What went well in my move was everything. I am using them again to move a couch. I couldn't be…read morehappier.

I highly recommend Highline. We used them to move our mom. I reached out to multiple companies and…read morePaul was the first person to respond back to me. He provided all the details of what to expect and was very transparent with pricing. The team who moved mom - Declan and Cesar - did a wonderful job. They were kind, professional and got everything moved in record time. It was a small apt move but still they got everything done quickly. Highly highly recommend Paul and this company.

From beginning to end, customer service is a 10/10! The…read moreinitial booking, I had questions so I called and the representative helped me with a quote and reservation over the phone. I was notified a few days in advance of the estimated drop off time which was accurate. The driver walked me through the process with instructions on how to load, lock and secure. Delivery, EXCELLENT!! Pricing, REASONABLE!!! (no hidden fees) Communication/Tracking, ACCEPTABLE!!! We have no complaints and recommend UPack to anyone moving from state to state!!!

This is the absolute worst moving company in the business. They lie from the beginning to the end…read more They tell you that you have a "concierge" that deals with your move that never answers you after your initial contract. They then lie on the phone about the contract and pressure you into signing a contract without reading what it says which is not what they verbally say. When movers arrive....a day late, they charge you TWO times as much as they quoted because they think they can stick you when you are vulnerable. I will spread the word everywhere about how horrendous this company is. Do not use them under any circumstances.

We've used Sheridan Brothers in the past and were very pleased. Not this time. Some of our items…read morewere damaged, and when I reached out to the owner and our salesperson about compensation, I got no response. I sent more than one email, and no response. Very disappointing and I will definitely not recommend them on the future.

The movers showed up as high as kites! Did not put boxes in the right rooms, and didn't treat my…read moreitems / boxes with care. put heavy boxes on top of light boxes, etc. Overall made a stressful day far worse. It was such a bad experience, I blocked out the other bad things they did that day. It's taken me so long to even bring myself to write this review. I moved in the spring. I'd say, avoid this place for sure! I moved again early fall this year, chose a different moving company, and had a good experience. Feel free to look at my reviews to see my 4 star rating of the other company.

Really nice group of guys. They came last minute and got the job done. Easy move and good…read morecommunication. Fair pricing. Would for sure recommend.

great experience. reasonable price. immediate scheduling. professional. would 100% recommendread more

Great job by Ross & co in the face of uncertainty and a short timeframe. Good communication; I was…read moreable to coordinate the move (in Rochester area) from out of state. Fair and reasonable pricing.

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

From the first call to the last box loaded into my new home, everyone I dealt with was friendly,…read moreprofessional, and respectful! I would use them again in a heartbeat and I would recommend them 100%! Their estimate was on point and reasonable and there were no surprises! They're the best at what they do!

We had a great moving experience with Joe's Moving. They made a normally painful process very…read moreseamless. We had 3 men, Tim, Tim and Steve. They were very professional but also very friendly. They worked very fast but also carefully. They handled all our special service requests without any problems. They also improvised when they had to. I had a few quotes and they were a little cheaper than the others but they also finished quicker than their quoted time which saved us more money. I highly recommend Joe's to anyone looking for a great moving experience.

We have had Ken's Neat Moving & Storage help us to move years ago. They were my only choice again…read morethis time too. Very flexible allowing different options for day's and times of availability for your move. The cost per hour for your move is also very reasonable. This move we went from an apartment to a house so it was a full move. As much stuff as we had to move they were very accommodating and took very good care with things. I highly recommend Ken's Neat Moving & Moving for your Moving experience hands down. Thank you Ken!

Three guys showed up promptly, and proceeded to move this book hoarder to a 2nd floor! Mitch, Rich,…read moreand Matt you made my move go from the WORST to the BEST!! Money well spent!!

Prompt, friendly service with the owner, Trevon. Their motivation to excel rings clear in their…read morechoices to communicate, protect valuables and establish rapport. I asked for a mover for a one-off piece, and ended up with a connection who shares an enjoyment of bowling, possibly their family too. Good businessperson all-around. Thank you. Wishing you success

I would give less than 1 star if that was an option. Trevon and his movers failed to show up at our…read moreappointed time, he stopped responding to texts and calls, and he has failed to return the deposit. He has also failed to apologize or acknowledge that fact that he was contracted to complete a job and failed to uphold his end. It was a terrible experience. I am out the money I put down as a deposit and I am out the money I had to spend on a last minute truck rental.

They made my moving day a breeze. They even repaired some minor items. So strong and organized…read more couldn't ask for more. Neil and Zach get an A+.

The team that moved me from Victor to Fairport were wonderful and I highly recommend them! Blake,…read moreNeil and Cody were the three man crew that I worked with and could not have been more thoughtful and considerate with every aspect of my move. They gave progress updates throughout the day, and added helpful insights on many things like, waiting 30 minutes to plug in the outdoor fridge and that certain furniture pieces had metal feet and to be careful with the hardwood floors. They were the epitome of professionalism as well as really nice guys to work with all day. As a single woman I can't express enough how appreciative I am to have been in such good hands for this move! Thank you!

We hired Murphy's for our move (4BR, 3bath house). They were excellent! They communicated well via…read moreemail, were responsive and provided a free estimate - which was a very fair price. The movers were punctual, professional and extremely efficient. I would not hesitate to use them again!!

Roland and the team were great to work with for our apartment move to our new house!!read more