small hardware store. very helpful took time to help me find parts for my shower body and…read moreexplained how to install them .saved me from having to redo my bath

Great Hardware Store! Friendly, knowledgeable, Helpful! Wide selection. If the don't have it, they…read moredo what they can to get it! I go out of my way to shop here because it's always a positive experience. Highly recommended.

I just want to say excellent support from the guys in customer pickup…read more Polite, Professional, friendly. They took care of a number of orders and even rushed it when I arrived early. Thank you.

Shopped for a Bosch dishwasher in roughly 6 stores and Lowe's had the best price and great…read morecustomer service from Kevin in the appliance department. He was very knowledgeable and professional with his explanation of the difference between the models. Just waiting now to hear back regarding installation.

This is one of two chain home improvement retailer's that I have purchased tools, appliances &…read moreother home improvement products. Their located fairly close to Republic Airport and a fairly large shopping center. I usually shop at Home Depo when I know exactly what I need and where it is located in the store. But when I have a home project that requires an experience hardware assistance, I normally will visit the neighborhood hardware store.

Briefly stopped here early in the morning to see what the store featured. I was excited to see that…read morethis place was open at 6:00 in the morning. This place was full of Halloween decorations. Store is very well clean, organized and inventoried. Staff here was really friendly too. Very clean restrooms featured here too and best of all if you come here right when the store opens, there's no people here which is great!

I was pleasantly surprised by my visit today. The shop was not where Google maps placed it…read more Instead search for Karako Suits. The Dewalt shop is next door to it (it must be new since Street View isn't updated yet either). It turned out the saw I'd brought in for a repair was just not properly tightened up and the friendly staff fixed my issue at no charge. It was a truly great experience. The store also has lots of Dewalt merchandise on sale for purchase if you're looking for that.

I've been going to this location for years, the store is always clean, employees are always…read morefriendly and helpful in finding products in the store. The only issue I have is that when renewing my membership this location does not allow the two year renewal for $44.99 (One year is $29.99 so I prefer to by two year). I've done it multiple times in the past, and tried multiple times when I was up for renewal last month while in store and refused renewing if they didn't have the two year option which they insisted they didn't. I then went to the Bayshore location and asked to renew for two years for $44.99 and they did it without question and said it was strange Massapequa won't do it. So if you want to renew for two years, try another location as Massapequa only allows one year renewals.

All kinds of hardware and tools for use around the household…read more Excellent selection of tools for all home and auto. Staff is always helpful and polite. And you gotta love their coupon sales and free item coupons. I'm a fan!

I returned my order in July 2024. My complaint is almost identical to Charlie S and Tom V. Robert…read moreSmallwood replied, 'Please ship them back...' referencing my order. I did as he suggested. I have repeatedly asked for my refund to no avail. Absolutely, positively, do NOT purchase from Fastenere

Company will not issue a refund even though I sent the order back, nor will they reply to any…read moreemails. Do not offer returns and refunds if you will not follow through. Poor experience.

I THOUGHT I HAD HOPE, BUT IN THE END I WAS THE DOPE. THEN I COULDN'T COPE with just being left out…read morethere on the floor thinking that a HOME DEPOT ASSOCIATE was really helping me. I wanted to purchase one 60 inch wheelbarrow handle. The store online indicated there was 102 in stock on Aisle 1 Bay 11 but there was ZERO TO BE FOUND. I found an associate women (picture enclosed) who ran the SKU said she had to find someone to retrieve them from storage. As I waited for her to return the clock was ticking. 20 mins later I found her in the garden center helping someone else? When I confronted her about leaving me hanging, she told me her boss who knew where the stock was in the store was at a meeting. Now why on earth couldn't she tell me this earlier??? She freaking waisted my time!!! So bounced and drove over to the HD Farmingdale NY Location, and guess what? Right in my face, stocked with 8 just like I found on the Home Depot Farmingdale website. I mean like WTF !!! SO IF I PLAN TO GO TO HOME DEPOT AGAIN I WILL STICK WITH ROUTE 110 IN SUFFOLK COUNTY. Looks like all stores are NOT created equal and neither is MANAGEMENT. Besides you'd be doing yourself a Favor in the end because there is a LOWES and a WALMART 10 mins apart from HD FARMINGDALE. This way if you need to bounce out of HD Farmingdale at any time you'll have options. I gave the Copiague HD just 2 stars because on several occasions I have been aggravated at that store. Customer Service these days are JOKE, and after 6pm I noticed Copiague HD is a ghost town for hired help on the floor. I ended going Ace Hardware on another occasion, paid a bit more but found what I needed right away. And I hate Ace....LOL The Review Guru New York

Horrible I came in for a truck rental 8.14.26 wad told I have to do it online thus was at 10:45…read morewrny online kept getting error message for hours finally called was told come on Saturday and hope there is a truck is available called another store on hold 45 minutes they were reserving trucks In the store kept trying until 2am ..next 6am reserved directly from uhaul