock…read moreinstallation, and Chris stood out immediately! He was helpful, knowledgeable, and took the time to understand exactly what we needed. The lock he recommended was significantly more affordable than others we were quoted, while still meeting all our requirements. Installation was smooth and efficient, and Chris was very pleasant to work with. He also provided a one-year warranty and made it clear we could reach out anytime for future service. It's rare to find businesses that combine fair pricing, genuine care for the customer experience, and high-quality work, but Sentinel Lock and Key delivers on all three. If I ever need a locksmith again, they'll be my first call.

They have been servicing my rental units in Lockhart and Buda area over the past year. Great…read morecustomer service, working with professionalism. Prices are affordable. I recommend them 100%

Dan rekeyed 2 doors for me, Each door had two locks. He was very professional and in a very short…read moretime the doors were rekeyed. His price was reasonable. I will definitely call Dan again when I need locksmith services. I highly recommend him.

Could not have been nicer or more helpful. Well I had a big mess. We went through what I wanted and…read morehe gave me prices for each step and for steps we might have to add so I knew upfront what my charges should be. First my main deadbolt lock gave up the ghost and broke. Still had 2 locks, 1 in the knob and 1 on the storm door. So started looking at replacement locks and picked out something and went to install but the hole in my door was too small. So went and got one to fit "any door" at Home Depot. It didn't fit either. Was trying to figure out if I needed a handyman to increase the hole or if the locksmith could do that. Meanwhile in the same day the other 2 locks broke.By now it's Superbowl weekend. Well I'm a military widow so decide to not bother anyone on this weekend. I can just bar the door and stay home till it's fixed. I had already looked up locksmiths and they had a great review from someone I knew. So Monday I called. He fit me in between 2 already booked calls since I couldn't lock my door. So in less than 30 minutes he was here. It was a horrible mess. I had tried, so parts of 2 different locks were in use on the door. I had misplaced some needed screws. I had new handles I wanted instead of that key in knob broken handle. Didn't phase him, he didn't complain about the mess or the mixup I gave him but sorted it all out. Drilled the holes...in fact I needed yet another correction to the jam as well. My door had shifted. Maybe that why the locks started breaking? Made that deeper and even longer screws. Installed it all and made sure I could use it smoothly. Now they were my lock and handles so not warranted by him as they shouldn't be. I still have to go program at some point but for now the keys work just great! Told me what to make sure of and look for when I set it up and to call the locks customer service if I ran into problems with that. Really just part of an afternoon and I'm good to go once again. Fantastic service, a very reasonable price and done right. I will definitely use them again for any locks I need work on. And with an almost 60 year old house I'm sure I'll need more things . Very much 5 star service

Had a broken key (snapped in half) and they were able to copy it for an extremely reasonable price…read more As an aside, the value of a brick and mortar business with good customer service cannot be understated. I'm glad I was able to find them amongst a myriad of vehicle based locksmiths.

Quality key cuts at an affordable price. The staff is very knowledgeable and ready to help.read more

Thank you for helping me fix my car keys. I came in with 2 keys in bad condition and left in less…read morethan 30 minutes with 2 keys. I had a great experience and will recommend this place to anyone who needs help with their car keys.