Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

There is one serious problem with the standard 5-point rating scale, and My Computer Guy is a…read moreperfect example of the problem. He deserves at least 7 stars, maybe eight! He is professional. He is friendly. HE is VERY knowledgable. He removed the center monitor from my three screen set up. He replaced it with a new top of the line Lenovo with windows 11, a built in webcam, etc. He loaded Windows 11, reconfigures the three monitor setup. He cheked it all out to ensure everything was working perfectly. We said goodbye and he went his way. Then...the next day he sent me an eMail just to confirm that everything was still working 100%--(which is was, and still is). Whenever I need onsite tech services I never consider calling anyone other than My Computer Guy. Doesn't that sound like a seven on the five-point scale? Yeah, I thought so too.

After about 5 years of living in a Lennar-built "smart house", I was finally done with what they…read moredid to make it start. I learned that my internet comes in from the outside, to my router, to a switch, and then to the access points throughout the house. This is the setup for businesses, colleges, etc, and not really for the home users (which must be why Lennar changed to a different setup now). For the most part, it would work seamlessly, however, once every few months, something would go wrong and it would take me a day or two (of luck) to get it running away. I was sick of it and wanted a system more like a home user even if that meant a downgrade with how it worked. I contacted My Computer Guy for an SOS, and he replied immediately. He asked for more details about what I could let me know and we made an appointment a few days later due to my schedule. On the day of, My Computer Guy showed up and was very polite, proper, and professional. Also, ironically, my internet/wifi died after our initial conversation. If Tom had one goal, it was to, at least, get my wifi back. Happy wifi, happy wife, and then I have a happy life. We both headed to the basement so he could troubleshoot the issues. To me, it was just a bunch of wires connecting somewhere, someplace. He figured it out right away and started to troubleshoot the system. He would share some tips to improve my wifi/internet. After about 30 minutes, give or take, he found the problem, fixed the problem, and helped me install a normal user-friendly wifi system. Also, he gave me some recommendations to improve the overall system and helped me set it up. Overall, I would rate this business an A+. Friendly, professional, prompt, and very knowledgeable. Will continue to contact in the future for other IT-related issues and more.

My iPhone plummeted from my 4th story balcony. The front and back of the phone were severely…read moreshattered but surprisingly still useable. I wrapped it in Saran Wrap and put it back in my case to keep glass from going everywhere when I was on the phone. Decided to take it here instead of getting a new phone. Chris quickly greeted me, assessed the issues, gave me a quote and a time to come back. When I tell you that he hooked my phone up and that it looked and worked like it was BRAND NEW, please trust me! My phone was fixed about 6 months ago and I haven't had one issue. I HIGHLY RECOMMEND...THANKS, CHRIS!

The best customer service, hands down. If you need your phone repaired look no further. I've used…read moreDr. Gadget multiple times for repairs and each time the service has been great and repairs completed timely and perfectly. When a big name store told me I would have to ship my phone out for repair, instead of investigating further to find out the actual damage, I declined and came right to Dr. Gadget. Here, I was assisted quickly and the tech was able to identify the issue right away, saving me time and money. Highly recommend!

Quick resolution to my issue with friendly service. Would recommend without hesitationread more

This place is terrible. The resort costs are blown out of proportion. One of the employees told me…read morea screen repair would be $59 and then he told me after to pay him $120 or he won't return it to me. All the employees are super unprofessional and rude. Most of the employees can't speak any English. I called a few days ago and I got yelled at by one of the employees.

Huge shoutout to ITRegulators, Inc.! They logged in remotely and fixed our issue in minutes. Super…read morefast, professional, and entirely stress-free. Highly recommend them for business IT support! THANKS!!!

I had a fantastic experience working with IT Regulators. They are incredibly professional and…read morealways timely in their responses. I highly recommend calling them for any IT issues you may have. Their expertise and dedication are truly impressive!

Mr. Kim knew exactly what was wrong with my notebook pc and promptly fixed it for a fair price ,…read moreand quickly. I recommend this store and the owner Mr Kim. You can thank me later.

Fantastic service and communication. Apex knows their stuff and is a great value when it come to pc…read morerepair.

They very help full and very hones. Adrian service was excellent and very helpful. I would…read morerecommend him for any computer service you may need.

I requested service on very short notice. Adrian Ortega of A&O responded within two hours (on the…read moreSaturday before Christmas), came to my residence and quickly diagnosed the cause and got my laptop booted. The issue was that even though I had a McAfee VPN, the malware had created a entryway and prevented the complete McAfee suite of products from loading. He downloaded some recommended applications, quarantined the malware which enabled me to complete the security installation. I plan to use his assistance again on a project I have coming up in spring and am strongly recommending A&O Computer Plus!

They raised a OC containing 250 desperately needed email addresses from the dead. They can likely…read morekeep your pc running when Win11 comes for a whole lot less and NO crapware! I've been doing business with Andy (and his magician-like) tech for 10 years. Unless you're prepared to leap into Apple at hear knows what cost, just turn your PC over to Andy. It's amazing what this small business can do. And oh yea, you're helping a small business stay at Ogden and 59 so they're there when you need help. Also Very reasonable prices if you want used stuff. I just have them remake my PC every few years and not only saved a boat-load, but no "GEEK SQUAD" bs.

Fixed the screen on our laptop! Looks brand new! Great service and people! Super happy...none of…read morethe other tech places could help.