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Omni True Value

4.0 (1 review)
Closed • 6:00 am - 4:00 pm

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12 years ago

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The Home Depot

The Home Depot

(49 reviews)

$$

I THOUGHT I HAD HOPE, BUT IN THE END I WAS THE DOPE. THEN I COULDN'T COPE with just being left out…read morethere on the floor thinking that a HOME DEPOT ASSOCIATE was really helping me. I wanted to purchase one 60 inch wheelbarrow handle. The store online indicated there was 102 in stock on Aisle 1 Bay 11 but there was ZERO TO BE FOUND. I found an associate women (picture enclosed) who ran the SKU said she had to find someone to retrieve them from storage. As I waited for her to return the clock was ticking. 20 mins later I found her in the garden center helping someone else? When I confronted her about leaving me hanging, she told me her boss who knew where the stock was in the store was at a meeting. Now why on earth couldn't she tell me this earlier??? She freaking waisted my time!!! So bounced and drove over to the HD Farmingdale NY Location, and guess what? Right in my face, stocked with 8 just like I found on the Home Depot Farmingdale website. I mean like WTF !!! SO IF I PLAN TO GO TO HOME DEPOT AGAIN I WILL STICK WITH ROUTE 110 IN SUFFOLK COUNTY. Looks like all stores are NOT created equal and neither is MANAGEMENT. Besides you'd be doing yourself a Favor in the end because there is a LOWES and a WALMART 10 mins apart from HD FARMINGDALE. This way if you need to bounce out of HD Farmingdale at any time you'll have options. I gave the Copiague HD just 2 stars because on several occasions I have been aggravated at that store. Customer Service these days are JOKE, and after 6pm I noticed Copiague HD is a ghost town for hired help on the floor. I ended going Ace Hardware on another occasion, paid a bit more but found what I needed right away. And I hate Ace....LOL The Review Guru New York

I'm really not that impressed with any Home Depot. But out of convenience, I find myself in one…read morefrom time to time. My main problem is the store website lists that items are in stock and upon visiting the store, you find out it's not the case. Trying to find an employee to assist you is also a problem in and of itself. I would say this location is deserving of 1.5 stars (and that's being generous).

Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

(244 reviews)

$$

Our sales person was excellent! He stayed with us the whole way... from searching to purchase to…read moredelivery!

Oh my Bob what a disaster! Bought a $2700 outdoor furniture set, had it delivered, side tables of…read morecouch were crooked so if you put a beverage on it, it would slide onto the floor. We were told we would get a phone call from repair dept within 5 minutes.....no call. Contacted sales person Sandra who told me she would call me back as soon as she had a chance....no call! Repair dept came and fixed 1 side table, could not fix the other. We were told they would replace with a new sofa, delivery guys came with new part of sofa, not a complete replacement. Delivery guys seemed to have problems putting it together, when done, side table crooked again and the whole couch wobbled, probably because it was assembled wrong.The pattern of the 2 different pieces of the sectional also did not match, they had different patterns . We were contacted by service dept and now were told they were out of stock and would not be getting anymore in.......Contacted sales person Sandra again via text to tell her the entire order was being returned. Now we received a call back more than likely because her commission was going to disappear. She told us she would check this out and get back to us immediately....guess what....no call back. We are now shopping for a new outdoor set, from a more reputable store now doubt. All of this with paying for their so called white glove service.....steer clear of Bobs and salesperson Sandra!

Omni True Value - hardware - Updated May 2026

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