This place does, in fact, deserve every star that is has... and then some! And from me this is…read moresaying something, since I have had almost nothing but bad experience with auto body shops and car dealerships. I dropped off my 2004 Toyota Prius this morning to have the front bumper replaced (after an incident in which a mack truck clipped the front corner of my parked car in January) and expected to pick up my car this evening with a new bumper. Pretty minimal expectations, honestly. But they managed to go above and beyond! They did a fantastic job on my bumper, cleaned my headlights (something that has been on my to-do list for years now, so that is a huge life saver), did an excellent interior/exterior clean, and even left a little goodie bag in the car. Let us also go back to the part where the did all of this in a day! When was the last time you had car work done in 1 day?! As an added bonus, the people there are an absolute delight to work with! My husband and I are absolutely tickled by this experience and will absolutely be using and recommending Salem Auto Body for any and all future car needs!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

These guys are amazing! I bought a 2017 black Ford Fusion Hybrid at Carmax, and it was beautiful…read more Unfortunately, the night I drove it home, my neighbor backed into the drivers side rear door while backing into the driveway‍. Needless to say, I was devastated. Had to make a hit and run claim because the neighbor would not admit anything, even though the paint transfer on the door and rust on the ground were 100% from her car. My appraiser recommended Classic, so I called and made an appointment. When I went there on a Wednesday, Tony said to bring it in on Monday so I wasn't wasting my rental while they researched doors and also the weekend passing. I thought that was very considerate of him! Dropped it off on the Monday at about 8:15am, and they set up the rental. Got picked up and had my rental and was at work by 9am. Not bad! I mentioned to Tony that there was a preexisting scratch on the hood and on the bumper that I would like a quote for. He said don't worry, we'll take care of you. The car was ready Thursday afternoon, and I picked it up on Friday. As soon as I saw it, it was like a weight had been lifted. The new door looked and worked perfectly, and the paint was an exact match. You would never know that it was new! Also, I couldn't find the scratch on the hood and bumper! They gave me a great price on the extra work I had them do, and it looks like it just rolled out of the factory. All in all, they took an awful situation and made it into a GREAT experience. Tony and Jimmy take pride in their work and their customers and it shows. I've never had this kind of experience with a mechanic or auto body shop before, and I will definitely come back in the future, and I'm telling all my friends and family! Thanks guys!

I just want to say thank you to chris and all at classic auto body they did awesome repairs on my…read morecivic I was so taken back by how much care and work they did if you want great professional work and paint job and all around caring of what they do go there you won't be disappointed again thank you I will recommend you to anyone who needs work done and if needed again I myself will be back Diane

Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

This collision repair is a must. They are excellent. Service, quality, value. They are the real…read moredeal. Whatever your situation, hand down the best.

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

Horrible experience to say the least. Disrespectful and act…read morelike you are wasting their time. (As the paying customer!) I thought i was going to the "experts" but was sadly mistaken. I ended up going to another shop, which happened to be several hundred cheaper and got impeccable service. I will never be back and will neither will anyone i know.

Donny and his son nick were so great to deal with. Had my cadillac repainted. Discussed my budget…read morewith them and they made it happen. Final result was amazing. Highly recommend Expert Collision to anyone in the area

Stop looking, this is the place to go I could not be more…read morehappy with K & C Beautiful work at a very reasonable price, local business, family oriented, good people My daughter got in her first accident. They took care of repairing my new 2025 corolla as well as the person she hit. They were able to get my car in quickly and both cars look new again. I am so glad i found K & C, i went to other shops first but leadtime and pricing was longer and higher. If anyone I know needs body work I will tell them that they must go see Paulo and his team

Great service! Amazing prices with fast results. Showed progress photos along the way providing me…read morewith updates on my car. Will return if needed!

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

Tino, Nichole and crew brought my car back from the dead!! It's pristine!! Thank you to Salem…read moreCollision for such a fantastic resurection! Love the work! Tracy Ebbett

I can't thank the people at Michael's Auto Body enough for the amazing work they've done on my 2014…read moreYaris. I just picked it up and it looks brand new, both inside and out! I'm an "old" lady who's never going to get another new car. I figured I'd just have to live with how this one looked. I did a paper route for 5.5 years and it received more than its share of bumps and bruises However, my "Joey" now looks completely new. The cost of the work was much less than I expected, especially since the entire inside was perfectly detailed in addition to the beautiful body work on the outside. In summary, I highly recommend Michael's Auto Body for their excellent work.

i've come to Michael's Auto Body of Beverly twice for minor car help and they have been so…read morewonderfully kind, helpful and beyond reasonable. don't let the small location fool you, their customer service is A1! if you have any auto body needs in the north shore, definitely give them a try.

My car looks brand new! I have had Steve and his son Stephen work on my cars twice and both times…read morehave been amazing. Steve handles insurance companies so you have no stress of your own and he is extremely nice and personable. Steve's customer service feels like something nostalgic that doesn't exist anymore except for in his shop. He had a rental ready for me at the shop when I went to drop off my car making the process quick and seamless. The rental place he uses does not charge the customer and only charges the insurance taking some stress off the customer when insurance companies often charge after 2 weeks of having a rental. Steve stays in communication with your insurance company so you don't have to. I had $10,000 worth of damage to my car and he made it look brand new. I truly love Steve he is such a nice guy and doesn't stop until everything is absolutely perfect! He also offered to drive my car an hour and a half to get it to me since I live far away. I truly don't know anyone else like him or anyone who runs business in such a kind and thoughtful way. The first time I took my car to Steve's son Stephen it was after I had already taken my car to somewhere else and they didn't fix it. A tree had fallen on my car during a tornado and I had taken it where the insurance company wanted me to, months later my car still had a leak and the first place couldn't fix it, so then I took it to Stephen who spent a long time hosing my car down to see exactly where the leak was coming from and fixed it right away. He was able to tack it onto my first claim since it was an unresolved issue. Not many places are this helpful or kind. I cannot recommend them enough!

Professional work done in an appropriate timeframe. my truck seemed better than you after they were…read moredone painting and detailing.

Very impressed with the work and customer service provided by Ez. I had extensive work done after…read moremy car was hit and extremely satisfied with this company.

They were easy to deal with and more importantly they dealt directly with insurer. The work looked…read moregreat.