Deno was amazing. His whole team was extremely professional and kind. The job was extensive and it looks like a brand new yard. Very reasonable pricing also. read more

Luis, Jose and the crew were great. I needed tree work done within two days. When I called them on a weekend, they immediately responded and showed up in less than an hour. The team was quick and efficient, and cleaned up everything beautifully. Will definitely use them again in the future, and refer them to anyone who needs quality tree work trimming cutting down etc. read more

Very prompt with their reasonable quote and then got my tree cut as discussed. Will definitely use again for other projects.

On Point Tree Service does not care about any mess or damage done by their workers Update: The owner called me as soon as my reviews posted. He lied in the response. He said he would send someone only if I took down my reviews. I told him to clean the driveway first and then I would edit my review. He refused to do that which speaks to his integrity. Do not believe the response he posted to this review. I chose to use On Point Tree Service to trim my backyard trees based upon the previous five star reviews. Be careful of making the same mistake since, from my perspective, the raves are definitely not deserved. It may be ok if they do not leave a mess or do damage to your home, but don't expect good customer service from Bryan, the owner, if they do. Although they originally parked their oil leaking truck and wood chipper in the street when they arrived, they moved it to my newly refinished driveway while I was busy elsewhere in the house. They did this solely for their convenience to save a few steps. Their leaking truck and chipper left a mess in the previously spotless driveway. I notified Bryan and he apologized and said that he would educate his guys so that it did not happen to anyone else. His guys should have been trained in the first place but still, better late than never, since he also said that he would send someone out to clean the mess. But his actions speak louder than his words. We did what we could to sop up the oil while waiting for the person who never showed up. When no one showed up the following day, I tried to contact Bryan for an ETA and he ignored my requests for days. When he finally responded, he said that he could MOST LIKELY get someone out here next week to "try to get as much out as they could" which would be allowing 7 days for the oil spill to continue to further seep into the concrete. He also said that he would "touch base with me the next day to confirm" an ETA. Again, that never happened. That is completely unacceptable customer service and definitely shows a complete lack of care or concern. BE WARNED, it's better to go with a customer service oriented company that takes care when working at a customer's home and takes responsibility and quick action when damage is done. Believe the negative reviews and not the owner's false promises to make things right. read more

On Point Tree Service - Tree Services Near Me - Katy, Texas

Please be warned .. Pros: insured & competitive cost Cons: not punctual, terrible communication, unprofessional, disrespectful & takes no accountability. We submitted an inquiry for one oak tree to be removed and the other oak tree in my back yard to be trimmed. They sent an approval for one of the cheapest quotes I had received and I approved (without talking to anyone in person of my vision) and they showed up, all within 24 hours. I made it very clear in THREE separate emails (to the owner) that I didn't want anyone to touch my tree that needed trimmed until I could show someone what I envisioned, since I had yet to show anyone; I had seen pictures of their work and I wanted a different look with less taken off than their normal work that's been done- I had a specific vision I wanted to see carried through. They showed up an hour early while I was in the middle of an appointment that I couldn't get out of that the owner had known about; we had talked that morning about a timeline as well. This was fine, I previously mentioned via email that the tree being taken down could be done without my presence, if needed. It all took a turn for the worst when I started watching them hack off huge limbs of my other tree before I arrived home. Through panic & disbelief, I called everyone I could to try to get them to stop. It took someone having to drive over there to get them to stop and wait for me. Long story short, I showed up and my tree had been butchered (in my eyes- which is pretty important, if you ask me). I immediately called the owner and he had known and showed zero sympathy and blamed the workers entirely. He took zero accountability, didn't even think to reach out to me to begin with and failed to apologize; he outright could care less. This made me more upset than I already was. I told the owner I wanted a discount or replacement of my tree. He didn't seem to mind a discount and said the guys working would be paying out of their pocket for what I didn't..?! My husband asked the workers to take down the VERY small palm on the side of our house and the guy onsite let me know; this was the least they could do? Benito (on site manager?) was apologetic but also claimed they were not told about the back tree needing approval, so in the end someone was a liar and I HATE liars.. they offered to trim my front bushes but I did not allow; I didn't want them butchering anything else honestly. When it came time to pay, we were literally harassed for 24 hours getting several calls, texts, voicemails about wanting payment but I had yet to receive an updated invoice. When I reached out, the owner mentioned the workers did extra work so we basically should pay the agreed amount?!? I'm sorry, they took 90 seconds to remove a 4 foot tree(didn't even grind the stump!) and I'm expected to pay full price after wrongful damage and emotional/mental anguish??? The owner then had THE AUDACITY to question our integrity because I still expected a discount and told me 'to pay what I thought was fair'. I ended up paying 75% which I think is MORE than fair even after being blatantly disrespected by the worst customer service I have EVER received. If you have a small job, sure go with these guys. If you care about your garden & yard, please find someone else. "You get what you pay for" .. read more

These guys took out a very large tree that was threatening to fall onto a neighbor's house. The team showed up on time, did a phenomenal job for a fair price. I wouldn't recommend anyone else. 100% read more

Good service from On Point! Came out and marked up the pictures of what needed to be done, and the team came out and executed the plan. Great job! read more

These guys got it done! My tree was leaning something fierce and they were able to get it righted and staked. I'm happy with the work and would hire them again. read more

On Point Tree Service - Tree - Tree Services Near Me - Katy, Texas

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Update: Bryan the owner called and sent his crew out the next day after this post to finish clearing out the tree. His crew did a great job. He is sending out another crew to complete the work on cutting the roots on Monday. It is nice to know there are business owners that take care of their customers and they value the relationship. I will call Bryan again to do the work in the future! I called Benito back multiple times to come out and finish the job because after a closer look we still had multiple dead branch's in the tree that should have all be cleared out. He said he told he said they on their way back out he said they would get it done but never showed back up. Additionally they were paid to remove the roots and fully sever them from around the tree. The large root that was leading out to the street. Instead of fully cutting the root they only cut through part of it. They were paid to clean out the tree and I was very specific in my instructions and even showed them examples in the community of what I expected. He upsold me on cutting the roots so they would not cause more damage but they halfway did a job. I would recommend or rehire them. read more

What started off as a good first date and a beautiful job they did planting a large landscaping project last year with me (total of over $10k spent in 2020) I'm updating my review. Numerous times I literally have had to beg these guys to come out. On average I would text them no less than 3-4x each time I would need them to come out. The next 2-3 visits after I spent nearly $10k with them for normal landscaping maintenance ended with a nice clean job, pretty landscaping but they would blow mulch into my pool and cause my pool to have an iron/cobalt reaction to my new plaster. I spend over $1k in pool chemicals and several weeks trying to figure it out, and when I finally did it was all the mulch that was blown by them in the back yard into our pool. At the end of each visit it was like checking out at the car dealership for service. No matter if they were here for 1.5 hours or 4 hours it was $600+ for normal landscaping maintenance. Trim bushes/trees, clean and weed the flower beds, trim plants and banana trees. Trim some branches off palm trees. Nothing too complex nor difficult. After the second time of sticker shock, I asked Brian the owner why they were so expensive he finally explained you are paying for the entire crew, their fancy nice trucks and advertising (he didn't say that but I'm viewing their fleet and advertising) and you literally have them for the entire day or half the day. Next times I used them I was careful to monitor what time they arrive and what time they leave. After begging them again to come 3-4x they finally showed up with what I thought was "first thing" on a Saturday and it was 11am. After an hour of work, one of the workers was laying down in the shade in our back yard taking a siesta (nap) and eating. Guys out front were chilling just relaxed and taking a break. After one hour of work and they were already late to arrive! No less than an hour after they were done breaking, they left, and of course another $600 to pay for the nice trucks (which by the way leaked oil all over the street) and full crew and advertising. During the freeze we lost a lot of plants/trees/shrubs like many others. Unfortunately my insurance did not cover anything. I tried to file a claim and had asked Brian numerous times to get me a receipt with itemized details of what we paid him to try to get some relief from insurance. To no avail we did not, however I told Brian we still want to replace all our landscaping and he sent one of his guys over to see what our trees looked like. After again 3-4x asking and following up finally they said the nursery had some stock of "some" of the things we wanted and he gave me a bid. $8,200 for five banana trees ($30ea), some yucca cactus plants, some flats of begonias and some other small flowers/shrubs to plant. No big trees, no palm trees, nothing huge. I asked for a breakdown and he really couldn't give me any. Just robbery and ridiculous pricing, terrible service and follow up and they will not be getting another penny from me. I wouldn't use them again. read more

Woke up to our tree that uprooted and collapse into our pool and just missed the house. Called Brian and his team and arrived within hours. They did an outstanding job and the cleanup was done professional. Brian's rates were fair and he gave me more than I paid for. I highly recommend On Point Tree Service for your tree needs. read more

They gave me great service on removing dead wood from my trees before hurricane season. They were quick to respond, did a good job and clean up afterwards ! read more

Highly recommend. Hard working and very fair pricing. My recommendations have let to at least 2 different customers and they were very satisfied as well. read more

These guys are the real deal. I've been a repeat customer for years now. Never disappoint. Highly recommend. *Ask for Edgar he knows how to take care of the customer... read more

On Point Tree Service - Tree Services Near Me - Katy, Texas

Alan and his team did a great job! Great price, great crew and very happy with their work.

Bryan and his team responded right away to my call to give me a quote and completed the job the same day. They trimmed several trees in my yard. Not only did they work safely, but they worked quickly, and did a fabulous job of cleaning up when they were done.! I have used On point before for tree trimming services, and I can vouch that they are an excellent company. I would absolutely use them again and highly recommend them to anyone in the Houston area. read more

This is the fourth time we use On Point Tree Service. Just like its name, the service has always been "On Point"! They have trimmed two big oak trees in our front yard and several palm trees in the backyard. We have always been pleased with their know-how on trimming oak trees such that the trees look perfectly shaped and allow enough sun light to the grass below. With the palm trees, they have cut down ones that died over the freezing temperatures and ground the stumps. They always haul away debris generated from the jobs, put pot plants or whatever on the path back to the original locations and clean up afterwards. We are impressed with the crew of four who work safely yet quickly and professionally. The climber always wears hardness to protect himself from falling! Such a pleasure to see how he prepares himself safely to move from one branch to another or to climb the 50-60 feet tall palm trees before cutting. Their price has been reasonable although it requires some cost comparison ahead so negotiations can be made fairly. We highly recommend their service. We definitely use them again in the future. read more

Highly recommend On Point Tree Service. Had top part of tree fall on roof around 10:30 at night and Benito was at my house the next morning by 9:00AM to give me a quote. Price was reasonable, so hired him to clear fallen tree from yard, top three trees and trim back some large branches on another tree. His crew did an excellent job! read more

Wonderful tree service! On time and courteous. The team worked efficiently carefully and cleanly throughout the job. I am very pleased with their amazing work. I'd give more than 5 stars if I could! read more

Service was done unscheduled when I was not home and on a day when the On Point Team had to stop due to inclement weather. The primary branches that I wanted to be removed were NOT removed. After calling and trying to coordinate for almost a month Bryan the owner is stating that I must pay more to get basically 3 branches cut. This is not the type of customer service I envisioned. The takeaway is to be home when they do your service, you need to be there and point out exactly what you desire because they do not correct their mistakes and will charge you additional costs to do what they were supposed to. This company is not accountable and does not make any compromise with customers. read more

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On Point Tree Service is fair and dependable. I needed help getting some tree limbs removed off my property and they not only removed the branches but ensured the entire area was raked, clean, and leaf blown. They went above and beyond all my expectations! I would highly recommend them and use them again. You will not be disappointed. read more

These men were professional from estimate to completing the job. They arrived during a storm, started and waited for a clear window to finished the job quickly. It was like watching a choreographed dance routine. So grateful for their work. Careful. Quick. Clean Did I mention price? Price perfect! read more

Trimmed my large oak trees, and did some stump grinding for me. They were professional and conscientious. Felt it was a good value. Would recommend. read more

Needed very tall trees trimmed over driveway and basketball goal. Benito came out same day and gave me a competitive quote. Flores and his crew came out the next day and did a fantastic job and even did a few small branches to help me clear the garage. Did a full cleanup and I'll definitely be calling back when I need more trimming. read more

They are very helpful, great quality, reasonably priced, patient, helpful, knowledgeable and understanding.

Had 2 Oaks trimmed at one location and a pine tree removed at another all in the same day. Service was prompt and professional. Workers were skilled and prices affordable. read more

On Point Tree Service - Left everything neat and clean too. :) - Tree Services Near Me - Katy, Texas

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I saw OnPoint Tree Service truck drive by in my neighborhood and called them and they came over in about an hour and gave me a reasonable affordable quote. They trimmed six trees in my yard the next day. They cleaned up all the branches and everything looks fantastic. I recommend them highly, signed, Williamsburg colony resident read more

On Point Tree Service - During the cutting process - Tree Services Near Me - Katy, Texas

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The crew did an excellent job at short notice after a large branch in one of our trees split and was hanging dangerously 30ft in the air. They took care of the branch, balanced up the tree and took care of the other trees. They cleaned up all the mess, including the leaves that had fallen in the pool. I would recommend them and will use them again. read more

I had two trees removed with stumps and they did a great job. Very professional and good price.

Benito Flores and his crew did an incredible job. They took out two 70 year old pine trees and stumps. One had died and the other was growing into the house. The one next to the house was very close to the electrical wires. They masterfully took down the tree. Benito was a great communicator. I was informed on what was happening the entire time. The price was extremely reasonable. I am so thankful that Benito Flores and his crew from On Point Tree service knocked on my door! read more

They are very outstanding. They came on time and handled the request more than expected.

They did great work and were very nice to do business with. They had to finish the work the following day and did not ask to be paid until the work was done. His price was fair and the work was excellent. Thank you. read more

Quick to respond, quick to execute. These guys responded to my quote within hours of requesting it. (I gave up on their competitors after three days of getting no response). Their price was very reasonable. They responded to my questions when asked. They were in and out in under an hour including cleanup. Would hire them again in a minute. Thank you! read more

On Point Tree Service - Trimmed tall trees away from chimney - Tree Services Near Me - Katy, Texas

Showed up when they said they would. Finished the job in a timely manner. Didn't leave a mess behind.

Highly recommend these guys! Came out and did the job exactly how i needed it done no questions asked. Oh and for an amazing price!! Don't look any further call them!! read more

Benito was great and very responsive and respectful. His guys did a nice job and the price was fair. I I'll call him again.

OPT did a great job removing a huge oak tree in my backyard. They were quick, knowledgeable, and efficient. We have been dealing with heat advisory in Houston but they have been able to still do a great job and push through. The team and management overall are hard workers, with great customer service, and very respectful. I would definitely recommend anyone to use them. read more

On Point Tree Service - After - Tree Services Near Me - Katy, Texas

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Professional, careful work taking down my dead pine tree. Fair price. Thank you, Leno and team!

These guys are just the best! Mr. Benito came to our house on his day-off a few hours after I contacted him. Looked at the job and was able to get someone started the very next day as promised. Price was exactly as quoted. When Mario came with the giant machine it felt like Christmas!! Needed to remove a portion of our back yard fence just to get to the tricky location and once the job was finished he put everything back good as new. The skill of the work far exceeded our expectations . These guys are legit! Had issues with a few different companies before but we were blessed with On Point. They are exactly as the name suggests. Highly highly reccomend for everyone !! read more

Good work and great service from Benito Flores and Jose Gonzales, happy with the service and the assist!