I have been using Eye Vision Associates for the past couple of years. I see Dr. Rossi for my annual…read moreEye Care and she is knowledgeable and takes the time explaining the testing that was performed. I'm never rushing through my exam or have to wait long to see her. They also have an Optical Shop with a great selection of Eyewear.

Dr Tamburro is especially gifted and enthusiastic about sharing her knowledge and support for her…read morepatients and their families. The whole team, including front desk staff Lori to the Vision Therapist have all been so helpful and encouraging. We can not say enough positive things about this office. We travel over 3 hours weekly and it's an absolute testament to the care our daughter is receiving along with the support regarding insurance and billing reimbursement, thanks to Lori!! We have been so thrilled and look forward to continued exceptional care. Thanks team!

I ordered a new pair of rx glasses with a slight tint. I picked up the glasses on March 2nd 2026…read more My dog got ahold of my new glasses on March 20th and thought they were a chew toy. Needless the say the new glasses were destroyed. I stopped into Macy's to see Lauren and she was able to assist me in ordering a replacement pair. Customer service above and beyond! Thank you Lauren!

I really like Dr Paula, she's personable, caring, and was very willing to help me find solutions…read morethat worked best with my life. Her team is awesome too. They're always willing to work around my schedule and very easy to get in touch with. And they remember little things - like vacations and new jobs. They're great.

My husband and me, we had a magnificent experience: Dr John Romanelly is a professional with a…read moreextraordinary experience, distinguished by his great knowledge, fine treatment and certainly dedicates his unlimited time to the patients; hi is very requested but the appointments are kept without much waiting time. His staff is courteous and qualified. His offices are impeccable and clean, and also if there was anything else to add, it would be positive..!! It was our first visit and we hope to keep him as our specialist. Thanks for the fortune of of visiting this professional and his environment.

The most careless and heartless health provider I have EVER contacted. You should never go to this…read moredoctor due to their HEARTLESS policy of not seeing anyone without the ability to fully confirm their insurance. I was willing to pay UP FRONT IN CASH, they still would not see me. I have an urgent eye health issue. As a new employee who started with my company in the last few weeks, I am fully covered and can be seen by ANY provider-- and have confirmed such with my HR department several times today. My insurance WILL PAY. However due to the holidays and employee availability, my coverage is not yet confirmed with my insurance provider BCBS. This is purely an administrative timing issue related to my recent start date-- and I would be fully covered in the event I was seen by any provider. However--- due to the self serving policy of Morris & Romanelli, they refuse to see me unless they can confirm I am covered WITH the insurance provider. It is 4 days before christmas, I have called over 36 different eye doctors, no one has appointments. I can see why Morris & Romanelli has an opening--- because they are heartless and their customers know it. DO NOT GO TO THIS DOCTOR, EVER!!! I am sure their greed and uncaring nature towards their neighbors (I live literally down the road) reflects in the care they give to their patients. I will be leaving this review in as many places as I can find to warn others about this practice. "We cant bend the rules for anyone, sir". "That would be fraudlent". Why is it fraud to see someone who HAS COVERAGE? Why is it fraud to see someone who is willing to pay cash???? I would have been happy to submit a claim afterwards to be reimbursed. But no, the office manager is heartless and this company should be investigated. I am following up this review with a complaint to the NYS Medical board-- as their payment policy has directly affected my health. YOU HAVE BEEN WARNED

I am very surprised to see such low scores for this practice. My experience was completely…read moredifferent. Dr. Martin and this practice is outstanding. This was my second cataract surgery (first one with a good, but different practice) and you will not find a better group of technicians and doctors. Outstanding, extremely knowledgeable, professional and above all competent. I prize competency above all else, and this practice is run with high level of efficiency and excellence. I have no complaints and have never had to wait, but if one does need to wait longer than expected I think the level of expertise offered at this practice is worth it.

Rude, never on time...even when you are the first appointment. Save your money and time and seek…read moreout a professional office rather than this warehouse.

Dr. Larina Rosa is the best eye doctor I have been to. She is very smart when it comes to…read morecustomizing a solution to fit your specific needs. She has a great personality and she is funny too

Great doctors and great service. They give a very thorough exam My daughter has diabetes and they…read moremade sure everything was perfect. I had an issue and the Dr took great care of me.

This office and Tami Lapp SUCK. They are frauds. Insurance scammers…read more My son and I went into the office for a routine eye exams, we only go once a year to the eye doctor for yearly routine exam. just to get updated prescription for glasses They tried to pull this last year and the year before u fought and won. My routine exam requires no co-pay. They billed my insurance company with fraudulent. Diagnosis is just to get co-pays out of us. They put down conjunctivitis and dry eye Went for a routine eye exam what you find as a clinical finding after the fact is what you would use as a follow up. BTW. Neither one of us have conjunctivitis. And you would not dilate our eyes and then not prescribe any type of treatment if that was the fact They've been spoken to many times so now this is in the hands of New York State insurance for a department DONT GO THERE!!!!! Can only give one star or they won't let me post I would give -5 stars if I could

Quality service.... Go to eye care with an amazing staff…read more Happy to recommend to others

I am pleased to be submitting a review for Dr. Berliner on behalf of my husband. The only doctor's…read morevisit he looks forward to is when he goes to see Dr. Berliner for checkups and to discuss his contact lenses. It is like visiting a friend who enjoys talking about what's going on in your life and also has interesting stories about the fascinating places he goes - I have even accompanied my hubby just because Dr. Berliner is so gregarious but also because he seems to care so much about his patients. Close attention is paid to his eye care and health in a comfortable environment. My husband always leaves feeling great about his progress and grateful for the advice Dr. Berliner offers. There is no question --- this is the Doctor to see. If only I needed glasses...

won't be returning, felt like a dollar sign on an assembly line. one person took care of the start,…read moredidn't talk at all, had me sit uncomfortably while doing three different eye exams, then I was passed onto the doctor, Horowitz I believe, who was nice enough but never gave me an opportunity to ask any questions, before i knew it, I was passed onto another assistant who finished my order, which was much more expensive than expected, with no explanation. They also did not find my eye insurance initially. If I give you my insurance card, wouldn't you maybe ask about that? Had the customer service been better, that would have been one thing, but it seemed to me that they just saw me as a dollar sign. They sent me two reminder emails about my appointment. Went to the appointment and the next day I got an email "sorry we missed you." Did they check to see if I went? Sorry to miss my payments? Well, check your records, because I went. won't be returning.

I wanted to share that I had the most positive experience with Marty from LensCrafters at Macy's…read more This location offers superior service. I was greeted so warmly by Marty who was so personable, caring and helpful. The quality of their products are top notch and the way that he helped was exceptional service to me. He did everything he could to make sure my experience was perfect and that I was treated as a valued customer. I highly recommend him. This location far exceeded my expectations.

From the owner: LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer…read morecomprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

I had a great experience here. I had to get my prescription rechecked for my contacts and glasses…read more They got me in and out in 45 minutes. Everyone I spoke to was really nice and helpful.

I have been a loyal Visionworks customer for over 10 years and have never been treated or spoken to…read morethe way I was today. I recently decided to try a different location that is closer to my workplace, but I could have never anticipated how unpleasant the experience would be. Today, April 24, 2025, at 12:58 PM, I received a call from an associate asking for my insurance information. I responded, "I was under the impression that my information would carry over." Instead of a courteous reply, the associate--who was audibly chatting with someone else while speaking to me--responded in a shockingly rude tone: "If I had that, I would not be calling." I do not believe my question warranted such an unprofessional and disrespectful response. As a result, I canceled my appointment. I refuse to accept that kind of treatment, especially over such a simple and reasonable question. This experience has left me deeply disappointed and genuinely regretting my decision to try a different location. I am now seriously reconsidering my continued relationship with Visionworks. This was not acceptable. Not at all.