What a wonderful experience getting new glasses for my husband…read more From the receptionist to the doctor everyone is so kind and just wants to help you. I would definitely recommend Maz Optical.

While traveling from Florida I had an eyeglass malfunction where a lens had fallen out. After…read morefinding the nearest Optical Store which was Max Optical and before I finished my plea for help the Technician had my glasses all repaired. Thank you for making my day and vacation great! Gene Earley

hi my name is Ellen C I have been going to my dr for over 10yrs Im 67yrs old. I started with them…read moreyears ago and to this date I am still very happy with them. they always work with my budget and always are kind enough to tell me the truth about how my glasses look .. This is a very big deal to me since I am color blind .. you have no idea how I used to dress before i started asking sales people for help. They help me pick out frames that fit my face (small and small eyes ) they keep it within my budget. They do not manipulate you into buying designer frames like cohen's or vision works or lens crafters does sachem gives you that home welcome feeling all around from the drs reception everywhere the gentlemen who help pick out my glasses ( it wasn't rich ) he is awesome. I get so many compliments on my glasses and the way they look on me .. ( I know I couldn't have done it. as I said Im color blind) I have a broken leg and I didn't even have to get up. he fitted my glasses . I wouldn't go anywhere else. I have a story for you my very first eye glass place was EYEVISION i Got an exam got glasses 2 weeks later eyes hurting headaches I return to the places told them their response was your eyes need to adjust I accepted that It made sense. 2 months i returned they are still hurting and still headaches I returned and they said the same thing. after speaking with family members I was told to go somewhere else I got a referral from someone in my hometown at the time Ronkonkoma Sachem Eye Care I booked the appointment and it was fast. the next day They did an exam full The bottom line EYEVISION gave me the wrong prescription in my glasses . Sachem Eye care is the most honest, personable. place you can be they go above and beyond for you.

The last time I was there I ordered six month supply of contacts instead of a year and they told me…read morethat I could place an order for another six months without being seen because I only need a yearly check up. When I tried ordering my six months supply today they not only wouldn't do so without another exam (which my insurance won't cover due to it being six months from my previous one) but they didn't have an appointment available until after I ran out of contacts and supposedly don't have any sample contacts in stock. So basically "We lied about your ability to reorder, you can't be seen before you run out and it suks to be you." Not the kind of office I want to deal with ever again.

I ordered a new pair of rx glasses with a slight tint. I picked up the glasses on March 2nd 2026…read more My dog got ahold of my new glasses on March 20th and thought they were a chew toy. Needless the say the new glasses were destroyed. I stopped into Macy's to see Lauren and she was able to assist me in ordering a replacement pair. Customer service above and beyond! Thank you Lauren!

I really like Dr Paula, she's personable, caring, and was very willing to help me find solutions…read morethat worked best with my life. Her team is awesome too. They're always willing to work around my schedule and very easy to get in touch with. And they remember little things - like vacations and new jobs. They're great.

I cannot say enough good things!! I was hesitant to go here from a bad experience at the centereach…read morelocation well I'm very happy I gave it a shot the doctor was AMAZING easy to talk to and he listened! The staff was also so friendly and helpful with looking at frames helping to try the contacts etc!! I highly recommend going here I will certainly be back!!

This is my first experience with Americas Best Eyeglasses--trying to contact a viable store to…read morespeak to a "HUMAN BEING" is quite upsetting for me. I am a 78 year old woman and I ,wish to SPEAK to a person before committing myself to an appointment at the location that I have been trying to call but the phone number keeps getting deferred to another listing of sorts-- which I will not comply with-- why is it Not possible to get in touch with an associate at that location-- another question is can a person just walk in for an eye exam or is it the ONLY way to have an appointment is to register on line-- in my opinion-- just not a great way to have or do customer service for the elderly-- if I happen to get a response from this review--that would be great-- but if not --then just like all big "concerns" it falls on deaf ears-- or should I say text messages-- and the only reason why it's just a one star rating is because-- I am not able to speak to a Human Being and I honestly haven't been seen at any of the Americas Best Eyeglass locations-- have a nice day--

I would give zero stars if I could they sell you the display glasses they are like buying used…read moretried on and off by every customer and then when they break they charge you to fix DO NOT GET YOUR GLASES AT ISLANDIA STERLING Manager or owner ( who ever he is ) will not care for the customer

Everyone is pleasant, professional and knowledgeable. We always have a good experience when we go…read morethere.

John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.

Had an excellent experience here after going to a place that was awful. The customer service at…read morethis facility is great and Dr. Dondiego is extremely personable and thorough. He does not rush through appointments, explains everything and will answer any questions. They also had a ton of selections for glasses and sunglasses. There is always someone to assist you and the staff is very knowledgeable. Going forward this will be my eye doctor and I will recommend them to others!

I purchased eyeglasses from a different vendor that was not local. I went to Smithtown Optical and…read moreasked if they would adjust the frames. Although very busy, they did so right away at no charge. Perfect fit now. The shop is somewhat tucked away so I frankly forget that it's there. However, after this excellent service, if I use a local shop again it will be this one.

First time there and Dr. Castro and her staff were professional, attentive, caring and obviously…read moreknew their craft. My examination was comprehensive, all questions answered satisfactorily and an overall very satisfying experience. I left with a smile. This office was located in Costco. A five star experience.

Dr. Caryl Castro has been my optometrist for over 10 years. She is extremely professional in her…read moreexam and will spend as much time as needed. I have gas permeable contacts which are rarely used anymore. Finding a doctor who is comfortable with gas permeable lenses can be challenging. Dr. Castro has given me vision as close to perfect as possible. She explains the results of the tests done in her office. In my experience as a patient and a nurse, I have complete confidence in the care that I receive here. The office is located in Costco in Nesconset.

Very kind staff made my experience quick and easy. I was in and out and had no wait time!read more

My only regret is not coming to Custom Eyes Optical sooner. Dr. Dan is great. He explained…read moreeverything to both me and my daughter, our prescriptions were just right. Also unlike our previous Eye Doctor they didn't try to push us into anything we didn't want. The girl at the counter was great too. When we have to go back for new prescriptions in about 2 years we will choose Custom Eyes again.

Would not recommend paperwork was filled out online waited for the appointment waited all day, got…read morein there and then was told they didn't take the insurance. Several text messages and phone calls, confirming the appointment. Employees behind the counter very unprofessional. Place looks like a very flyby night operation. Place looks like it's falling apart.

I send people here all the time! I made an appt for my mother for today, they don't have it! Now we…read moresit and other people are going ahead of us the lady said we go in order as they come in.. um no you don't! I don't recommend this place anymore! If you make an appt make sure you call before you come to see IF THEY PUT IT IN! The ladies at the desk don't know anything.